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PUBLISHER: Grand View Research | PRODUCT CODE: 1404849
PUBLISHER: Grand View Research | PRODUCT CODE: 1404849
Digital Business Support System Market Size, Share & Trends Analysis Report By Offering (Solutions, Services), By Vertical (IT And ITES, BFSI, Retail & E-commerce, Telecom, Manufacturing), By Region, And Segment Forecasts, 2023 - 2030
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PAGES: 100 Pages
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Digital Business Support System Market Growth & Trends:
The global digital business support system market size is expected to reach USD 18.80 billion by 2030, registering a CAGR of 16.3%, according to a new report by Grand View Research, Inc. The deployment of 5G technology is expected to significantly propel the growth of digital business support system (BSS), as 5G's high bandwidth, low latency, and support for IoT necessitate advanced BSS solutions to manage complex billing, provisioning, and customer management requirements. The increasing adoption of cloud-native solutions as telecom operators and digital service providers transition from traditional on-premise systems to more adaptable and scalable cloud-based BSS solutions is also driving the growth of the market. Automation and AI are becoming integral components of BSS systems, facilitating tasks like fraud detection, customer service through chatbots, predictive analytics, and network optimization. These automation capabilities not only reduce operational costs but also enhance efficiency.
The integration of Operational Support Systems (OSS) and BSS is a fundamental aspect of digital BSS, aligning with the growing emphasis on customer-centricity. OSS handles network management, including inventory, performance, and fault management, while BSS manages the business aspects, such as customer relationships, orders, billing, and revenue. In digital BSS, the integration of OSS and BSS provides a unified view of both the customer and the network. This integration empowers telecom operators to enhance network management by automating tasks like service provisioning and optimization, leading to improved network performance and cost reduction. It enables real-time insights into customer usage and network performance, facilitating proactive issue resolution.
IoT-enabled BSS systems are poised to adapt to the monetization model of IoT, encompassing the management of vast numbers of IoT devices, billing for IoT services, and ensuring robust data protection. As the IoT landscape expands, BSS companies are forging strategic alliances and ecosystems to expand their reach and serve a broader customer base within the telecom sector. Billing IoT services necessitate flexibility to handle various billing models, including usage-based, subscription-based, and event-based billing, while also managing invoicing for large IoT device volumes. Data protection is important, requiring advanced encryption methods, meticulous user permission management, and robust data access auditing to safeguard IoT data from unauthorized access and potential breaches.
Digital Business Support System Market Report Highlights:
- Based on offering, the solutions segment led the market in 2022, accounting for a 64% share of the global revenue. This is due to the growing demand for digital BSS solutions from enterprises across various industries to streamline their business operations, enhance customer experience, and support digital transformation initiatives
- Based on vertical, the BFSI segment led the market in 2022, accounting for over 23% of global revenue due to the growing adoption of digital technology, evolving customer needs, and operational efficiencies
