Cloud Telephony Service

PUBLISHED: August 17, 2023

PAGES: 269 Pages

DELIVERY TIME: 1-2 business days

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Description

What`s New for 2023?

»Special coverage on Russia-Ukraine war; global inflation; easing of "zero-Covid" policy in China and its `bumpy` reopening; supply chain disruptions, global trade tensions; and risk of recession.

»Global competitiveness and key competitor percentage market shares

» Market presence across multiple geographies - Strong/Active/Niche/Trivial

»Online interactive peer-to-peer collaborative bespoke updates

»Access to our digital archives and MarketGlass Research Platform

»Complimentary updates for one year

Looking Ahead to 2023

The global economy is at a critical crossroads with a number of interlocking challenges and crises running in parallel. The uncertainty around how Russia`s war on Ukraine will play out this year and the war`s role in creating global instability means that the trouble on the inflation front is not over yet. Food and fuel inflation will remain a persistent economic problem. Higher retail inflation will impact consumer confidence and spending. As governments combat inflation by raising interest rates, new job creation will slowdown and impact economic activity and growth. Lower capital expenditure is in the offing as companies go slow on investments, held back by inflation worries and weaker demand. With slower growth and high inflation, developed markets seem primed to enter into a recession. Fears of new COVID outbreaks and China's already uncertain post-pandemic path poses a real risk of the world experiencing more acute supply chain pain and manufacturing disruptions this year. Volatile financial markets, growing trade tensions, stricter regulatory environment and pressure to mainstream climate change into economic decisions will compound the complexity of challenges faced. Year 2023 is expected to be tough year for most markets, investors and consumers. Nevertheless, there is always opportunity for businesses and their leaders who can chart a path forward with resilience and adaptability.

Global Cloud Telephony Service Market to Reach $65.3 Billion by 2030

In the changed post COVID-19 business landscape, the global market for Cloud Telephony Service estimated at US$18.7 Billion in the year 2022, is projected to reach a revised size of US$65.3 Billion by 2030, growing at aCAGR of 16.9% over the period 2022-2030. Small & Medium Enterprises (SMEs), one of the segments analyzed in the report, is projected to record 18.2% CAGR and reach US$23.7 Billion by the end of the analysis period. Taking into account the ongoing post pandemic recovery, growth in the Large Enterprises segment is readjusted to a revised 16.3% CAGR for the next 8-year period.

The U.S. Market is Estimated at $5.7 Billion, While China is Forecast to Grow at 16% CAGR

The Cloud Telephony Service market in the U.S. is estimated at US$5.7 Billion in the year 2022. China, the world`s second largest economy, is forecast to reach a projected market size of US$10.9 Billion by the year 2030 trailing a CAGR of 16% over the analysis period 2022 to 2030. Among the other noteworthy geographic markets are Japan and Canada, each forecast to grow at 15.1% and 14.5% respectively over the 2022-2030 period. Within Europe, Germany is forecast to grow at approximately 12.3% CAGR.

Select Competitors (Total 33 Featured) -

x, Inc.
AVOXI, Inc.
Broadsoft
Cisco Systems, Inc.
Dialpad
Exotel Techcom Pvt., Ltd.
go2market India Pvt. Ltd.
Knowlarity Communications Pvt. Ltd.
LeadNXT
MegaPath
Microsoft Corporation
Mitel Networks Corporation
Natterbox Ltd.
NetFortis
Nextiva, Inc.
NFON AG
NovaCloud Pty Ltd
NTT Communications Corporation
PortaOne, Inc.
Redcentric PLC
RingCentral, Inc.
Singapore Telecommunications Limited (Singtel)
Telviva
Tripudio Ltd.
VoIPStudio
Vox Telecom

