PUBLISHER: Grand View Research | PRODUCT CODE: 1530530
PUBLISHER: Grand View Research | PRODUCT CODE: 1530530
Customer Identity And Access Management Market Size, Share & Trends Analysis Report By Component, By Deployment, By Authentication Method, By Industry Vertical, By Region, And Segment Forecasts, 2024 - 2030
Market Size & Trends
The global customer identity and access management market size was estimated at USD 8.12 billion in 2023 and is projected to grow at a CAGR of 17.4% from 2024 to 2030. This surge in demand can be attributed to the rising awareness of data protection laws, the growing digitalization of businesses, and the necessity for enhanced user experiences.
Security solutions are pivotal in managing and securing customer identities, providing businesses with the tools to streamline registration processes, authenticate users, and manage profiles while maintaining compliance with privacy regulations. As online transactions and digital interactions continue to rise, the importance of implementing robust solutions becomes ever more critical. Moreover, the advent of technologies such as artificial intelligence and machine learning is introducing advanced functionalities in solutions, Component more personalized and secure user experiences.
The market is fueled by the growing need to secure customer access to services and data amidst rising data protection awareness and digital business transformations. This burgeoning demand underscores the crucial role of solutions in managing and safeguarding customer identities. These solutions are essential for streamlining registration, authenticating users, and managing profiles while adhering to privacy laws. The increasing trend of online transactions and digital interactions elevates the importance of deploying robust systems. In addition, the integration of cutting-edge technologies such as artificial intelligence and machine learning is enhancing functionalities, enabling more personalized and secure customer experiences. This growth trajectory is set to continue as industries across the board begin to appreciate the significant value it brings in building customer trust and loyalty, along with ensuring stringent data security.
Strategic partnerships enhance its capabilities and reach. These collaborations between customer identity and access management (CIAM) providers and technology firms are driven by the need to offer more comprehensive and advanced solutions that cater to the escalating demands for secure and seamless customer experiences. By joining forces, companies can leverage each other's strengths, such as integrating artificial intelligence and machine learning for improved personalization and security. Such partnerships are crucial for staying competitive, expanding market presence, and meeting the diverse needs of businesses across various industries, ultimately fostering stronger customer trust and loyalty.
Global Customer Identity And Access Management Market Report Segmentation
This report forecasts revenue growth at global, regional, and country levels and provides an analysis of the latest industry trends in each of the sub-segments from 2018 to 2030. For this study, Grand View Research has segmented the global customer identity and access management (CIAM) market report based on component, deployment, authentication method, industry vertical, and region:
- Component Outlook (Revenue, USD Million, 2018 - 2030)
- Solution
Identity Governance
Identity Analytics
Identity Administration and Authentication
Identity Proofing Services
- Services
Professional Services
Managed Services
- Deployment Outlook (Revenue, USD Million, 2018 - 2030)
- On-premises
- Cloud
- Authentication Method Outlook (Revenue, USD Million, 2018 - 2030)
- Single Sign-On (SSO)
- Password less Authentication
- Others
- Industry Vertical Outlook (Revenue, USD Million, 2018 - 2030)
- BFSI
- Hospitality & Travel
- Healthcare
- Retail & E-Commerce
- Education
- Government & Public Sector
- Others
- Regional Outlook (Revenue, USD Million, 2018 - 2030)
- North America
U.S.