- North America dominated the market in 2022, accounting for over 38% share of the global revenue due to the high adoption of digital technologies in the region. The U.S. and Canada focus on technology innovation and the development of digital business support systems. These countries have major technology companies which are investing in the development of new digital BSS solutions
Product Code: GVR-4-68040-149-7
Table of Contents
Chapter 1. Methodology and Scope
- 1.1. Research Methodology
- 1.2. Research Scope And Assumptions
- 1.3. Information Procurement
- 1.3.1. Purchased Database
- 1.3.2. GVR's Internal Database
- 1.3.3. Secondary Sources & Third-party Perspectives
- 1.3.4. Primary Research
- 1.4. Information Analysis
- 1.4.1. Data Analysis Models
- 1.5. Market Formulation & Data Visualization
- 1.6. Data Validation & Publishing
Chapter 2. Executive Summary
- 2.1. Market Outlook
- 2.2. Segmental Outlook
- 2.3. Competitive Insights
Chapter 3. Market Variables, Trends, And Scope
- 3.1. Market Lineage
- 3.2. Industry Value Chain Analysis
- 3.3. Digital Business Support System Market - Market Dynamics
- 3.3.1. Market Driver Analysis
- 3.3.1.1. Emergence Of Cutting-edge BSS Solutions And Commercial Models
- 3.3.1.2. Growing Online Transactions And Use Of Multiple Mobile Devices
- 3.3.2. Market Restraint Analysis
- 3.3.2.1. High Cost And Time-consuming Implementation Of Digital BSS Solutions
- 3.3.3. Industry Challenges
- 3.3.1. Market Driver Analysis
- 3.4. Business Environmental Tools Analysis: Digital Business Support System Market
- 3.4.1. Porter's Five Forces Analysis
- 3.4.1.1. Bargaining Power Of Suppliers
- 3.4.1.2. Bargaining Power Of Buyers
- 3.4.1.3. Threat Of Substitution
- 3.4.1.4. Threat Of New Entrants
- 3.4.1.5. Competitive Rivalry
- 3.4.2. Pestle Analysis
- 3.4.2.1. Political Landscape
- 3.4.2.2. Economic Landscape
- 3.4.2.3. Social Landscape
- 3.4.2.4. Technology Landscape
- 3.4.2.5. Environmental Landscape
- 3.4.2.6. Legal Landscape
- 3.4.1. Porter's Five Forces Analysis
- 3.5. Economic Mega Trend Analysis
Chapter 4. Digital Business Support System Market: Offering Estimates & Trend Analysis
- 4.1. Digital Business Support System Market, By Offering: Key Takeaways
- 4.2. Digital Business Support System Market: Offering Movement Analysis, 2022 & 2030
- 4.3. Solutions
- 4.3.1. Market Estimates And Forecasts, 2017 - 2030 (USD Million)
- 4.4. Services
- 4.4.1. Market Estimates And Forecasts, 2017 - 2030 (USD Million)
Chapter 5. Digital Business Support System Market: Vertical Estimates & Trend Analysis
- 5.1. Digital Business Support System Market, By Vertical: Key Takeaways
- 5.2. Digital Business Support System Market: Vertical Movement Analysis, 2022 & 2030
- 5.3. It & Ites
- 5.3.1. Market Estimates And Forecasts, 2017 - 2030 (USD Million)
- 5.4. BFSI
- 5.4.1. Market Estimates And Forecasts, 2017 - 2030 (USD Million)
- 5.5. Retail & E-commerce
- 5.5.1. Market Estimates And Forecasts, 2017 - 2030 (USD Million)
- 5.6. Telecom
- 5.6.1. Market Estimates And Forecasts, 2017 - 2030 (USD Million)
- 5.7. Manufacturing
- 5.7.1. Market Estimates And Forecasts, 2017 - 2030 (USD Million)
- 5.8. Media & Entertainment
- 5.8.1. Market Estimates And Forecasts, 2017 - 2030 (USD Million)
- 5.9. Others
- 5.9.1. Market Estimates And Forecasts, 2017 - 2030 (USD Million)
Chapter 6. Digital Business Support System (BSS) Market: Regional Estimates & Trend Analysis
- 6.1. Digital Business Support System (BSS) Market: Regional Movement Analysis, 2022 & 2030
- 6.2. North America
- 6.2.1. Market Estimates And Forecasts, 2017 - 2030 (USD Million)
- 6.2.2. U.S.
- 6.2.2.1. Market Estimates And Forecasts, 2017 - 2030 (USD Million)
- 6.2.3. Canada
- 6.2.3.1. Market Estimates And Forecasts, 2017 - 2030 (USD Million)
- 6.3. Europe
- 6.3.1. Market Estimates And Forecasts, 2017 - 2030 (USD Million)
- 6.3.2. Germany
- 6.3.2.1. Market Estimates And Forecasts, 2017 - 2030 (USD Million)
- 6.3.3. France
- 6.3.3.1. Market Estimates And Forecasts, 2017 - 2030 (USD Million)
- 6.3.4. U.K.