Product Code: MCP16271

I. METHODOLOGY

II. EXECUTIVE SUMMARY

1. MARKET OVERVIEW
- Influencer Market Insights
- World Market Trajectories
- Cloud Telephony Service - Global Key Competitors Percentage Market Share in 2022 (E)
- Impact of Covid-19 and a Looming Global Recession
- Competitive Market Presence - Strong/Active/Niche/Trivial for Players Worldwide in 2022 (E)
2. FOCUS ON SELECT PLAYERS
3. MARKET TRENDS & DRIVERS
4. GLOBAL MARKET PERSPECTIVE
- TABLE 1: World Recent Past, Current & Future Analysis for Cloud Telephony Service by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2022 through 2030 and % CAGR
- TABLE 2: World 8-Year Perspective for Cloud Telephony Service by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets for Years 2023 & 2030
- TABLE 3: World Recent Past, Current & Future Analysis for Small & Medium Enterprises (SMEs) by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2022 through 2030 and % CAGR
- TABLE 4: World 8-Year Perspective for Small & Medium Enterprises (SMEs) by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2023 & 2030
- TABLE 5: World Recent Past, Current & Future Analysis for Large Enterprises by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2022 through 2030 and % CAGR
- TABLE 6: World 8-Year Perspective for Large Enterprises by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2023 & 2030
- TABLE 7: World Recent Past, Current & Future Analysis for Telecom and IT by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2022 through 2030 and % CAGR
- TABLE 8: World 8-Year Perspective for Telecom and IT by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2023 & 2030
- TABLE 9: World Recent Past, Current & Future Analysis for Banking, Financial Services, and Insurance (BFSI) by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2022 through 2030 and % CAGR
- TABLE 10: World 8-Year Perspective for Banking, Financial Services, and Insurance (BFSI) by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2023 & 2030
- TABLE 11: World Recent Past, Current & Future Analysis for Government by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2022 through 2030 and % CAGR
- TABLE 12: World 8-Year Perspective for Government by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2023 & 2030
- TABLE 13: World Recent Past, Current & Future Analysis for Health Care by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2022 through 2030 and % CAGR
- TABLE 14: World 8-Year Perspective for Health Care by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2023 & 2030
- TABLE 15: World Recent Past, Current & Future Analysis for Other End-Uses by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2022 through 2030 and % CAGR
- TABLE 16: World 8-Year Perspective for Other End-Uses by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2023 & 2030
- TABLE 17: World Cloud Telephony Service Market Analysis of Annual Sales in US$ Million for Years 2014 through 2030

