Worldwide and U.S. Application Management Services Forecast, 2024-2028

This IDC study presents forecasts of spending (customer expenditures) for the application management (AM) services market for 2024-2028. The research contained in this forecast includes advice to AM service providers, an analysis of key market and industry trends by importing market, key market drivers and inhibitors, significant market developments, and highlights of key changes from the prior forecast. This study also updates the previous forecast published in Worldwide and U.S. Application Management Services Forecast, 2023-2027 (IDC #US50583023, April 2023).Pete Marston, research director of Worldwide Intelligent Application Services at IDC, explains, "Growth for application management services elevated higher for 2023 at a worldwide level. All macro regions appeared to shrug off the adverse effects of uncertain economies across the globe and political turmoil in Eastern Europe, leading to increased growth. IDC estimates application management services markets will continue with steady growth across all regions throughout the forecast period as buyer demands seem to signal continued reliance on third parties for application management support. IDC believes that service provider investments in automation, AI, and analytics will continue to fuel AM services growth, especially as buyers seek to streamline application portfolio optimization and modernize and migrate larger portions of their application portfolios to cloud."