European Communications-Platform-as-a-Service Forecast, 2024-2028

This IDC Market Forecast assesses the European CPaaS market from 2023 to 2028 and provides insight into the underlying forces impacting the market over the forecast period."The CPaaS market will remain dynamic in the foreseeable future. Despite challenging times in the market in recent years, IDC expects the CPaaS market will continue to record healthy growth over the forecast period, driven by advanced new solutions (e.g., those based on generative AI [GenAI]) and new opportunities in the wider network API ecosystem.- Senior Research Manager Melissa Holtz-Fremeijer, Infrastructure and Communications, IDC Europe