Canada
Mexico
- Europe
Germany
UK
France
- Asia Pacific
China
Japan
India
South Korea
Australia
- Latin America
Brazil
- Middle East and Africa (MEA)
UAE
Saudi Arabia
South Africa
Table of Contents
Chapter 1. Methodology and Scope
- 1.1. Market Segmentation & Scope
- 1.2. Market Definitions
- 1.3. Information Procurement
- 1.3.1. Information analysis
- 1.3.2. Market formulation & data visualization
- 1.3.3. Data validation & publishing
- 1.4. 1.4 Research Scope and Assumptions
- 1.4.1. List of Data Sources
Chapter 2. Executive Summary
- 2.1. Customer Identity and Access Management (CIAM) Market Snapshot
- 2.2. Customer Identity and Access Management (CIAM) Market - Segment Snapshot
- 2.3. Customer Identity and Access Management (CIAM) Market - Competitive Landscape Snapshot
Chapter 3. Customer Identity and Access Management (CIAM) Platform Market - Industry Outlook
- 3.1. Market Lineage Outlook
- 3.2. Industry Value Chain Analysis
- 3.3. Market Dynamics
- 3.3.1. Market Driver Analysis
- 3.3.2. Market Restraint Analysis
- 3.3.3. Industry Challenges
- 3.3.4. Industry Opportunities
- 3.4. Industry Analysis Tools
- 3.4.1. Porter's analysis
- 3.4.2. Macroeconomic analysis
- 3.5. Customer Identity and Access Management (CIAM) Market Technology Trends
Chapter 4. Customer Identity and Access Management (CIAM) Market: Component Estimates & Trend Analysis
- 4.1. Component Movement Analysis & Market Share, 2023 & 2030
- 4.2. Customer Identity and Access Management (CIAM) Market Estimates & Forecast By Component (USD Million)
- 4.2.1. Solution
- 4.2.1.1. Identity Governance
- 4.2.1.2. Identity Analytics
- 4.2.1.3. Identity Administration and Authentication
- 4.2.1.4. Identity Proofing Services
- 4.2.2. Services
- 4.2.2.1. Professional Services
- 4.2.2.2. Managed Services
- 4.2.1. Solution
Chapter 5. Customer Identity and Access Management (CIAM) Market: Deployment Estimates & Trend Analysis
- 5.1. Deployment Movement Analysis & Market Share, 2023 & 2030
- 5.2. Customer Identity and Access Management (CIAM) Market Estimates & Forecast By Deployment (USD Million)
- 5.2.1. On-Premises
- 5.2.2. Cloud
Chapter 6. Customer Identity and Access Management (CIAM) Market: Authentication Method Estimates & Trend Analysis
- 6.1. Authentication Method Movement Analysis & Market Share, 2023 & 2030
- 6.2. Customer Identity and Access Management (CIAM) Market Estimates & Forecast By Authentication Method (USD Million)
- 6.2.1. Single Sign-On (SSO)
- 6.2.2. Password less Authentication
- 6.2.3. Others
Chapter 7. Customer Identity and Access Management (CIAM) Market: Industry Vertical Estimates & Trend Analysis
- 7.1. Industry Vertical Movement Analysis & Market Share, 2023 & 2030
- 7.2. Customer Identity and Access Management (CIAM) Market Estimates & Forecast, By Industry Vertical (USD Million)
- 7.2.1. BFSI
- 7.2.2. Hospitality & Travel
- 7.2.3. Healthcare
- 7.2.4. Retail & E-Commerce
- 7.2.5. Education
- 7.2.6. Government & Public Sector
- 7.2.7. Others
Chapter 8. Regional Estimates & Trend Analysis
- 8.1. Customer Identity and Access Management (CIAM) Market by Region, 2023 & 2030
- 8.2. North America
- 8.2.1. North America Customer Identity and Access Management (CIAM) Market Estimates & Forecasts, 2018 - 2030 (USD Million)
- 8.2.2. U.S.