- 6.3.4.1. Market Estimates And Forecasts, 2017 - 2030 (USD Million)
- 6.4. Asia Pacific
- 6.4.1. Market Estimates And Forecasts, 2017 - 2030 (USD Million)
- 6.4.2. China
- 6.4.2.1. Market Estimates And Forecasts, 2017 - 2030 (USD Million)
- 6.4.3. Japan
- 6.4.3.1. Market Estimates And Forecasts, 2017 - 2030 (USD Million)
- 6.4.4. India
- 6.4.4.1. Market Estimates And Forecasts, 2017 - 2030 (USD Million)
- 6.4.5. South Korea
- 6.4.5.1. Market Estimates And Forecasts, 2017 - 2030 (USD Million)
- 6.4.6. Australia
- 6.4.6.1. Market Estimates And Forecasts, 2017 - 2030 (USD Million)
- 6.5. Latin America
- 6.5.1. Market Estimates And Forecasts, 2017 - 2030 (USD Million)
- 6.5.2. Brazil
- 6.5.2.1. Market Estimates And Forecasts, 2017 - 2030 (USD Million)
- 6.5.3. Mexico
- 6.5.3.1. Market Estimates And Forecasts, 2017 - 2030 (USD Million)
- 6.6. Middle East & Africa
- 6.6.1. Market Estimates And Forecasts, 2017 - 2030 (USD Million)
- 6.6.2. KSA
- 6.6.2.1. Market Estimates And Forecasts, 2017 - 2030 (USD Million)
- 6.6.3. UAE
- 6.6.3.1. Market Estimates And Forecasts, 2017 - 2030 (USD Million)
- 6.6.4. South Africa
- 6.6.4.1. Market Estimates And Forecasts, 2017 - 2030 (USD Million)
Chapter 7. Competitive Landscape
- 7.1. Company Categorization
- 7.2. Company Market Positioning
- 7.3. Company Heat Map Analysis
- 7.4. Strategy Mapping
- 7.4.1. Expansion
- 7.4.2. Mergers & Acquisition
- 7.4.3. Partnerships & Collaborations
- 7.4.4. New Product Launches
- 7.4.5. Research & Development
- 7.5. Company Profiles/listing
- 7.5.1. ACCENTURE
- 7.5.1.1. Overview
- 7.5.1.2. Financial Performance
- 7.5.1.3. Product Benchmarking
- 7.5.2. AMDOCS
- 7.5.2.1. Overview
- 7.5.2.2. Financial Performance
- 7.5.2.3. Product Benchmarking
- 7.5.3. HUAWEI TECHNOLOGIES CO. LTD
- 7.5.3.1. Overview
- 7.5.3.2. Financial Performance
- 7.5.3.3. Product Benchmarking
- 7.5.4. TELEFONAKTIEBOLAGET LM ERICSSON
- 7.5.4.1. Overview
- 7.5.4.2. Financial Performance
- 7.5.4.3. Product Benchmarking
- 7.5.5. CSG SYSTEMS INTERNATIONAL, INC.
- 7.5.5.1. Overview
- 7.5.5.2. Financial Performance
- 7.5.5.3. Product Benchmarking
- 7.5.6. NOKIA
- 7.5.6.1. Overview
- 7.5.6.2. Financial Performance
- 7.5.6.3. Product Benchmarking
- 7.5.7. IBM CORPORATION
- 7.5.7.1. Overview
- 7.5.7.2. Financial Performance
- 7.5.7.3. Product Benchmarking
- 7.5.8. ZTE CORPORATION
- 7.5.8.1. Overview
- 7.5.8.2. Financial Performance
- 7.5.8.3. Product Benchmarking
- 7.5.9. OPTIVA, INC.
