PUBLISHER: IMARC | PRODUCT CODE: 1701865
PUBLISHER: IMARC | PRODUCT CODE: 1701865
The global managed services market size reached USD 304.6 Billion in 2024. Looking forward, IMARC Group expects the market to reach USD 570.8 Billion by 2033, exhibiting a growth rate (CAGR) of 7.2% during 2025-2033. The increasing demand for IT outsourcing solutions, the growing complexities in IT infrastructure management, and the rising need for cost-effective and scalable business solutions are some of the major factors propelling the growth of the market.
Managed services refer to the process of outsourcing the partial or complete management responsibility to a third party to handle various business-related activities. They include services, such as monitoring and maintaining equipment and remotely managing systems, firewall, encryption, wireless fidelity, server, information, security, communication, servers, networks, and organization infrastructure. Managed services further help organizations in managing customer's networks, applications, storage, security, computing, and operating systems. Enterprises usually utilize these services to enable a continuous infrastructure auditing, increase productivity, provide transparency, automate business processes, track records, and improve operations. They also aid in simplifying IT operations, improving service quality, and increasing user satisfaction at reduced expenditures due to which it finds extensive applications across several industrial verticals.
One of the key factors driving the managed services market growth is the increasing need for secure IT infrastructure across organizations due to the rising instances of cyberattacks. In line with this, the sudden outbreak of the coronavirus disease (COVID-19) pandemic has prompted businesses to shift toward remote working environment due to the consequent imposition of mandatory lockdowns by governments of different nations. This, in turn, has led to the widespread adoption of managed services for ensuring business continuity and constant monitoring, identity, and access management applications, which is favoring the market growth. Apart from this, the integration of artificial intelligence (AI), the Internet of Things (IoT) and machine learning (ML) technologies to reduce error rates, enable smart monitoring and compliance management, and ensure the efficiency of processes are providing an impetus to the market growth. Additionally, the increasing deployment of managed services by various small and medium-sized enterprises (SMEs) can be attributed to the benefits offered by the service, such as improved operational efficiency, reduced operating expenses, an enhanced focus on core competencies, and optimal resource utilization and distribution, which is positively impacting the market growth.
The competitive landscape of the industry has also been examined along with the profiles of the key players being Accenture plc, AT&T Inc., Capgemini SE, Cisco Systems Inc., Dell Technologies Inc., Fujitsu Limited, Infosys Limited, International Business Machines Corporation, Nokia Corporation, Rackspace Technology Inc., Tata Consultancy Services Limited, Telefonaktiebolaget LM Ericsson, Verizon Communications Inc. and Wipro Limited.