III. MARKET ANALYSIS

UNITED STATES
- Cloud Telephony Service Market Presence - Strong/Active/Niche/Trivial - Key Competitors in the United States for 2023 (E)
- TABLE 18: USA Recent Past, Current & Future Analysis for Cloud Telephony Service by Enterprise - Small & Medium Enterprises (SMEs) and Large Enterprises - Independent Analysis of Annual Sales in US$ Million for the Years 2022 through 2030 and % CAGR
- TABLE 19: USA 8-Year Perspective for Cloud Telephony Service by Enterprise - Percentage Breakdown of Value Sales for Small & Medium Enterprises (SMEs) and Large Enterprises for the Years 2023 & 2030
- TABLE 20: USA Recent Past, Current & Future Analysis for Cloud Telephony Service by End-Use - Telecom and IT, Banking, Financial Services, and Insurance (BFSI), Government, Health Care and Other End-Uses - Independent Analysis of Annual Sales in US$ Million for the Years 2022 through 2030 and % CAGR
- TABLE 21: USA 8-Year Perspective for Cloud Telephony Service by End-Use - Percentage Breakdown of Value Sales for Telecom and IT, Banking, Financial Services, and Insurance (BFSI), Government, Health Care and Other End-Uses for the Years 2023 & 2030
CANADA
- TABLE 22: Canada Recent Past, Current & Future Analysis for Cloud Telephony Service by Enterprise - Small & Medium Enterprises (SMEs) and Large Enterprises - Independent Analysis of Annual Sales in US$ Million for the Years 2022 through 2030 and % CAGR
- TABLE 23: Canada 8-Year Perspective for Cloud Telephony Service by Enterprise - Percentage Breakdown of Value Sales for Small & Medium Enterprises (SMEs) and Large Enterprises for the Years 2023 & 2030
- TABLE 24: Canada Recent Past, Current & Future Analysis for Cloud Telephony Service by End-Use - Telecom and IT, Banking, Financial Services, and Insurance (BFSI), Government, Health Care and Other End-Uses - Independent Analysis of Annual Sales in US$ Million for the Years 2022 through 2030 and % CAGR
- TABLE 25: Canada 8-Year Perspective for Cloud Telephony Service by End-Use - Percentage Breakdown of Value Sales for Telecom and IT, Banking, Financial Services, and Insurance (BFSI), Government, Health Care and Other End-Uses for the Years 2023 & 2030
JAPAN
- Cloud Telephony Service Market Presence - Strong/Active/Niche/Trivial - Key Competitors in Japan for 2023 (E)
- TABLE 26: Japan Recent Past, Current & Future Analysis for Cloud Telephony Service by Enterprise - Small & Medium Enterprises (SMEs) and Large Enterprises - Independent Analysis of Annual Sales in US$ Million for the Years 2022 through 2030 and % CAGR
- TABLE 27: Japan 8-Year Perspective for Cloud Telephony Service by Enterprise - Percentage Breakdown of Value Sales for Small & Medium Enterprises (SMEs) and Large Enterprises for the Years 2023 & 2030
- TABLE 28: Japan Recent Past, Current & Future Analysis for Cloud Telephony Service by End-Use - Telecom and IT, Banking, Financial Services, and Insurance (BFSI), Government, Health Care and Other End-Uses - Independent Analysis of Annual Sales in US$ Million for the Years 2022 through 2030 and % CAGR
- TABLE 29: Japan 8-Year Perspective for Cloud Telephony Service by End-Use - Percentage Breakdown of Value Sales for Telecom and IT, Banking, Financial Services, and Insurance (BFSI), Government, Health Care and Other End-Uses for the Years 2023 & 2030
CHINA
- Cloud Telephony Service Market Presence - Strong/Active/Niche/Trivial - Key Competitors in China for 2023 (E)
- TABLE 30: China Recent Past, Current & Future Analysis for Cloud Telephony Service by Enterprise - Small & Medium Enterprises (SMEs) and Large Enterprises - Independent Analysis of Annual Sales in US$ Million for the Years 2022 through 2030 and % CAGR
- TABLE 31: China 8-Year Perspective for Cloud Telephony Service by Enterprise - Percentage Breakdown of Value Sales for Small & Medium Enterprises (SMEs) and Large Enterprises for the Years 2023 & 2030
- TABLE 32: China Recent Past, Current & Future Analysis for Cloud Telephony Service by End-Use - Telecom and IT, Banking, Financial Services, and Insurance (BFSI), Government, Health Care and Other End-Uses - Independent Analysis of Annual Sales in US$ Million for the Years 2022 through 2030 and % CAGR
- TABLE 33: China 8-Year Perspective for Cloud Telephony Service by End-Use - Percentage Breakdown of Value Sales for Telecom and IT, Banking, Financial Services, and Insurance (BFSI), Government, Health Care and Other End-Uses for the Years 2023 & 2030
EUROPE
- Cloud Telephony Service Market Presence - Strong/Active/Niche/Trivial - Key Competitors in Europe for 2023 (E)