- 7.5.9.1. Overview
- 7.5.9.2. Financial Performance
- 7.5.9.3. Product Benchmarking
- 7.5.10. HANSEN TECHNOLOGIES
- 7.5.10.1. Overview
- 7.5.10.2. Financial Performance
- 7.5.10.3. Product Benchmarking
- 7.5.1. ACCENTURE
Product Code: GVR-4-68040-149-7
List of Tables
- Table 1 Digital Business Support System (BSS)- industry snapshot & key buying criteria, 2017 - 2030
- Table 2 Global Digital Business Support System (BSS) market, 2017 - 2030 (USD Million)
- Table 3 Global Digital Business Support System (BSS) market estimates and forecast by offering, 2017 - 2030 (USD Million)
- Table 4 Global Digital Business Support System (BSS) market estimates and forecast by vertical, 2017 - 2030 (USD Million)
- Table 5 Global Digital Business Support System (BSS) market estimates and forecasts by region, 2017 - 2030 (USD Million)
- Table 6 Global Digital Business Support System (BSS) market estimates and forecast by solutions, from 2017 - 2030 (USD Million)
- Table 7 Digital Business Support System (BSS) market estimates and forecast by services, 2017 - 2030 (USD Million)
- Table 8 Global Digital Business Support System (BSS) market estimates and forecast by order management, 2017 - 2030 (USD Million)
- Table 9 Global Digital Business Support System (BSS) market estimates and forecast by product management, from 2017 - 2030 (USD Million)
- Table 10 Digital Business Support System (BSS) market estimates and forecast by customer management, 2017 - 2030 (USD Million)
- Table 11 Digital Business Support System (BSS) market estimates and forecast by revenue & billing management, 2017 - 2030 (USD Million)
- Table 12 Digital Business Support System (BSS) market estimates and forecast by others, 2017 - 2030 (USD Million)
- Table 13 Digital Business Support System (BSS) market estimates and forecast, by professional services, 2017 - 2030 (USD Million)
- Table 14 Digital Business Support System (BSS) market estimates and forecast, by managed services, 2017 - 2030 (USD Million)
- Table 15 Digital Business Support System (BSS) market estimates and forecast, by IT & ITES, 2017 - 2030 (USD Million)
- Table 16 Digital Business Support System (BSS) market estimates and forecast, by BFSI, 2017 - 2030 (USD Million)
- Table 17 Digital Business Support System (BSS) market estimates and forecast by Retail & E-commerce, 2017 - 2030 (USD Million)
- Table 18 Digital Business Support System (BSS) market estimates and forecast by Telecom, 2017 - 2030 (USD Million)
- Table 19 Digital Business Support System (BSS) market estimates and forecast by Manufacturing, 2017 - 2030 (USD Million)
- Table 20 Digital Business Support System (BSS) market estimates and forecast by Media & Entertainment, 2017 - 2030 (USD Million)
- Table 21 Digital Business Support System (BSS) market estimates and forecast by Others, 2017 - 2030 (USD Million)
- Table 22 North America Digital Business Support System (BSS) Market Estimates And Forecast, 2017 - 2030 (USD Million)
- Table 23 North America Digital Business Support System (BSS) market estimates and forecast, by offering, 2017 - 2030 (USD Million)
- Table 24 North America Digital Business Support System (BSS) market estimates and forecast, by vertical, 2017 - 2030 (USD Million)
- Table 25 U.S. Digital Business Support System (BSS) Market Estimates And Forecast, 2017 - 2030 (USD Million)
- Table 26 U.S. Digital Business Support System (BSS) market estimates and forecast, by offering, 2017 - 2030 (USD Million)
- Table 27 U.S. Digital Business Support System (BSS) market estimates and forecast, by vertical, 2017 - 2030 (USD Million)
- Table 28 Canada Digital Business Support System (BSS) Market Estimates And Forecast, 2017 - 2030 (USD Million)