- 8.2.3. Canada
- 8.2.4. Mexico
- 8.3. Europe
- 8.3.1. Europe Customer Identity and Access Management (CIAM) Market Estimates & Forecasts, 2018 - 2030 (USD Million)
- 8.3.2. UK
- 8.3.3. Germany
- 8.3.4. France
- 8.4. Asia Pacific
- 8.4.1. Asia Pacific Customer Identity and Access Management (CIAM) Market Estimates & Forecasts, 2018 - 2030 (USD Million)
- 8.4.2. China
- 8.4.3. Japan
- 8.4.4. India
- 8.4.5. South Korea
- 8.4.6. Australia
- 8.5. Latin America
- 8.5.1. Latin America Customer Identity and Access Management (CIAM) Market Estimates & Forecasts, 2018 - 2030 (USD Million)
- 8.5.2. Brazil
- 8.6. Middle East & Africa (MEA)
- 8.6.1. MEA Customer Identity and Access Management (CIAM) Market Estimates & Forecasts, 2018 - 2030 (USD Million)
- 8.6.2. UAE
- 8.6.3. Saudi Arabia
- 8.6.4. South Africa
Chapter 9. Customer Identity and Access Management (CIAM) Market - Competitive Landscape
- 9.1. Recent Developments & Impact Analysis, By Key Market Participants
- 9.2. Company Categorization
- 9.3. Participant's Overview
- 9.4. Financial Performance
- 9.5. Product Benchmarking
- 9.6. Company Market Positioning Analysis
- 9.7. Company Heat Map Analysis
- 9.8. Strategy Mapping
- 9.8.1. Expansion/Divestiture
- 9.8.2. Collaborations/Partnerships
- 9.8.3. New Product Launches
- 9.8.4. Contract
- 9.9. Company Profiles
- 9.9.1. IBM
- 9.9.1.1. Participant's Overview
- 9.9.1.2. Financial Performance
- 9.9.1.3. Product Benchmarking
- 9.9.1.4. Recent Developments
- 9.9.2. Microsoft
- 9.9.2.1. Participant's Overview
- 9.9.2.2. Financial Performance
- 9.9.2.3. Product Benchmarking
- 9.9.2.4. Recent Developments
- 9.9.3. Salesforce
- 9.9.3.1. Participant's Overview
- 9.9.3.2. Financial Performance
- 9.9.3.3. Product Benchmarking
- 9.9.3.4. Recent Developments
- 9.9.4. SAP
- 9.9.4.1. Participant's Overview
- 9.9.4.2. Financial Performance
- 9.9.4.3. Product Benchmarking
- 9.9.4.4. Recent Developments
- 9.9.5. Broadcom
- 9.9.5.1. Participant's Overview
- 9.9.5.2. Financial Performance
- 9.9.5.3. Product Benchmarking
- 9.9.5.4. Recent Developments
- 9.9.6. Okta
- 9.9.6.1. Participant's Overview
- 9.9.6.2. Financial Performance
- 9.9.6.3. Product Benchmarking
- 9.9.6.4. Recent Developments
- 9.9.7. Akamai Technologies
- 9.9.7.1. Participant's Overview
- 9.9.7.2. Financial Performance
- 9.9.7.3. Product Benchmarking
- 9.9.7.4. Recent Developments
- 9.9.8. Ping Identity
- 9.9.8.1. Participant's Overview
- 9.9.8.2. Financial Performance
- 9.9.8.3. Product Benchmarking
- 9.9.8.4. Recent Developments
- 9.9.9. ForgeRock
- 9.9.9.1. Participant's Overview
- 9.9.9.2. Financial Performance
- 9.9.9.3. Product Benchmarking
- 9.9.9.4. Recent Developments
- 9.9.10. LoginRadius
- 9.9.10.1. Participant's Overview
- 9.9.10.2. Financial Performance
- 9.9.10.3. Product Benchmarking
- 9.9.10.4. Recent Developments
- 9.9.11. HID Global
- 9.9.11.1. Participant's Overview
- 9.9.11.2. Financial Performance
- 9.9.11.3. Product Benchmarking
- 9.9.11.4. Recent Developments
- 9.9.1. IBM
List of Tables
- Table 1 Customer Identity and Access Management (CIAM) Market - Key Market Driver Impact
- Table 2 Customer Identity and Access Management (CIAM) Market - Key Market Restraint Impact
- Table 3 Customer Identity and Access Management (CIAM) Market - Key Market Opportunities Impact
