U.S. Patient Engagement Solutions Market Size, Share & Trends Analysis Report By Type, By Delivery Type, By Functionality, By End Use, By Country, And Segment Forecasts, 2025

The U.S. patient engagement solutions market size is anticipated to reach USD 22.41 billion in 2030 and is expected to grow at a CAGR of 19.77% from 2025 to 2030, according to a new report by Grand View Research, Inc. The key factors driving the market growth include rising digitalization in healthcare, the prevalence of chronic conditions, adoption by patients, and the COVID-19 pandemic.

The COVID-19 pandemic acted as a catalyst for rapid business and economic changes. Certain trends, which grew steadily in the past decades, including digital healthcare solutions, unexpectedly became omnipresent as lockdowns directed remote operations and large-scale reliance on technology. In addition, the COVID-19 pandemic has shown the importance for clinicians to have rapid and full access to a patient's history to make the best-informed decision about their care. This propelled the growth of the market.

For instance, in February 2020, Solutionreach, Inc. launched SR Health, an AI-based patient engagement platform for hospitals, health systems, and enterprise healthcare organizations. This was followed by the addition of vaccine distribution messaging as part of its SR Health COVID-19 Communications solution, in January 2021. A large population over the age of 60 is a key driver for the U.S. patient engagement solutions market. This is owing to lower immunity levels in the geriatric population and higher vulnerability to chronic conditions such as obesity, cardiac problems, and cancer.

In fact, as per the U.S. Census Bureau, the median age of the country's population is estimated to reach age 43 by 2060 with just two-and-a-half working-age adults for every retirement-age individual. This indicates an aging U.S. population that is more likely to avail the best possible treatments to increase life span. The incidence of chronic illnesses in the U.S. is also on the rise despite the availability of several effective therapies. The incidence of chronic illnesses in the U.S. is also on the rise despite the availability of several effective therapies.

Chronic ailments are the leading cause of disability & death and are the leading drivers of the country's USD 3.8 trillion 12-monthly healthcare costs, according to the CDC. The COVID-19 outbreak has expedited the necessity for digital solutions, highlighting the need for remote care, which is not only preferred but also essential. Increasing adoption of mobile platforms coupled with the dissemination of uninterrupted 3G, 4G networks, and emerging 5G technology, are rapidly boosting the use of mobile health.

Furthermore, there has been an incredible upsurge in the use of mobile phones and the internet by physicians in the U.S. leading to the progress of mobile health solutions. The usage of mobile applications has proven to be very effective in spreading awareness about chronic diseases, managing personal health, communicating with healthcare providers, and maintaining health records. This is expected to fuel the market growth.

U.S. Patient Engagement Solutions Market Report Highlights:

The U.S. market experienced high levels of innovation, driven by advancements in AI, machine learning, and telemedicine. For instance, in August 2024, Press Ganey, a healthcare provider of experience measurement and data analytics, announced an expansion of its PX Connect Suite, allowing healthcare organizations to capture and respond to patient feedback directly within Epic
The AI-driven engagement segment held the largest revenue share of 30.54% in 2024 and is anticipated to expand at the fastest CAGR due to its ability to personalize care and enhance patient-provider interactions
The web/cloud-based segment dominated the market in 2024 with a revenue share of 67.38% and is anticipated to expand at the fastest CAGR. Factors include the growing adoption of telehealth, increased demand for remote patient monitoring, and the shift to value-based care models
The enhanced communication segment held the largest revenue share in 2024. With the increasing adoption of AI-driven solutions in healthcare, the demand for advanced communication capabilities is growing
The healthcare providers segment held the largest revenue share in 2024. Providers handle the highest number of patients and serve as the main point of contact for a wide range of health issues, from general to specialized care, and are the primary adopters of patient engagement solutions

Product Code: GVR-2-68038-427-7

Chapter 1. Methodology and Scope

1.1. Market Segmentation & Scope
- 1.1.1. Segment Definitions
1.2. Estimates and Forecast Timeline
1.3. Research Methodology
1.4. Information Procurement
- 1.4.1. Purchased Database
- 1.4.2. GVR's Internal Database
- 1.4.3. Secondary Sources
- 1.4.4. Primary Research
- 1.4.5. Details of Primary Research
- 1.4.6. Research Assumption
1.5. Information or Data Analysis
- 1.5.1. Data Analysis Models
1.6. Market Formulation & Data Visualization
1.7. Model Details
- 1.7.1. Commodity Flow Analysis
1.8. Objectives
- 1.8.1. Objective - 1
- 1.8.2. Objective - 2
- 1.8.3. Objective - 3
1.9. List of Secondary Sources
1.10. List of Secondary Sources