- Table 29 Canada Digital Business Support System (BSS) market estimates and forecast, by offering, 2017 - 2030 (USD Million)
- Table 30 Canada Digital Business Support System (BSS) market estimates and forecast, by vertical, 2017 - 2030 (USD Million)
- Table 31 Europe Digital Business Support System (BSS) Market Estimates And Forecast, 2017 - 2030 (USD Million)
- Table 32 Europe Digital Business Support System (BSS) market estimates and forecast, by offering, 2017 - 2030 (USD Million)
- Table 33 Europe Digital Business Support System (BSS) market estimates and forecast, by vertical, 2017 - 2030 (USD Million)
- Table 34 U.K. Digital Business Support System (BSS) Market Estimates And Forecast, 2017 - 2030 (USD Million)
- Table 35 U.K. Digital Business Support System (BSS) Market estimates and forecast, by offering, 2017 - 2030 (USD Million)
- Table 36 U.K. Digital Business Support System (BSS) market estimates and forecast, by vertical, 2017 - 2030 (USD Million)
- Table 37 Germany Digital Business Support System (BSS) Market Estimates And Forecast, 2017 - 2030 (USD Million)
- Table 38 Germany Digital Business Support System (BSS) market estimates and forecast, by offering, 2017 - 2030 (USD Million)
- Table 39 Germany Digital Business Support System (BSS) market estimates and forecast, by vertical, 2017 - 2030 (USD Million)
- Table 40 France Digital Business Support System (BSS) Market Estimates And Forecast, 2017 - 2030 (USD Million)
- Table 41 France Digital Business Support System (BSS) market estimates and forecast, by offering, 2017 - 2030 (USD Million)
- Table 42 France Digital Business Support System (BSS) market estimates and forecast, by vertical, 2017 - 2030 (USD Million)
- Table 43 Asia Pacific Digital Business Support System (BSS) Market Estimates And Forecast, 2017 - 2030 (USD Million)
- Table 44 Asia Pacific Digital Business Support System (BSS) market estimates and forecast, by offering, 2017 - 2030 (USD Million)
- Table 45 Asia Pacific Digital Business Support System (BSS) market estimates and forecast, by vertical, 2017 - 2030 (USD Million)
- Table 46 China Digital Business Support System (BSS) Market Estimates And Forecast, 2017 - 2030 (USD Million)
- Table 47 China Digital Business Support System (BSS) market estimates and forecast, by offering, 2017 - 2030 (USD Million)
- Table 48 China Digital Business Support System (BSS) market estimates and forecast, by vertical, 2017 - 2030 (USD Million)
- Table 49 Japan Digital Business Support System (BSS) Market Estimates And Forecast, 2017 - 2030 (USD Million)
- Table 50 Japan Digital Business Support System (BSS) market estimates and forecast, by offering, 2017 - 2030 (USD Million)
- Table 51 Japan Digital Business Support System (BSS) market estimates and forecast, by vertical, 2017 - 2030 (USD Million)
- Table 52 India Digital Business Support System (BSS) Market Estimates And Forecast, 2017 - 2030 (USD Million)
- Table 53 India Digital Business Support System (BSS) market estimates and forecast, by offering, 2017 - 2030 (USD Million)
- Table 54 India Digital Business Support System (BSS) market estimates and forecast, by vertical, 2017 - 2030 (USD Million)
- Table 55 South Korea Digital Business Support System (BSS) Market Estimates And Forecast, 2017 - 2030 (USD Million)
- Table 56 South Korea Digital Business Support System (BSS) market estimates and forecast, by offering, 2017 - 2030 (USD Million)
- Table 57 South Korea Digital Business Support System (BSS) market estimates and forecast, by vertical, 2017 - 2030 (USD Million)
- Table 58 South Korea Digital Business Support System (BSS) market estimates and forecast, by end-use industry, 2017 - 2030 (USD Million)