- Table 4 Customer Identity and Access Management (CIAM) Market - Key Market Challenges Impact
- Table 5 Customer Identity and Access Management (CIAM) Market Revenue Estimates and Forecast by Component, 2018 - 2030 (USD Million)
- Table 6 Customer Identity and Access Management (CIAM) Market Revenue Estimates and Forecast, by Deployment, 2018 - 2030 (USD Million)
- Table 7 Customer Identity and Access Management (CIAM) Market Revenue Estimates and Forecast by Authentication Method, 2018 - 2030 (USD Million)
- Table 8 Customer Identity and Access Management (CIAM) Market Revenue Estimates and Forecast, by Industry Vertical, 2018 - 2030 (USD Million)
- Table 9 Recent Development & Impact Analysis by Key Market Participants
- Table 10 Company Heat Map Analysis
- Table 11 Key Companies Launching New Products
- Table 12 Key Companies Pursuing Expansions
- Table 13 Key Companies Pursuing Mergers & Acquisitions
- Table 14 Key Companies Striking Collaborations
List of Figures
- Fig. 1 Customer Identity and Access Management (CIAM) Market Segmentation
- Fig. 2 Information Procurement
- Fig. 3 Data Analysis Models
- Fig. 4 Market Formulation and Validation
- Fig. 5 Data Validating & Publishing
- Fig. 6 Market Snapshot
- Fig. 7 Segment Snapshot (1/2)
- Fig. 8 Segment Snapshot (2/2)
- Fig. 9 Competitive Landscape Snapshot
- Fig. 10 Customer Identity and Access Management (CIAM) Market Value, 2023 - 2030 (USD Million)
- Fig. 11 Customer Identity and Access Management (CIAM) Market: Industry Value Chain Analysis
- Fig. 12 Customer Identity and Access Management (CIAM) Market: Market Dynamics
- Fig. 13 Customer Identity and Access Management (CIAM) Market: PORTER's Analysis
- Fig. 14 Customer Identity and Access Management (CIAM) Market: PESTEL Analysis
- Fig. 15 Customer Identity and Access Management (CIAM) Market, by Component: Key Takeaway
- Fig. 16 Customer Identity and Access Management (CIAM) Market, by Component: Market Share, 2023 & 2030
- Fig. 17 Solution Market Estimates & Forecasts, 2018 - 2030 (Revenue, USD Million)
- Fig. 18 Services Market Estimates & Forecasts, 2018 - 2030 (Revenue, USD Million)
- Fig. 19 Customer Identity and Access Management (CIAM) Market, by Deployment: Key Takeaway
- Fig. 20 Customer Identity and Access Management (CIAM) Market, by Deployment: Market Share, 2023 & 2030
- Fig. 21 On-Premises Market Estimates & Forecasts, 2018 - 2030 (Revenue, USD Million)
- Fig. 22 Cloud Market Estimates & Forecasts, 2018 - 2030 (Revenue, USD Million)
- Fig. 23 Customer Identity and Access Management (CIAM) Market, by Authentication Method: Key Takeaway
- Fig. 24 Customer Identity and Access Management (CIAM) Market, by Authentication Method: Market Share, 2023 & 2030
- Fig. 25 Single Sign-On (SSO) Market Estimates & Forecasts, 2018 - 2030 (Revenue, USD Million)
- Fig. 26 Password less Authentication Market Estimates & Forecasts, 2018 - 2030 (Revenue, USD Million)
- Fig. 27 Others Market Estimates & Forecasts, 2018 - 2030 (Revenue, USD Million)
- Fig. 28 Customer Identity and Access Management (CIAM) Market, by Industry Vertical: Key Takeaway
- Fig. 29 Customer Identity and Access Management (CIAM) Market, by Industry Vertical: Market Share, 2023 & 2030
- Fig. 30 BFSI Market Estimates & Forecasts, 2018 - 2030 (Revenue, USD Million)
