Facility Management Application Needs Differ Based on Commercial Real Estate Personas

This IDC Market Note discusses facility management (FM) application needs that differ based on commercial real estate personas. Facility management software, defined as helping users manage day-to-day operations and long-range planning of buildings and workplaces, including maintenance, planning, project planning, and administration, is a necessary piece for owner-occupiers, tenants, and investors. However, they all use the software in different ways.

Executive Snapshot

In This Market Note

IDC's Point of View

• Owner-Occupiers' Dual Role
• Tenants
• Investors
• Conclusion

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• Related Research
• Synopsis