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Artificial Intelligence

PUBLISHER: Fairfield Market Research | PRODUCT CODE: 1591703

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PUBLISHER: Fairfield Market Research | PRODUCT CODE: 1591703

Chatbots Market - Global Industry Analysis, Size, Share, Growth, Trends, and Forecast 2031

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Description

Table of Contents

The global demand for chatbots, ranging from basic pattern-matching bots to advanced AI-based conversational agents, is increasing significantly. Starting with simple, scripted responses, chatbots have evolved into sophisticated systems with capabilities in intent recognition, conversational flow, and human-like interaction. According to Fairfield Market Research, the chatbot market is forecasted to grow at a remarkable CAGR of 20.3% from 2024 to 2031, driven by advancements in AI and an expanding array of business applications.

Initially, chatbot solutions focused on basic scripted responses triggered by keyword recognition. However, contemporary chatbot technologies now integrate advanced AI, machine learning (ML), and Natural Language Processing (NLP), enhancing their functionality and user experience. This evolution is creating new growth avenues for the chatbot market, which is anticipated to gain momentum across diverse sectors such as banking, retail, healthcare, and more.

Key Market Drivers

1.Rising Adoption by Contact Centers

Contact centers are increasingly leveraging chatbots to address high employee turnover, reduce operational costs, and meet growing demand for self-service solutions. The use of scripted, contextual, and social messaging chatbots is enhancing customer service and minimizing wait times, further driving chatbot market growth.

2.Advancements in AI & NLP

Innovations in AI and NLP are elevating chatbots beyond simple keyword functions. Enhanced machine learning capabilities, robust data management, and improvements in processing speed contribute to more intelligent chatbots. With the rise of mature SDKs and APIs, organizations can now deploy chatbots with sophisticated conversational abilities quickly and efficiently.

3.Technical Integrations Enhancing Capabilities

AI-powered chatbots increasingly incorporate reinforcement learning, allowing them to learn from user interactions and improve over time. Key features such as dialog management, task automation, multi-channel interaction, and stringent security compliance are all driving greater chatbot adoption across industries.

Business Opportunities in Chatbots

Growing business reliance on digital customer engagement is fostering opportunities for chatbot developers and solution providers. Enterprises are actively seeking advanced chatbots to enhance customer experience, streamline sales and marketing efforts, and manage remote operations. The increasing focus on AI-driven automation solutions, especially in customer service, offers significant growth potential for chatbot providers globally.

Regional Market Analysis

1.North America and Europe

North America currently leads the global chatbot market, followed closely by Europe. This is largely due to the high adoption rates in the retail and e-commerce sectors, where chatbots improve customer service and streamline processes.

2.Southeast Asia and Pacific

The Southeast Asia and Pacific region is anticipated to record the highest CAGR of around 24% from 2024 to 2031. Growing demand from the BFSI sector for advanced conversational platforms, coupled with increased digital adoption across industries, contributes to this region's rapid market expansion.

Impact of COVID-19

The COVID-19 pandemic has amplified chatbot demand across industries as businesses strive to maintain customer support amidst reduced staffing and remote operations. With enforced lockdowns and limited personnel, companies are deploying a variety of chatbot types-from scripted to AI-powered chatbots-to fulfill customer service needs and enhance operational resilience.

Key Players

The chatbot market includes prominent players offering innovative solutions to meet evolving customer needs. Leading companies focus on AI enhancements, seamless integration capabilities, and enhanced conversational interfaces to cater to diverse industry demands.