Chapter 2. Executive Summary

2.1. U.S. Patient Engagement Solutions Market
- 2.1.1. Market Snapshot
- 2.1.2. Segment Snapshot
  - 2.1.2.1. Types segment outlook
  - 2.1.2.2. Delivery type segment outlook
  - 2.1.2.3. Functionality segment outlook
  - 2.1.2.4. End Use segment outlook
- 2.1.3. Competitive Landscape Snapshot

Chapter 3. Market Variables, Trends, & Scope

3.1. Market Lineage Outlook
- 3.1.1. Parent Market Outlook
- 3.1.2. Related/Ancillary Market Outlook
3.2. Market Trends and Outlook
3.3. Market Dynamics
- 3.3.1. Market Driver Analysis
  - 3.3.1.1. Shift toward patient-centered care
  - 3.3.1.2. Growing need to curb rising healthcare costs
  - 3.3.1.3. Rising initiatives by organizations
  - 3.3.1.4. The emergence of digital platforms and necessity for omnichannel approach
- 3.3.2. Market Restraint Analysis
  - 3.3.2.1. Data privacy and ethical considerations
  - 3.3.2.2. Lack of Interoperability Among Healthcare Providers
- 3.3.3. Market Opportunity Analysis
- 3.3.4. Market Challenges Analysis
3.4. Case Studies
3.5. Regulatory Framework
- 3.5.1. Industry Analysis - Porter's Five Forces Analysis:- Pharmacy
  - 3.5.1.1. Supplier power
  - 3.5.1.2. Buyer power
  - 3.5.1.3. Substitution threat
  - 3.5.1.4. Threat of new entrant
  - 3.5.1.5. Competitive rivalry
- 3.5.2. Porter's five forces analysis
- 3.5.3. PEST Analysis by Factors (Political & Legal, Economic, Social, and Technology)
- 3.5.4. COVID-19 Impact Analysis

Chapter 4. U.S. Patient Engagement Solutions Market: Type Estimates & Trend Analysis

4.1. U.S. Patient Engagement Solutions Market: Type Movement Analysis
4.2. U.S. Patient Engagement Solutions Market: Type Segment Dashboard
4.3. Type Movement & Market Share Analysis, 2024 & 2030
4.4. U.S. Patient Engagement Solutions Market Estimates & Forecast, by Type
4.5. AI-Driven Engagement
- 4.5.1. AI-driven engagement market, 2018 - 2030 (USD Million)
4.6. Telehealth Solutions
- 4.6.1. Telehealth Solutions market, 2018 - 2030 (USD Million)
4.7. Patient Portals
- 4.7.1. Patient Portals market, 2018 - 2030 (USD Million)
4.8. Remote Patient Monitoring
- 4.8.1. Remote Patient Monitoring market, 2018 - 2030 (USD Million)
4.9. Population Health Management
- 4.9.1. Population Health Management market, 2018 - 2030 (USD Million)
4.10. Appointment and Medication Reminders
- 4.10.1. Appointment and Medication Reminders market, 2018 - 2030 (USD Million)
4.11. Others
- 4.11.1. Others market, 2018 - 2030 (USD Million)

Chapter 5. U.S. Patient Engagement Solutions Market: Delivery Type Estimates & Trend Analysis

5.1. U.S. Patient Engagement Solutions Market: Delivery Type Movement Analysis
5.2. U.S. Patient Engagement Solutions Market: Delivery Type Segment Dashboard
5.3. Delivery Type Movement & Market Share Analysis, 2024 & 2030
5.4. U.S. Patient Engagement Solutions Market Estimates & Forecast, by Delivery Type
5.5. Web/Cloud-Based
- 5.5.1. Web/cloud-based market, 2018 - 2030 (USD Million)
5.6. On-premise
- 5.6.1. On-premise market, 2018 - 2030 (USD Million)

Chapter 6. U.S. Patient Engagement Solutions Market: Functionality Estimates & Trend Analysis

