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PUBLISHER: IDC | PRODUCT CODE: 1613784
PUBLISHER: IDC | PRODUCT CODE: 1613784
Worldwide Customer Relationship Management Applications Software Forecast, 2024-2028: AI-Driven Data Strategies Fueling Market Growth
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PAGES: 14 Pages
DELIVERY TIME: 1-2 business days
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This IDC study provides the worldwide customer relationship management applications software forecast for 2023-2028. "Unlocking the true potential of data will be crucial to navigate an era of accelerated disruption. Companies will seek solutions to leverage data in novel ways to address complexity, harnessing the opportunities afforded by artificial intelligence (AI) to refine their decision-making processes and drive impactful business outcomes," said Michelle Morgan, research manager, Sales Force Productivity and Performance at IDC.
Product Code: US52770624
IDC Market Forecast Figure
Executive Summary
Advice for Technology Suppliers
Market Forecast
Market Context
- Drivers and Inhibitors
- Drivers
- Advancements in Artificial Intelligence and Machine Learning
- Data-Driven Decision-Making
- Inhibitors
- Geopolitical Volatility
- Market Saturation and Customer Choice Paralysis
- Drivers
- Significant Market Developments
- Changes from Prior Forecast
Market Definition
Methodology
- Historical and Forecast Market Values and Exchange Rates
Related Research
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