Worldwide Intelligent Process Automation Software Forecast, 2024-2028

Description

This IDC study provides a forecast for the worldwide intelligent process automation software market for 2024-2028."Business automation platforms are at a pivotal juncture. As AI and automation converge to support agentic automation, market leadership is not just about streamlining work, it's about reimagining it," according to Maureen Fleming, program vice president, Worldwide Intelligent Process Automation research. "The future belongs to those successful in reimagining what their customers can build and deliver with agentic workflows rather than focusing on incremental improvements that produce only incremental benefits."

Product Code: US52473124

IDC Market Forecast Figure

Executive Summary

Advice for Technology Suppliers

Think Disruption and Not Incrementalism
Plan for Single-Use AI Agent Studios

Market Forecast

IPA Segments
- System-Centric Automation
- Labor-Centric Automation
- Decision-Centric Automation
- Business Value Engineering

Market Context

Drivers and Inhibitors
- Drivers
  - Agentic Workflows Will Drive the Next Generation of Business Automation
  - Requirements for Automation and Process Improvement Will Increasingly Be Defined with Business Value Engineering
- Inhibitor
  - Standalone Automation Technologies Face Source of New Competition as LLMs Evolve
Significant Market Developments
Changes from Prior Forecast
- Forecast Accuracy

Market Definition

Intelligent Process Automation Software
- Business Value Engineering Software
  - Modeling and Architecture Tools
  - Process Mining
  - Task Mining
  - Observability
- Decision-Centric Automation
  - Business Rules Management Software
  - Predictive Analytics Software
- Labor-Centric Automation
  - AI Automation
  - Business Process Automation Platforms
    - Agentic BPA
  - Robotic Process Automation Software
    - Agentic RPA
- System-Centric Automation