- Fig. 31 Hospitality & Travel Market Estimates & Forecasts, 2018 - 2030 (Revenue, USD Million)
- Fig. 32 Healthcare Market Estimates & Forecasts, 2018 - 2030 (Revenue, USD Million)
- Fig. 33 Retail & E-Commerce Market Estimates & Forecasts, 2018 - 2030 (Revenue, USD Million)
- Fig. 34 Education Market Estimates & Forecasts, 2018 - 2030 (Revenue, USD Million)
- Fig. 35 Government & Public Sector Market Estimates & Forecasts, 2018 - 2030 (Revenue, USD Million)
- Fig. 36 Others Market Estimates & Forecasts, 2018 - 2030 (Revenue, USD Million)
- Fig. 37 Regional Marketplace: Key Takeaway
- Fig. 38 North America Customer Identity and Access Management (CIAM) Market Estimates & Forecasts, 2018 - 2030 (Revenue, USD Million)
- Fig. 39 U.S. Customer Identity and Access Management (CIAM) Market Estimates & Forecasts, 2018 - 2030 (Revenue, USD Million)
- Fig. 40 Canada Customer Identity and Access Management (CIAM) Market Estimates & Forecasts, 2018 - 2030 (Revenue, USD Million)
- Fig. 41 Mexico Customer Identity and Access Management (CIAM) Market Estimates & Forecasts, 2018 - 2030 (Revenue, USD Million)
- Fig. 42 Europe Customer Identity and Access Management (CIAM) Market Estimates & Forecasts, 2018 - 2030 (Revenue, USD Million)
- Fig. 43 Germany Customer Identity and Access Management (CIAM) Market Estimates & Forecasts, 2018 - 2030 (Revenue, USD Million)
- Fig. 44 UK Customer Identity and Access Management (CIAM) Market Estimates & Forecasts, 2018 - 2030 (Revenue, USD Million)
- Fig. 45 France Customer Identity and Access Management (CIAM) Market Estimates & Forecasts, 2018 - 2030 (Revenue, USD Million)
- Fig. 46 Asia Pacific Customer Identity and Access Management (CIAM) Market Estimates & Forecasts, 2018 - 2030 (Revenue, USD Million)
- Fig. 47 China Customer Identity and Access Management (CIAM) Market Estimates & Forecasts, 2018 - 2030 (Revenue, USD Million)
- Fig. 48 Japan Customer Identity and Access Management (CIAM) Market Estimates & Forecasts, 2018 - 2030 (Revenue, USD Million)
- Fig. 49 India Customer Identity and Access Management (CIAM) Market Estimates & Forecasts, 2018 - 2030 (Revenue, USD Million)
- Fig. 50 South Korea Customer Identity and Access Management (CIAM) Market Estimates & Forecasts, 2018 - 2030 (Revenue, USD Million)
- Fig. 51 Australia Customer Identity and Access Management (CIAM) Market Estimates & Forecasts, 2018 - 2030 (Revenue, USD Million)
- Fig. 52 Latin America Customer Identity and Access Management (CIAM) Market Estimates & Forecasts, 2018 - 2030 (Revenue, USD Million)
- Fig. 53 Brazil Customer Identity and Access Management (CIAM) Market Estimates & Forecasts, 2018 - 2030 (Revenue, USD Million)
- Fig. 54 Middle East and Africa Customer Identity and Access Management (CIAM) Market Estimates & Forecasts, 2018 - 2030 (Revenue, USD Million)
- Fig. 55 UAE Customer Identity and Access Management (CIAM) Market Estimates & Forecasts, 2018 - 2030 (Revenue, USD Million)
- Fig. 56 Saudi Arabia Customer Identity and Access Management (CIAM) Market Estimates & Forecasts, 2018 - 2030 (Revenue, USD Million)
- Fig. 57 South Africa Customer Identity and Access Management (CIAM) Market Estimates & Forecasts, 2018 - 2030 (Revenue, USD Million)
- Fig. 58 Key Company Categorization
- Fig. 59 Company Market Positioning
- Fig. 60 Strategic Framework