  • Nuance Communications
  • Google
  • AWS
  • Artificial Solutions
  • IBM Corporation
  • SnatchBot
  • Acquire.io
  • Chatfuel
  • Floatbot
  • Botsify
  • ChatterOn
  • Smartloop
  • Pandorabots
  • Flow XO
  • Boost.ai

Market Segmentation

The study by Fairfield Market Research categorizes the chatbot market based on the following criteria:

By Solution

  • Chatbot Platforms
  • Services
  • Development Services
  • Integration Services
  • Support Services

By Type

  • Scripted Chatbots
  • Contextual Chatbots
  • Social Messaging Chatbots
  • Others

By Enterprise Size

  • SMEs
  • Large Enterprises

By Application

  • Automated Customer Support
  • Marketing and Sales
  • Personal Assistance
  • Digital On-boarding
  • Others
  • Industry BFSI
  • Retail and e-Commerce
  • IT and Telecom
  • Government
  • Healthcare
  • Education
  • Travel and Hospitality
  • Others

By Region

  • North America
  • Latin America
  • Europe
  • East Asia
  • Southeast Asia and Pacific
  • Middle East and Africa
Show more

Table of Contents

1. Executive Summary

  • 1.1. Global Chatbots Market Snapshot
  • 1.2. Future Projections
  • 1.3. Key Market Trends
  • 1.4. Regional Snapshot, by Value, 2024
  • 1.5. Analyst Recommendations

2. Market Overview

  • 2.1. Market Definitions and Segmentations
  • 2.2. Market Dynamics
    • 2.2.1. Drivers
    • 2.2.2. Restraints
    • 2.2.3. Market Opportunities
  • 2.3. Value Chain Analysis
  • 2.4. Porter's Five Forces Analysis
  • 2.5. COVID-19 Impact Analysis
    • 2.5.1. Supply
    • 2.5.2. Demand
  • 2.6. Impact of Ukraine-Russia Conflict
  • 2.7. Economic Overview
    • 2.7.1. World Economic Projections
  • 2.8. PESTLE Analysis

3. Global Chatbots Market Outlook, 2019-2031

  • 3.1. Global Chatbots Market Outlook, by Solution, Value (US$ Bn), 2019-2031
    • 3.1.1. Key Highlights
      • 3.1.1.1. Chatbot Platforms
      • 3.1.1.2. Services
      • 3.1.1.3. Development Services
      • 3.1.1.4. Integration Services
      • 3.1.1.5. Support Services
  • 3.2. Global Chatbots Market Outlook, by Type, Value (US$ Bn), 2019-2031
    • 3.2.1. Key Highlights
      • 3.2.1.1. Scripted Chatbots
      • 3.2.1.2. Contextual Chatbots
      • 3.2.1.3. Social Messaging Chatbots
      • 3.2.1.4. Others
  • 3.3. Global Chatbots Market Outlook, by Enterprise Size, Value (US$ Bn), 2019-2031
    • 3.3.1. Key Highlights
      • 3.3.1.1. SMEs
      • 3.3.1.2. Large Enterprises
  • 3.4. Global Chatbots Market Outlook, by Application, Value (US$ Bn), 2019-2031
    • 3.4.1. Key Highlights
      • 3.4.1.1. Automated Customer Support
      • 3.4.1.2. Marketing and Sales
      • 3.4.1.3. Personal Assistance
      • 3.4.1.4. Digital On-boarding
      • 3.4.1.5. Others
  • 3.5. Global Chatbots Market Outlook, by Industry, Value (US$ Bn), 2019-2031
    • 3.5.1. Key Highlights
      • 3.5.1.1. BFSI
      • 3.5.1.2. Retail and e-Commerce
      • 3.5.1.3. IT and Telecom
      • 3.5.1.4. Government
      • 3.5.1.5. Healthcare
      • 3.5.1.6. Education
      • 3.5.1.7. Travel and Hospitality
      • 3.5.1.8. Others
  • 3.6. Global Chatbots Market Outlook, by Region, Value (US$ Bn), 2019-2031
    • 3.6.1. Key Highlights
      • 3.6.1.1. North America
      • 3.6.1.2. Europe
      • 3.6.1.3. Asia Pacific
      • 3.6.1.4. Latin America
      • 3.6.1.5. Middle East & Africa

