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PUBLISHER: Grand View Research | PRODUCT CODE: 1588378

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PUBLISHER: Grand View Research | PRODUCT CODE: 1588378

North America Patient Support Technology Market Size, Share & Trends Analysis Report By Type (Standalone, Integrated), By Country, And Segment Forecasts, 2025 - 2030

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North America Patient Support Technology Market Growth & Trends:

The North America patient support technology market size is expected to reach USD 1,384.8 million by 2030, registering to grow at a CAGR of 10.6% from 2025 to 2030 according to a new report by Grand View Research, Inc. The increasing demand for comprehensive patient-centric engagement solutions in pharmaceutical firms, AI-enabled technologies, adoption of chatbots in Patient Support Programs (PSPs), and the enhanced adoption of patient support technology to improve medication adherence are the notable drivers contributing to overall market growth.

For instance, in a published case study, CONNECTED HEALTH highlighted its success in promoting patient engagement in diabetes education and medication refilling. The company integrated the HealthPrize adherence platform with a well-established Customer Relationship Management (CRM) program for a prominent injectable diabetes medication franchise. The study revealed a substantial increase in medication adherence, with an average of 2.9 additional prescription fills during the study period. This improved the brand's return on investment and also offered valuable insights into patient adherence behaviors and performance.

The market is divided into standalone and integrated type segments. In 2022, the integrated segment held the majority market share of over 65%. This dominance is attributed to technological advancements, demand for streamlined healthcare processes, and growing emphasis on patient-centered care. For instance, AllazoHealth's AI-powered Patient Support Program (PSP) has significantly enhanced medication adherence. In a published case study, patients participating in this program adhered 4.6 times longer than those without AI support.

Key market participants are actively implementing strategies such as mergers, acquisitions, partnerships, and product launches to broaden their global presence and product offerings. In July 2023, Inizio Engage introduced Patient Access Services, an extensive suite of patient support services tailored to enhance access to and comply adherence with specialty therapies. This initiative leverages the capabilities of the Trak360 platform, which integrates advanced features for seamless and secure patient engagement. These enhancements streamline the patients' treatment journeys, ensuring a fully integrated and cohesive experience from diagnosis to ongoing engagement and support.

North America Patient Support Technology Market Report Highlights:

  • Based on type, the market is segmented into standalone and integrated segments. The integrated segment held the dominant position in 2024. This growth is propelled by an increased emphasis on patient-centered care, technological advancements, and the demand for more streamlined and efficient healthcare processes
  • Based on region, North America is witnessing a surge in demand for patient support technology, driven by the growing emphasis on patient-centered healthcare, ongoing digital transformation in the healthcare industry, and the transition from fee-for-service to value-based care models. In 2024, the U.S. dominated the North American market due to the increased presence of healthcare organizations seeking structured data and automation solutions
  • Notable players in the market are consistently prioritizing product launches, partnerships, and geographical expansion strategies to maintain their market presence.
Product Code: GVR-4-68040-127-3

Table of Contents

Chapter 1 Research Methodology & Scope

  • 1.1 Market Segmentation & Scope
    • 1.1.1 Estimates & Forecast Timeline
  • 1.2 Research Methodology
  • 1.3 Information Procurement
    • 1.3.1 Purchased Database:
    • 1.3.2 Gvr's Internal Database
    • 1.3.3 Secondary Sources
    • 1.3.4 Primary Research:
    • 1.3.5 Details Of Primary Research
  • 1.4 Information Or Data Analysis
    • 1.4.1 Data Analysis Models
  • 1.5 Market Formulation & Validation
  • 1.6 Model Details
    • 1.6.1 Patient Support Technology Market - Consensus-Based Estimates & Forecasting
      • 1.6.1.1 Commodity Flow Analysis
      • 1.6.1.2 Top-Down Market Estimation
      • 1.6.1.3 Country-Based Segment Share Calculation
      • 1.6.1.4 Multivariate Analysis
      • 1.6.1.5 Patient Support Technology Market: Cagr Calculation
  • 1.7 List Of Secondary Sources
  • 1.8 Objectives
    • 1.8.1 Objective 1:
    • 1.8.2 Objective 2:

Chapter 2 Executive Summary

  • 2.1 Market Snapshot
  • 2.2 Segment Snapshot
    • 2.2.1 Type Segment Snapshot
  • 2.3 Competitive Landscape Snapshot

Chapter 3 North America Patient Support Technology: Market Variables Trends & Scope

  • 3.1 Market Lineage Outlook
    • 3.1.1 Parent Market Outlook
  • 3.2 Market Dynamics
    • 3.2.1 Market Driver Analysis
      • 3.2.1.1 Rising Adoption Of Ai In Patient Support Programs (Psps)
        • 3.2.1.1.1 Key Success Stories Highlights Ai Impact On Psps:
        • 3.2.1.1.2 Case Study - Allazohealth's Ai-Powered Psp Enhances Medication Adherence
      • 3.2.1.2 Growing Strategic Initiatives By Organizations
    • 3.2.2 Market Restraint Analysis
      • 3.2.2.1 Lack Of Awareness And Education
      • 3.2.2.2 Data Privacy & Security Concerns
  • 3.3 Industry Analysis - Porter's
  • 3.4 Industry Analysis - Pest Analysis
  • 3.5 Case Study - Patient Support Technology
    • 3.5.1 Case Study 1 - Deloitte's Convergehealth Connects Regional Patient Support Program And Essential Supply Chain Cost Metrics
    • 3.5.2 Case Study 2 - S3 Connected Health Played A Pivotal Role In Designing, Developing, And Delivering The Mobile And Web-Based System For Merck's Digital Patient Support Program "Msdialog"
    • 3.5.3 Case Study 3 - Improving Medication Adherence With Connected Health
    • 3.5.4 Case Study 4 - Enhanced Patient Engagement Via Chatbots

Chapter 4 North America Patient Support Technology Market: Type Analysis

  • 4.1 Patient Support Technology Market: Type Analysis
  • 4.2 Patient Support Technology Market: Type Movement Analysis
  • 4.3 North America Patient Support Technology Market, By Type, 2018 - 2030 (USD Million)
  • 4.4 Standalone
    • 4.4.1 Standalone Market Estimates And Forecasts, 2018 - 2030 (USD Million)
  • 4.5 Integrated
    • 4.5.1 Integrated Market Estimates And Forecasts, 2018 - 2030 (USD Million)

Chapter 5 North America Patient Support Technology Market: Country Market Analysis, By Type, 2018 - 2030 (USD Million)

  • 5.1 Regional Market Snapshot
  • 5.2 North America
    • 5.2.1 North America Patient Support Technology Market Estimates And Forecasts, 2018 - 2030 (USD Million)
    • 5.2.2 Regulatory Framework
    • 5.2.3 U.S.
      • 5.2.3.1 U.S. Patient Support Technology Estimates And Forecasts, 2018 - 2030 (USD Million)
    • 5.2.4 Canada
      • 5.2.4.1 Canada Patient Support Technology Estimates And Forecasts, 2018 - 2030 (USD Million)
    • 5.2.5 Mexico
      • 5.2.5.1 Mexico Patient Support Technology Estimates And Forecasts, 2018 - 2030 (USD Million)

