Practices for Successfully Coordinating AI Initiatives, the AI Orchestrator - an EMEA Leaders in the Age of AI Everywhere Study

This IDC Perspective is part of the IDC's EMEA Leaders in the Age of AI Everywhere Series. It is based on interviews with CXOs (including tech leaders, CIOs, CISOs, CHROs) conducted between March and June 2024 that provide a more in-depth understanding of the ways different personas are looking at GenAI opportunities, their priorities and concerns, and their recommendations and suggestions for peers embarking on a similar journey. This report focuses on the organizational implications, specifically on the role of the AI orchestrator, which is required to set the strategic direction for the organization and enable it to overcome internal silos."Having an internal AI orchestrator that pulls together all the different threads under a single unified corporate strategy is a critical requirement for success," said Giulia Carosella, senior research manager, EMEA Digital Business and AI Transformation Strategies Research. "Whether a technology leader or a business leader, the AI orchestrator is the one in charge of ensuring the organization is not stuck in the POC 'Death Valley' and can scale use cases and deliver on the expected ROI within the right timeframe."