6.1. U.S. Patient Engagement Solutions Market: Functionality Movement Analysis
6.2. U.S. Patient Engagement Solutions Market: Functionality Segment Dashboard
6.3. Functionality Movement & Market Share Analysis, 2024 & 2030
6.4. U.S. Patient Engagement Solutions Market Estimates & Forecast, by Functionality
6.5. Enhanced Communication
- 6.5.1. Market Estimates & Forecast, 2018 - 2030 (USD Million)
6.6. Patient Education
- 6.6.1. Market Estimates & Forecast, 2018 - 2030 (USD Million)
6.7. Predictive Analysis
- 6.7.1. Market Estimates & Forecast, 2018 - 2030 (USD Million)
6.8. Streamlined Operations
- 6.8.1. Market Estimates & Forecast, 2018 - 2030 (USD Million)
6.9. Others
- 6.9.1. Market Estimates & Forecast, 2018 - 2030 (USD Million)

Chapter 7. U.S. Patient Engagement Solutions Market: End Use Estimates & Trend Analysis

7.1. U.S. Patient Engagement Solutions Market: End Use Movement Analysis
7.2. U.S. Patient Engagement Solutions Market: End Use Segment Dashboard
7.3. End Use Movement & Market Share Analysis, 2024 & 2030
7.4. U.S. Patient Engagement Solutions Market Estimates & Forecast, by End Use
7.5. Healthcare Providers
- 7.5.1. Market Estimates & Forecast, 2018 - 2030 (USD Million)
- 7.5.2. Outpatient Facility
  - 7.5.2.1. Market Estimates & Forecast, 2018 - 2030 (USD Million)
- 7.5.3. Inpatient Facility
  - 7.5.3.1. Market Estimates & Forecast, 2018 - 2030 (USD Million)
7.6. Healthcare Payers
- 7.6.1. Market Estimates & Forecast, 2018 - 2030 (USD Million)
- 7.6.2. Private
  - 7.6.2.1. Market Estimates & Forecast, 2018 - 2030 (USD Million)
- 7.6.3. Public
  - 7.6.3.1. Market Estimates & Forecast, 2018 - 2030 (USD Million)
7.7. Pharmaceutical Companies (Pharma)
- 7.7.1. Market Estimates & Forecast, 2018 - 2030 (USD Million)
7.8. Pharmacy
- 7.8.1. Market Estimates & Forecast, 2018 - 2030 (USD Million)
- 7.8.2. Independent Pharmacies (Nuclear Pharmacies)
  - 7.8.2.1. Market Estimates & Forecast, 2018 - 2030 (USD Million)
- 7.8.3. Community Pharmacies
  - 7.8.3.1. Market Estimates & Forecast, 2018 - 2030 (USD Million)
- 7.8.4. Mail-Order Pharmacies
  - 7.8.4.1. Market Estimates & Forecast, 2018 - 2030 (USD Million)
- 7.8.5. Retail Pharmacies
  - 7.8.5.1. Market Estimates & Forecast, 2018 - 2030 (USD Million)
- 7.8.6. Digital Pharmacies
  - 7.8.6.1. Market Estimates & Forecast, 2018 - 2030 (USD Million)
- 7.8.7. Specialty Pharmacies
  - 7.8.7.1. Market Estimates & Forecast, 2018 - 2030 (USD Million)
- 7.8.8. Central Fill Pharmacies
  - 7.8.8.1. Market Estimates & Forecast, 2018 - 2030 (USD Million)
- 7.8.9. Compounding Pharmacies
  - 7.8.9.1. Market Estimates & Forecast, 2018 - 2030 (USD Million)
- 7.8.10. Others (Alternate dispensing site, Closed door)
  - 7.8.10.1. Market Estimates & Forecast, 2018 - 2030 (USD Million)

