PUBLISHER: Frost & Sullivan | PRODUCT CODE: 1620279
PUBLISHER: Frost & Sullivan | PRODUCT CODE: 1620279
Technology, Sustainability, Workplace Optimization, and User Experience Drive Transformational Growth in Facility Management
This study analyzes the UK facility management (FM) market insights and revenue from end-user contracts, which includes the outsourced FM market (excluding in-house FM services). The market has returned to robust revenue growth following the shockwave from the COVID-19 pandemic in 2021. The UK FM is forecast to see a healthy 3.0% CAGR from 2024 to 2030. However, the pandemic's impact continues to be felt in working patterns and facility utilization. Just as the UK FM market had largely recovered from COVID-19-related disruptions, high inflation and low economic growth are new factors affecting growth. High inflation is increasing prices and revenues. However, while inflation will continue driving revenue expansion, it is forcing up costs and pressuring service providers' margins. Tight margins and skill requirements mean that partnerships, collaborations, and M&As will become commonplace. Nonetheless, there is an increased focus on sustainability, technology deployment, and workplace solutions, as the UK market represents one of the world's leading markets in innovation and transformation. Therefore, increased technology use and new business models will lead FM companies to acquire data analytics capabilities to complement excellence in service delivery.