- TABLE 34: Europe Recent Past, Current & Future Analysis for Cloud Telephony Service by Geographic Region - France, Germany, Italy, UK and Rest of Europe Markets - Independent Analysis of Annual Sales in US$ Million for Years 2022 through 2030 and % CAGR
- TABLE 35: Europe 8-Year Perspective for Cloud Telephony Service by Geographic Region - Percentage Breakdown of Value Sales for France, Germany, Italy, UK and Rest of Europe Markets for Years 2023 & 2030
- TABLE 36: Europe Recent Past, Current & Future Analysis for Cloud Telephony Service by Enterprise - Small & Medium Enterprises (SMEs) and Large Enterprises - Independent Analysis of Annual Sales in US$ Million for the Years 2022 through 2030 and % CAGR
- TABLE 37: Europe 8-Year Perspective for Cloud Telephony Service by Enterprise - Percentage Breakdown of Value Sales for Small & Medium Enterprises (SMEs) and Large Enterprises for the Years 2023 & 2030
- TABLE 38: Europe Recent Past, Current & Future Analysis for Cloud Telephony Service by End-Use - Telecom and IT, Banking, Financial Services, and Insurance (BFSI), Government, Health Care and Other End-Uses - Independent Analysis of Annual Sales in US$ Million for the Years 2022 through 2030 and % CAGR
- TABLE 39: Europe 8-Year Perspective for Cloud Telephony Service by End-Use - Percentage Breakdown of Value Sales for Telecom and IT, Banking, Financial Services, and Insurance (BFSI), Government, Health Care and Other End-Uses for the Years 2023 & 2030
FRANCE
- Cloud Telephony Service Market Presence - Strong/Active/Niche/Trivial - Key Competitors in France for 2023 (E)
- TABLE 40: France Recent Past, Current & Future Analysis for Cloud Telephony Service by Enterprise - Small & Medium Enterprises (SMEs) and Large Enterprises - Independent Analysis of Annual Sales in US$ Million for the Years 2022 through 2030 and % CAGR
- TABLE 41: France 8-Year Perspective for Cloud Telephony Service by Enterprise - Percentage Breakdown of Value Sales for Small & Medium Enterprises (SMEs) and Large Enterprises for the Years 2023 & 2030
- TABLE 42: France Recent Past, Current & Future Analysis for Cloud Telephony Service by End-Use - Telecom and IT, Banking, Financial Services, and Insurance (BFSI), Government, Health Care and Other End-Uses - Independent Analysis of Annual Sales in US$ Million for the Years 2022 through 2030 and % CAGR
- TABLE 43: France 8-Year Perspective for Cloud Telephony Service by End-Use - Percentage Breakdown of Value Sales for Telecom and IT, Banking, Financial Services, and Insurance (BFSI), Government, Health Care and Other End-Uses for the Years 2023 & 2030
GERMANY
- Cloud Telephony Service Market Presence - Strong/Active/Niche/Trivial - Key Competitors in Germany for 2023 (E)
- TABLE 44: Germany Recent Past, Current & Future Analysis for Cloud Telephony Service by Enterprise - Small & Medium Enterprises (SMEs) and Large Enterprises - Independent Analysis of Annual Sales in US$ Million for the Years 2022 through 2030 and % CAGR
- TABLE 45: Germany 8-Year Perspective for Cloud Telephony Service by Enterprise - Percentage Breakdown of Value Sales for Small & Medium Enterprises (SMEs) and Large Enterprises for the Years 2023 & 2030
- TABLE 46: Germany Recent Past, Current & Future Analysis for Cloud Telephony Service by End-Use - Telecom and IT, Banking, Financial Services, and Insurance (BFSI), Government, Health Care and Other End-Uses - Independent Analysis of Annual Sales in US$ Million for the Years 2022 through 2030 and % CAGR
- TABLE 47: Germany 8-Year Perspective for Cloud Telephony Service by End-Use - Percentage Breakdown of Value Sales for Telecom and IT, Banking, Financial Services, and Insurance (BFSI), Government, Health Care and Other End-Uses for the Years 2023 & 2030
ITALY
- TABLE 48: Italy Recent Past, Current & Future Analysis for Cloud Telephony Service by Enterprise - Small & Medium Enterprises (SMEs) and Large Enterprises - Independent Analysis of Annual Sales in US$ Million for the Years 2022 through 2030 and % CAGR
- TABLE 49: Italy 8-Year Perspective for Cloud Telephony Service by Enterprise - Percentage Breakdown of Value Sales for Small & Medium Enterprises (SMEs) and Large Enterprises for the Years 2023 & 2030
- TABLE 50: Italy Recent Past, Current & Future Analysis for Cloud Telephony Service by End-Use - Telecom and IT, Banking, Financial Services, and Insurance (BFSI), Government, Health Care and Other End-Uses - Independent Analysis of Annual Sales in US$ Million for the Years 2022 through 2030 and % CAGR