Chapter 8. Competitive Landscape

8.1. Company Categorization
8.2. Company Market Position Analysis
8.3. Company Share Analysis
- 8.3.1. Partnership/Collaboration/Alliance
- 8.3.2. New Service Launch
- 8.3.3. Mergers & Acquisitions
- 8.3.4. Others
8.4. Company Profiles/Listing
- 8.4.1. Cerner Corporation (Oracle)
  - 8.4.1.1. Overview
  - 8.4.1.2. Financial performance
  - 8.4.1.3. Service benchmarking
  - 8.4.1.4. Strategic initiatives
- 8.4.2. NextGen Healthcare, Inc.
  - 8.4.2.1. Overview
  - 8.4.2.2. Financial performance
  - 8.4.2.3. Service benchmarking
  - 8.4.2.4. Strategic initiatives
- 8.4.3. Epic Systems Corporation
  - 8.4.3.1. Overview
  - 8.4.3.2. Financial performance
  - 8.4.3.3. Service benchmarking
  - 8.4.3.4. Strategic initiatives
- 8.4.4. Allscripts Healthcare, LLC
  - 8.4.4.1. Overview
  - 8.4.4.2. Financial performance
  - 8.4.4.3. Service benchmarking
  - 8.4.4.4. Strategic initiatives
- 8.4.5. McKesson Corporation
  - 8.4.5.1. Overview
  - 8.4.5.2. Financial performance
  - 8.4.5.3. Service benchmarking
  - 8.4.5.4. Strategic initiatives
- 8.4.6. ResMed
  - 8.4.6.1. Overview
  - 8.4.6.2. Financial performance
  - 8.4.6.3. Service benchmarking
  - 8.4.6.4. Strategic initiatives
- 8.4.7. Koninklijke Philips N.V.
  - 8.4.7.1. Overview
  - 8.4.7.2. Financial performance
  - 8.4.7.3. Service benchmarking
  - 8.4.7.4. Strategic initiatives
- 8.4.8. Klara Technologies, Inc.
  - 8.4.8.1. Overview
  - 8.4.8.2. Financial performance
  - 8.4.8.3. Service benchmarking
  - 8.4.8.4. Strategic initiatives
- 8.4.9. CPSI, Ltd.
  - 8.4.9.1. Overview
  - 8.4.9.2. Financial performance
  - 8.4.9.3. Service benchmarking
  - 8.4.9.4. Strategic initiatives
- 8.4.10. Experian Information Solutions, Inc.
  - 8.4.10.1. Overview
  - 8.4.10.2. Financial performance
  - 8.4.10.3. Service benchmarking
  - 8.4.10.4. Strategic initiatives
- 8.4.11. athenahealth
  - 8.4.11.1. Overview
  - 8.4.11.2. Financial performance
  - 8.4.11.3. Service benchmarking
  - 8.4.11.4. Strategic initiatives
- 8.4.12. Solutionreach, Inc.
  - 8.4.12.1. Overview
  - 8.4.12.2. Financial performance
  - 8.4.12.3. Service benchmarking
  - 8.4.12.4. Strategic initiatives
- 8.4.13. IBM
  - 8.4.13.1. Overview
  - 8.4.13.2. Financial performance
  - 8.4.13.3. Service benchmarking
  - 8.4.13.4. Strategic initiatives
- 8.4.14. MEDHOST
  - 8.4.14.1. Overview
  - 8.4.14.2. Financial performance
  - 8.4.14.3. Service benchmarking
  - 8.4.14.4. Strategic initiatives
- 8.4.15. Nuance Communications, Inc.
  - 8.4.15.1. Overview
  - 8.4.15.2. Financial performance
  - 8.4.15.3. Service benchmarking
  - 8.4.15.4. Strategic initiatives

Product Code: GVR-2-68038-427-7

List of Tables

Table 1 List of secondary sources
Table 2 List of abbreviations
Table 3 U.S. patient engagement solutions market revenue estimates and forecast, by types, 2018 - 2030 (USD Million)
Table 4 U.S. patient engagement solutions market revenue estimates and forecast, by delivery type, 2018 - 2030 (USD Million)
Table 5 U.S. patient engagement solutions market revenue estimates and forecast, by functionality, 2018 - 2030 (USD Million)
Table 6 U.S. patient engagement solutions market revenue estimates and forecast, by end use, 2018 - 2030 (USD Million)

