Smart Policies for People-Centric European Cities and Communities: 2024 Update

Description

This IDC Perspective provides an overview of eight macro policy areas that European city and community leaders should consider integrating into their smart city policies to drive a people-centric approach to technological innovation. "Smart city policies and strategies should be designed to enable a value-based and people-centric approach to technological innovation which prioritizes quality of life, sustainability, and prosperity," said Louisa Barker, senior research manager, IDC Government Insights.

Product Code: EUR152092224

Executive Snapshot

Situation Overview

Eight Key Smart Policy Areas
- User Centricity
  - Key Principles
    - Establish a Quality-of-Service Charter
    - Drive Personalization
    - Ensure Usability and Inclusiveness
    - Encourage Openness and Participation
    - Enable Digital Identities
    - Develop Promote Digital Skills
  - Good Practices
- High-Value Industries
  - Key Principles
    - Empower an Economic Development Authority to Promote Innovation and High-Tech Exports
    - Put in Place Tax Rebates, Grants, and Subsidy Programs to Incentivize Innovation
    - Ensure Access to Knowledge and Protection of Intellectual Property
  - Good Practices
- Talent Development
  - Key Principles
    - Encourage Academic and Adult Learning
    - Develop the Talent Pipeline
    - Create Internship Programs
    - Develop Public Sector Skills
  - Good Practices
- Natural and Built-Environment Sustainability
  - Key Principles
    - Foster Competition in Power Grids and Communication Networks
    - Promote Digital Planning
    - Include the Public in Planning Urban Spaces and the Built Environment
    - Enable the Reuse of Physical Infrastructure
    - Make Urban Spaces Easier to Repurpose
    - Accelerate Net Zero
    - Innovate Financing Mechanisms
  - Good Practices
- Security, Safety, and Resilience
  - Key Principles
    - Establish a Cross-Industry City Cybersecurity Center
    - Ensure Emergency Preparedness and Disaster Recovery Planning
    - Establish Health and Safety Foundations
    - Ensure Privacy/Data Protection
    - Regulate the Use of Cloud Services
  - Good Practices
- Data and AI
  - Key Principles
    - Encourage Open Data
    - Ensure AI Ethics, Transparency, and Innovation
    - Implement Data Interoperability Standards
    - Encourage Data Sharing
    - Establish Digital and AI Rights
    - Build Digital and AI Skills
  - Good Practices
- Ecosystem Collaboration
  - Key Principles
    - Implement Challenge-Based Procurement
    - Promote the Use of Open Standards Through Public Procurement
    - Regulate the Applicability of Public-Private Collaboration
    - Create Smart City Ecosystem Vehicles
  - Good Practices
- Measuring and Driving Impact
  - Key Principles
    - Measure Benefits Realization
    - Incorporate Scenario Planning
    - Undertake Participatory Budgeting
  - Good Practices

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