IDC FutureScape: Worldwide Imaging, Printing, and Document Solutions 2024 Predictions

Description

This IDC study discusses worldwide imaging, printing, and document solutions top 10 predictions for 2024."The changes that have taken place in new work and office conditions have been substantial over the past three-plus years. In response, we anticipate that organizations will seek to modernize their IT infrastructure, and this initiative will include updates to the imaging and printing infrastructure as well," says Keith Kmetz, IDC's program vice president for Imaging, Printing, and Document Solutions. "Imaging and printing will remain necessities for SMBs and enterprises to conduct their work processes, but they will be enhanced by the increasing presence of cloud, security, mobility, and GenAI capabilities to drive new levels of efficiency and value for the reimagined office workplace."

Product Code: US51283923

IDC FutureScape Figure

Executive Summary

IDC FutureScape Predictions

Summary of External Drivers
Predictions: Impact on Technology Buyers
- Prediction 1: By 2025, Two-Thirds of Enterprise Organizations Will Leverage GenAI to Assist in All Phases of Print Services Vendor Evaluation and Contract Negotiations
  - Associated Drivers
  - IT Impact
  - Guidance
- Prediction 2: With Nearly All Global Enterprises Formally Rightsizing Their Print Fleets for Their Reimagined Office by 2027, It Will Materially Change the Usage of At Least 55% of the Print Installed Base
  - Associated Drivers
  - IT Impact
  - Guidance
- Prediction 3: By 2027, Global Enterprises Will Seek to Shift 10% of Their Fleet Acquisitions to Remanufactured or Refurbished Devices
  - Associated Drivers
  - IT Impact
  - Guidance
- Prediction 4: By 2026, 60% of Enterprises Will Have Print-Related Carbon Offsetting Goals
  - Associated Drivers
  - IT Impact
  - Guidance
- Prediction 5: By 2025, 50% of Enterprises Will Leverage AI-Infused Solutions to Track Real-Time Device Usage and Network-Level Behavior to Augment Dashboard Reporting Through Cloud-Based Print Management Systems
  - Associated Drivers
  - IT Impact
  - Guidance
- Prediction 6: By 2026, Global Enterprises Will Specifically Target Print Technologies and Services for Several Measures to Reduce Spending by Up to 30%
  - Associated Drivers
  - IT Impact
  - Guidance
- Prediction 7: Spurred by Recent Supply Chain Challenges, 55% of 2024 Contract Renewals with Global Firms Will Spell Out New SLA Requirements and Penalties for Failure to Meet Equipment Delivery Commitments
  - Associated Drivers
  - IT Impact
  - Guidance
- Prediction 8: By 2027, 40% of Companies Will Adopt a New Sourcing Model for Print Technologies and Services to Better Support Their Shift to an Increasingly Digital Business Operation
  - Associated Drivers
  - IT Impact
  - Guidance
- Prediction 9: By 2026, Generative Design Will Drive 20% of All 3D Print/Additive Manufacturing Production
  - Associated Drivers
  - IT Impact
  - Guidance
- Prediction 10: By 2028, 90% of Production Printing and Packaging Environments Will Employ AI Tools in Daily Operations
  - Associated Drivers
  - IT Impact
  - Guidance

Advice for Technology Buyers

External Drivers: Detail

AI Everywhere - Generative AI Takes the Spotlight
The Drive to Automate - Maximizing Efficiency and New Opportunities
Economic Uncertainty - IT Malaise and Market Volatility
Global Supply Chain Resiliency - Push for Diversification
The Digital Business Imperative - Competitiveness and Outcomes
Shifting Tech Regulatory Landscape - Navigating Risk and Opportunity
Operationalization of ESG - Measuring and Implementing Sustainability

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