4. Production Output and Trade Statistics, 2018 - 2023

  • 4.1. Global Agave Syrup Market Production Output, by Region, Value (US$ Bn), 2018 - 2023
    • 4.1.1. North America
    • 4.1.2. Europe
    • 4.1.3. Asia Pacific
    • 4.1.4. Latin America
    • 4.1.5. Middle East and Africa

5. Price Analysis, 2018 - 2023

  • 5.1. Global Average Price Analysis, by Solution, US$ Per Unit, 2018 - 2023
  • 5.2. Prominent Factor Affecting Agave Syrup Prices
  • 5.3. Global Average Price Analysis, by Region, US$ Per Unit, 2018 - 2023

6. North America Chatbots Market Outlook, 2019-2031

  • 6.1. North America Chatbots Market Outlook, by Solution, Value (US$ Bn), 2019-2031
    • 6.1.1. Key Highlights
      • 6.1.1.1. Chatbot Platforms
      • 6.1.1.2. Services
      • 6.1.1.3. Development Services
      • 6.1.1.4. Integration Services
      • 6.1.1.5. Support Services
  • 6.2. North America Chatbots Market Outlook, by Type, Value (US$ Bn), 2019-2031
    • 6.2.1. Key Highlights
      • 6.2.1.1. Scripted Chatbots
      • 6.2.1.2. Contextual Chatbots
      • 6.2.1.3. Social Messaging Chatbots
      • 6.2.1.4. Others
  • 6.3. North America Chatbots Market Outlook, by Enterprise Size, Value (US$ Bn), 2019-2031
    • 6.3.1. Key Highlights
      • 6.3.1.1. SMEs
      • 6.3.1.2. Large Enterprises
  • 6.4. North America Chatbots Market Outlook, by Application, Value (US$ Bn), 2019-2031
    • 6.4.1. Key Highlights
      • 6.4.1.1. Automated Customer Support
      • 6.4.1.2. Marketing and Sales
      • 6.4.1.3. Personal Assistance
      • 6.4.1.4. Digital On-boarding
      • 6.4.1.5. Others
  • 6.5. North America Chatbots Market Outlook, by Industry, Value (US$ Bn), 2019-2031
    • 6.5.1. Key Highlights
      • 6.5.1.1. BFSI
      • 6.5.1.2. Retail and e-Commerce
      • 6.5.1.3. IT and Telecom
      • 6.5.1.4. Government
      • 6.5.1.5. Healthcare
      • 6.5.1.6. Education
      • 6.5.1.7. Travel and Hospitality
      • 6.5.1.8. Others
  • 6.6. North America Chatbots Market Outlook, by Country, Value (US$ Bn), 2019-2031
    • 6.6.1. Key Highlights
      • 6.6.1.1. U.S. Chatbots Market by Solution, Value (US$ Bn), 2019-2031
      • 6.6.1.2. U.S. Chatbots Market by Type, Value (US$ Bn), 2019-2031
      • 6.6.1.3. U.S. Chatbots Market by Enterprise Size, Value (US$ Bn), 2019-2031
      • 6.6.1.4. U.S. Chatbots Market by Application, Value (US$ Bn), 2019-2031
      • 6.6.1.5. U.S. Chatbots Market by Industry, Value (US$ Bn), 2019-2031
      • 6.6.1.6. Canada Chatbots Market by Solution, Value (US$ Bn), 2019-2031
      • 6.6.1.7. Canada Chatbots Market by Type, Value (US$ Bn), 2019-2031
      • 6.6.1.8. Canada Chatbots Market by Enterprise Size, Value (US$ Bn), 2019-2031
      • 6.6.1.9. Canada Chatbots Market by Application, Value (US$ Bn), 2019-2031
      • 6.6.1.10. Canada Chatbots Market by Industry, Value (US$ Bn), 2019-2031
    • 6.6.2. BPS Analysis/Market Attractiveness Analysis

