Voice of Customer: Global Enterprise Network Access Services

Businesses Prioritizing Network Access Flexibility that Translates into Transformational Growth

In May and June 2023, Frost & Sullivan conducted a global survey of network decision makers to understand businesses' perceptions, decisions, and purchases regarding network access services. This analysis examines responses from businesses of different sizes across verticals including financial services, healthcare, retail, education, government, technology, and manufacturing.

Connectivity forms the basis of any network and technology, which is why businesses prioritize network access services in their network strategy planning. Frost & Sullivan aims to understand businesses' perspectives on network access services including dedicated internet services, Ethernet, broadband, 4G/5G wireless cellular, private 4G/5G, fixed wireless broadband, and multiprotocol label switching.

The survey results provide a glimpse of plans to increase/decrease physical locations, procurement of wireline and wireless services, plans to use network access services in the next two years, access services used as a backup in branch and remote locations, applications that will drive bandwidth growth in the next two years, 5G adoption trends, and drivers and barriers of 5G adoption.