- Table 59 Australia Digital Business Support System (BSS) Market Estimates And Forecast, 2017 - 2030 (USD Million)
- Table 60 Australia Digital Business Support System (BSS) market estimates and forecast, by offering, 2017 - 2030 (USD Million)
- Table 61 Australia Digital Business Support System (BSS) market estimates and forecast, by vertical, 2017 - 2030 (USD Million)
- Table 62 Latin America Digital Business Support System (BSS) Market Estimates And Forecast, 2017 - 2030 (USD Million)
- Table 63 Latin America Digital Business Support System (BSS) market estimates and forecast, by offering, 2017 - 2030 (USD Million)
- Table 64 Latin America Digital Business Support System (BSS) market estimates and forecast, by vertical, 2017 - 2030 (USD Million)
- Table 65 Brazil Digital Business Support System (BSS) Market Estimates And Forecast, 2017 - 2030 (USD Million)
- Table 66 Brazil Digital Business Support System (BSS) market estimates and forecast, by offering, 2017 - 2030 (USD Million)
- Table 67 Brazil Digital Business Support System (BSS) market estimates and forecast, by vertical, 2017 - 2030 (USD Million)
- Table 68 Mexico Digital Business Support System (BSS) Market Estimates And Forecast, 2017 - 2030 (USD Million)
- Table 69 Mexico Digital Business Support System (BSS) market estimates and forecast, by offering, 2017 - 2030 (USD Million)
- Table 70 Mexico Digital Business Support System (BSS) market estimates and forecast, by vertical, 2017 - 2030 (USD Million)
- Table 71 Middle East & Africa Digital Business Support System (BSS) Market Estimates And Forecast, 2017 - 2030 (USD Million)
- Table 72 Middle East & Africa Digital Business Support System (BSS) market estimates and forecast, by offering, 2017 - 2030 (USD Million)
- Table 73 Middle East & Africa Digital Business Support System (BSS) market estimates and forecast, by vertical, 2017 - 2030 (USD Million)
- Table 74 KSA Digital Business Support System (BSS) Market Estimates And Forecast, 2017 - 2030 (USD Million)
- Table 75 KSA Digital Business Support System (BSS) market estimates and forecast, by offering, 2017 - 2030 (USD Million)
- Table 76 KSA Digital Business Support System (BSS) market estimates and forecast, by vertical, 2017 - 2030 (USD Million)
- Table 77 UAE Digital Business Support System (BSS) Market Estimates And Forecast, 2017 - 2030 (USD Million)
- Table 78 UAE Digital Business Support System (BSS) market estimates and forecast, by offering, 2017 - 2030 (USD Million)
- Table 79 UAE Digital Business Support System (BSS) market estimates and forecast, by vertical, 2017 - 2030 (USD Million)
- Table 80 South Africa Digital Business Support System (BSS) Market Estimates And Forecast, 2017 - 2030 (USD Million)
- Table 81 South Africa Digital Business Support System (BSS) market estimates and forecast, by offering, 2017 - 2030 (USD Million)
- Table 82 South Africa Digital Business Support System (BSS) market estimates and forecast, by vertical, 2017 - 2030 (USD Million)
List of Figures
- Fig. 1 Digital Business Support System (BSS) Market Snapshot
- Fig. 2 Digital Business Support System (BSS) Market Segmentation & Scope
- Fig. 3 Digital Business Support System (BSS) Market Penetration & Growth Prospect Mapping
- Fig. 4 Digital Business Support System (BSS) Market Value Chain Analysis
- Fig. 5 Digital Business Support System (BSS) Market Dynamics
- Fig. 6 Digital Business Support System (BSS) Market Porter's Analysis
- Fig. 7 Digital Business Support System (BSS) Market: Offering Movement Analysis
- Fig. 8 Digital Business Support System (BSS) Market: Vertical Movement Analysis
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