The Professional Services Opportunity in Enterprise Intelligence Architecture

This IDC Market Perspective highlights the role of professional services providers in bringing the four planes of enterprise intelligence architecture to life. This document discusses findings from IDC's 2024 Enterprise Intelligence Services Survey around focus areas for technology investment and preferred approaches to buying technology solutions and services, and it offers guidance to services providers to address the evolving needs of customers pursuing enterprise intelligence strategies."Professional services providers should embrace their role in enabling customers to transform data into a strategic asset through the enterprise intelligence architecture," said Jennifer Hamel, senior research director, Enterprise Intelligence Services at IDC. "It is time to shift focus from discrete technology capabilities toward more cohesive approaches to accelerating decision-making and unlocking new business value."