Transforming the Checkout Experience in Bricks-and-Mortar Stores

This IDC Perspective discusses how retailers are transforming traditional checkout processes through technologies such as RFID, computer vision, and mobile solutions. These innovations, driven by operational efficiency needs and customer experience demands, enable new checkout models, from autonomous stores to in-fitting-room payments."Retailers are at a pivotal moment, with the integration of advanced technologies in checkout processes not just enhancing customer experience but also driving significant operational efficiencies. The shift to self-checkout, autonomous stores, and mobile payment solutions is reshaping the retail landscape, making it imperative for retailers to invest in scalable and secure technologies to stay competitive." - Research Manager Filippo Battaini, IDC Retail Insights