- TABLE 51: Italy 8-Year Perspective for Cloud Telephony Service by End-Use - Percentage Breakdown of Value Sales for Telecom and IT, Banking, Financial Services, and Insurance (BFSI), Government, Health Care and Other End-Uses for the Years 2023 & 2030
UNITED KINGDOM
- Cloud Telephony Service Market Presence - Strong/Active/Niche/Trivial - Key Competitors in the United Kingdom for 2023 (E)
- TABLE 52: UK Recent Past, Current & Future Analysis for Cloud Telephony Service by Enterprise - Small & Medium Enterprises (SMEs) and Large Enterprises - Independent Analysis of Annual Sales in US$ Million for the Years 2022 through 2030 and % CAGR
- TABLE 53: UK 8-Year Perspective for Cloud Telephony Service by Enterprise - Percentage Breakdown of Value Sales for Small & Medium Enterprises (SMEs) and Large Enterprises for the Years 2023 & 2030
- TABLE 54: UK Recent Past, Current & Future Analysis for Cloud Telephony Service by End-Use - Telecom and IT, Banking, Financial Services, and Insurance (BFSI), Government, Health Care and Other End-Uses - Independent Analysis of Annual Sales in US$ Million for the Years 2022 through 2030 and % CAGR
- TABLE 55: UK 8-Year Perspective for Cloud Telephony Service by End-Use - Percentage Breakdown of Value Sales for Telecom and IT, Banking, Financial Services, and Insurance (BFSI), Government, Health Care and Other End-Uses for the Years 2023 & 2030
REST OF EUROPE
- TABLE 56: Rest of Europe Recent Past, Current & Future Analysis for Cloud Telephony Service by Enterprise - Small & Medium Enterprises (SMEs) and Large Enterprises - Independent Analysis of Annual Sales in US$ Million for the Years 2022 through 2030 and % CAGR
- TABLE 57: Rest of Europe 8-Year Perspective for Cloud Telephony Service by Enterprise - Percentage Breakdown of Value Sales for Small & Medium Enterprises (SMEs) and Large Enterprises for the Years 2023 & 2030
- TABLE 58: Rest of Europe Recent Past, Current & Future Analysis for Cloud Telephony Service by End-Use - Telecom and IT, Banking, Financial Services, and Insurance (BFSI), Government, Health Care and Other End-Uses - Independent Analysis of Annual Sales in US$ Million for the Years 2022 through 2030 and % CAGR
- TABLE 59: Rest of Europe 8-Year Perspective for Cloud Telephony Service by End-Use - Percentage Breakdown of Value Sales for Telecom and IT, Banking, Financial Services, and Insurance (BFSI), Government, Health Care and Other End-Uses for the Years 2023 & 2030
ASIA-PACIFIC
- Cloud Telephony Service Market Presence - Strong/Active/Niche/Trivial - Key Competitors in Asia-Pacific for 2023 (E)
- TABLE 60: Asia-Pacific Recent Past, Current & Future Analysis for Cloud Telephony Service by Enterprise - Small & Medium Enterprises (SMEs) and Large Enterprises - Independent Analysis of Annual Sales in US$ Million for the Years 2022 through 2030 and % CAGR
- TABLE 61: Asia-Pacific 8-Year Perspective for Cloud Telephony Service by Enterprise - Percentage Breakdown of Value Sales for Small & Medium Enterprises (SMEs) and Large Enterprises for the Years 2023 & 2030
- TABLE 62: Asia-Pacific Recent Past, Current & Future Analysis for Cloud Telephony Service by End-Use - Telecom and IT, Banking, Financial Services, and Insurance (BFSI), Government, Health Care and Other End-Uses - Independent Analysis of Annual Sales in US$ Million for the Years 2022 through 2030 and % CAGR
- TABLE 63: Asia-Pacific 8-Year Perspective for Cloud Telephony Service by End-Use - Percentage Breakdown of Value Sales for Telecom and IT, Banking, Financial Services, and Insurance (BFSI), Government, Health Care and Other End-Uses for the Years 2023 & 2030
REST OF WORLD
- TABLE 64: Rest of World Recent Past, Current & Future Analysis for Cloud Telephony Service by Enterprise - Small & Medium Enterprises (SMEs) and Large Enterprises - Independent Analysis of Annual Sales in US$ Million for the Years 2022 through 2030 and % CAGR
- TABLE 65: Rest of World 8-Year Perspective for Cloud Telephony Service by Enterprise - Percentage Breakdown of Value Sales for Small & Medium Enterprises (SMEs) and Large Enterprises for the Years 2023 & 2030
- TABLE 66: Rest of World Recent Past, Current & Future Analysis for Cloud Telephony Service by End-Use - Telecom and IT, Banking, Financial Services, and Insurance (BFSI), Government, Health Care and Other End-Uses - Independent Analysis of Annual Sales in US$ Million for the Years 2022 through 2030 and % CAGR
- TABLE 67: Rest of World 8-Year Perspective for Cloud Telephony Service by End-Use - Percentage Breakdown of Value Sales for Telecom and IT, Banking, Financial Services, and Insurance (BFSI), Government, Health Care and Other End-Uses for the Years 2023 & 2030