IDC PlanScape: Digital Accessibility to Comply with New Regulations

This IDC PlanScape emphasizes the growing importance of digital accessibility in the financial sector, driven by an aging population and regulations such as the European Accessibility Act (EAA). It highlights the need for financial institutions to adapt their digital products and services to be inclusive for individuals with impairments and outlines the legal framework established by the EAA and the potential consequences of non-compliance. It also discusses strategies for organizations to enhance digital accessibility, including adopting accessibility standards and leveraging AI technologies."Embracing digital accessibility is not just a legal mandate but a gateway to tapping into a vast, underserved market of over 1.3 billion people globally."