Mapping GenAI Use Cases and Impact in Performance

This IDC Market Perspective looks at the impact of generative AI on HR, focusing on key use cases and future developments. As its role expands beyond simple HR process automation, organizations are exploring its impact on talent management, core HR, and employee experience; its effect on key HR metrics such as time-to-hire, payroll errors, and internal mobility rate; and the emerging challenges that come with GenAI deployment."Generative AI in HR is evolving fast, and vendors moving early will have a clear advantage in shaping market expectations. The same goes for buyers - early adopters that want to go through AI-fueled HR transformation will see gains not just in HR efficiency, but also across the business. Late movers risk falling behind as AI-driven processes become the new standard from core HR to talent acquisition and employee experience," said Ivan Oz, research manager, IDC's AI-Empowered HCM.