List of Figures

Fig 1. U.S. Patient Engagement Solutions Market Segmentation
Fig 2. Market research process
Fig 3. Information procurement
Fig 4. Primary research pattern
Fig 5. Market research approaches
Fig 6. Value chain based sizing & forecasting
Fig 7. QFD modelling for Market share assessment
Fig 8. Market formulation & validation
Fig 9. Market snapshot
Fig 10. Types segment outlook
Fig 11. Delivery Type segment outlook
Fig 12. Functionality segment outlook
Fig 13. End Use segment outlook
Fig 14. Competitive landscape
Fig 15. U.S. Patient Engagement Solutions Market: Market dynamics
Fig 16. U.S. Patient Engagement Solutions Market: Porter's analysis
Fig 17. U.S. Patient Engagement Solutions Market: PESTLE analysis
Fig 18. U.S. Patient Engagement Solutions Market: Types segment dashboard
Fig 19. U.S. Patient Engagement Solutions Market: Types movement share analysis
Fig 20. AI-Driven Engagement Market, 2018 - 2030 (USD Million)
Fig 21. Telehealth Solutions Market, 2018 - 2030 (USD Million)
Fig 22. Patient Portals Market, 2018 - 2030 (USD Million)
Fig 23. Remote Patient Monitoring Market, 2018 - 2030 (USD Million)
Fig 24. Population Health Management Market, 2018 - 2030 (USD Million)
Fig 25. Appointment and Medication Reminders Market, 2018 - 2030 (USD Million)
Fig 26. Others Market, 2018 - 2030 (USD Million)
Fig 27. U.S. Patient Engagement Solutions Market: Delivery Type segment dashboard
Fig 28. U.S. Patient Engagement Solutions Market: Delivery Type Movement Share Analysis
Fig 29. Web/Cloud-Based Market, 2018 - 2030 (USD Million)
Fig 30. On-premise Market, 2018 - 2030 (USD Million)
Fig 31. U.S. Patient Engagement Solutions Market: Functionality segment dashboard
Fig 32. U.S. Patient Engagement Solutions Market: Functionality Movement Share Analysis
Fig 33. Enhanced Communication Market, 2018 - 2030 (USD Million)
Fig 34. Patient Education Market, 2018 - 2030 (USD Million)
Fig 35. Predictive Analytics Market, 2018 - 2030 (USD Million)
Fig 36. Streamlined Operations Market, 2018 - 2030 (USD Million)
Fig 37. Others Market, 2018 - 2030 (USD Million)
Fig 38. U.S. Patient Engagement Solutions Market: End Use Segment Dashboard
Fig 39. U.S. Patient Engagement Solutions Market: End Use Movement Share Analysis
Fig 40. Healthcare Providers Market, 2018 - 2030 (USD Million)
Fig 41. Outpatient Facility Market, 2018 - 2030 (USD Million)
Fig 42. Inpatient Facility Market, 2018 - 2030 (USD Million)
Fig 43. Healthcare Payers Market, 2018 - 2030 (USD Million)
Fig 44. Private Market, 2018 - 2030 (USD Million)
Fig 45. Public Market, 2018 - 2030 (USD Million)
Fig 46. Pharmaceutical Companies (Pharma) Market, 2018 - 2030 (USD Million)
Fig 47. Pharmacy Market, 2018 - 2030 (USD Million) Market, 2018 - 2030 (USD Million)
Fig 48. Independent Pharmacies (Nuclear Pharmacies) Market, 2018 - 2030 (USD Million)
Fig 49. Community Pharmacies Market, 2018 - 2030 (USD Million)
Fig 50. Mail-Order Pharmacies Market, 2018 - 2030 (USD Million)
Fig 51. Retail Pharmacies Market, 2018 - 2030 (USD Million)
Fig 52. Digital Pharmacies Market, 2018 - 2030 (USD Million)
Fig 53. Specialty Pharmacies Market, 2018 - 2030 (USD Million)
Fig 54. Central Fill Pharmacies Market, 2018 - 2030 (USD Million)
Fig 55. Compounding Pharmacies Market, 2018 - 2030 (USD Million)
Fig 56. Others (Alternate dispensing site, Closed door) Market, 2018 - 2030 (USD Million)
Fig 57. Company categorization
Fig 58. Company Market position analysis
Fig 59. Strategic framework

U.S. Patient Engagement Solutions Market Size, Share & Trends Analysis Report By Type, By Delivery Type, By Functionality, By End Use, By Country, And Segment Forecasts, 2025 - 2030

Description

Table of Contents

List of Tables

U.S. Patient Engagement Solutions Market Growth & Trends:

U.S. Patient Engagement Solutions Market Report Highlights:

Table of Contents

Chapter 1. Methodology and Scope

Chapter 2. Executive Summary

Chapter 3. Market Variables, Trends, & Scope

Chapter 4. U.S. Patient Engagement Solutions Market: Type Estimates & Trend Analysis

Chapter 5. U.S. Patient Engagement Solutions Market: Delivery Type Estimates & Trend Analysis

Chapter 6. U.S. Patient Engagement Solutions Market: Functionality Estimates & Trend Analysis

Chapter 7. U.S. Patient Engagement Solutions Market: End Use Estimates & Trend Analysis

Chapter 8. Competitive Landscape

List of Tables

List of Figures