Chapter 6 North America Patient Support Technology Market - Competitive Analysis

  • 6.1 Market Participation Categorization
  • 6.2 Company Market Position/Share Analysis, 2024
  • 6.3 Company Profiles
    • 6.3.1. Deloitte
      • 6.3.1.1. Overview
      • 6.3.1.2. Financial Performance (Net Revenue/Sales/Ebitda/Gross Profit)
      • 6.3.1.3. Product Benchmarking
      • 6.3.1.4. Strategic Initiatives
    • 6.3.2. Accenture
      • 6.3.2.1. Overview
      • 6.3.2.2. Financial Performance (Net Revenue/Sales/Ebitda/Gross Profit)
      • 6.3.2.3. Product Benchmarking
      • 6.3.2.4. Strategic Initiatives
    • 6.3.3. Mckesson Corporation
      • 6.3.3.1. Overview
      • 6.3.3.2. Financial Performance (Net Revenue/Sales/Ebitda/Gross Profit)
      • 6.3.3.3. Product Benchmarking
      • 6.3.3.4. Strategic Initiatives
    • 6.3.4. Cardinal Health
      • 6.3.4.1. Overview
      • 6.3.4.2. Financial Performance (Net Revenue/Sales/Ebitda/Gross Profit)
      • 6.3.4.3. Product Benchmarking
      • 6.3.4.4. Strategic Initiatives
    • 6.4.5. Inizio Engage
      • 6.3.5.1. Overview
      • 6.3.5.2. Financial Performance (Net Revenue/Sales/Ebitda/Gross Profit)
      • 6.3.5.3. Product Benchmarking
      • 6.4.5.4. Strategic Initiatives
    • 6.3.6. Datariver S.R.L
      • 6.3.6.1. Overview
      • 6.3.6.2. Financial Performance (Net Revenue/Sales/Ebitda/Gross Profit)
      • 6.3.6.3. Product Benchmarking
      • 6.3.6.4. Strategic Initiatives
    • 6.3.7. Assistrx
      • 6.3.7.1. Overview
      • 6.3.7.2. Financial Performance (Net Revenue/Sales/Ebitda/Gross Profit)
      • 6.3.7.3. Product Benchmarking
      • 6.3.7.4. Strategic Initiatives
    • 6.3.8. Medisafe
      • 6.3.8.1. Overview
      • 6.3.8.2. Financial Performance (Net Revenue/Sales/Ebitda/Gross Profit)
      • 6.3.8.3. Product Benchmarking
      • 6.3.8.4. Strategic Initiatives
Product Code: GVR-4-68040-127-3

List of Tables

  • Table 1 List of abbreviation
  • Table 2 North America patient support technology market, by region, 2018 - 2030 (USD Million)
  • Table 3 North America patient support technology market, by type, 2018 - 2030 (USD Million)
  • Table 4 U.S. patient support technology market, by type, 2018 - 2030 (USD Million)
  • Table 5 Canada patient support technology market, by type, 2018 - 2030 (USD Million)
  • Table 6 Mexico patient support technology market, by type, 2018 - 2030 (USD Million)

List of Figures

  • Fig. 1 North America Patient Support Technology Market Segmentation
  • Fig. 2 Market Research Process
  • Fig. 3 Data Triangulation Techniques
  • Fig. 4 Primary Research Pattern
  • Fig. 5 Market Research Approaches
  • Fig. 6 Value-Chain-Based Sizing & Forecasting
  • Fig. 7 QFD Modeling For Market Share Assessment
  • Fig. 8 Market Formulation & Validation
  • Fig. 9 Patient Support Technology Market - Commodity Flow Analysis
  • Fig. 13 Global Patient Engagement Solutions Market Value, 2023 (USD Million)
  • Fig. 14 Market Trends & Outlook
  • Fig. 15 Benefits of AI In Patient Support Programs
  • Fig. 16 Insights around PSPs
  • Fig. 17 Significant Opportunities to Expand and Enhance Awareness Channels
  • Fig. 18 Porter's Five Forces Analysis
  • Fig. 19 PEST Analysis
  • Fig. 20 Patient Support Technology Market Type Outlook: Key Takeaways
  • Fig. 21 Patient Support Technology Market: Type Movement Analysis
  • Fig. 22 Standalone Market Estimates And Forecasts, 2018 - 2030 (USD Million)
  • Fig. 23 Integrated Market Estimates And Forecasts, 2018 - 2030 (USD Million)
  • Fig. 24 Regional Marketplace: Key Takeaways
  • Fig. 25 North America Patient Support Technology Market, 2018 - 2030 (USD Million)
  • Fig. 26 U.S. Patient Support Technology Market, 2018 - 2030 (USD Million)
  • Fig. 27 Canada Patient Support Technology Market, 2018 - 2030 (USD Million)
  • Fig. 28 Mexico Patient Support Technology Market, 2018 - 2030 (USD Million)
  • Fig. 29 Market Participant Categorization
  • Fig. 30 Company Market Position Analysis
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