7. Europe Chatbots Market Outlook, 2019-2031

  • 7.1. Europe Chatbots Market Outlook, by Solution, Value (US$ Bn), 2019-2031
    • 7.1.1. Key Highlights
      • 7.1.1.1. Chatbot Platforms
      • 7.1.1.2. Services
      • 7.1.1.3. Development Services
      • 7.1.1.4. Integration Services
      • 7.1.1.5. Support Services
  • 7.2. Europe Chatbots Market Outlook, by Type, Value (US$ Bn), 2019-2031
    • 7.2.1. Key Highlights
      • 7.2.1.1. Scripted Chatbots
      • 7.2.1.2. Contextual Chatbots
      • 7.2.1.3. Social Messaging Chatbots
      • 7.2.1.4. Others
  • 7.3. Europe Chatbots Market Outlook, by Enterprise Size, Value (US$ Bn), 2019-2031
    • 7.3.1. Key Highlights
      • 7.3.1.1. SMEs
      • 7.3.1.2. Large Enterprises
  • 7.4. Europe Chatbots Market Outlook, by Application, Value (US$ Bn), 2019-2031
    • 7.4.1. Key Highlights
      • 7.4.1.1. Automated Customer Support
      • 7.4.1.2. Marketing and Sales
      • 7.4.1.3. Personal Assistance
      • 7.4.1.4. Digital On-boarding
      • 7.4.1.5. Others
  • 7.5. Europe Chatbots Market Outlook, by Industry, Value (US$ Bn), 2019-2031
    • 7.5.1. Key Highlights
      • 7.5.1.1. BFSI
      • 7.5.1.2. Retail and e-Commerce
      • 7.5.1.3. IT and Telecom
      • 7.5.1.4. Government
      • 7.5.1.5. Healthcare
      • 7.5.1.6. Education
      • 7.5.1.7. Travel and Hospitality
      • 7.5.1.8. Others
  • 7.6. Europe Chatbots Market Outlook, by Country, Value (US$ Bn), 2019-2031
    • 7.6.1. Key Highlights
      • 7.6.1.1. Germany Chatbots Market by Solution, Value (US$ Bn), 2019-2031
      • 7.6.1.2. Germany Chatbots Market by Type, Value (US$ Bn), 2019-2031
      • 7.6.1.3. Germany Chatbots Market by Enterprise Size, Value (US$ Bn), 2019-2031
      • 7.6.1.4. Germany Chatbots Market by Application, Value (US$ Bn), 2019-2031
      • 7.6.1.5. Germany Chatbots Market by Industry, Value (US$ Bn), 2019-2031
      • 7.6.1.6. U.K. Chatbots Market by Solution, Value (US$ Bn), 2019-2031
      • 7.6.1.7. U.K. Chatbots Market by Type, Value (US$ Bn), 2019-2031
      • 7.6.1.8. U.K. Chatbots Market by Enterprise Size, Value (US$ Bn), 2019-2031
      • 7.6.1.9. U.K. Chatbots Market by Application, Value (US$ Bn), 2019-2031
      • 7.6.1.10. U.K. Chatbots Market by Industry, Value (US$ Bn), 2019-2031
      • 7.6.1.11. France Chatbots Market by Solution, Value (US$ Bn), 2019-2031
      • 7.6.1.12. France Chatbots Market by Type, Value (US$ Bn), 2019-2031
      • 7.6.1.13. France Chatbots Market by Enterprise Size, Value (US$ Bn), 2019-2031
      • 7.6.1.14. France Chatbots Market by Application, Value (US$ Bn), 2019-2031
      • 7.6.1.15. France Chatbots Market by Industry, Value (US$ Bn), 2019-2031
      • 7.6.1.16. Italy Chatbots Market by Solution, Value (US$ Bn), 2019-2031
      • 7.6.1.17. Italy Chatbots Market by Type, Value (US$ Bn), 2019-2031
      • 7.6.1.18. Italy Chatbots Market by Enterprise Size, Value (US$ Bn), 2019-2031
      • 7.6.1.19. Italy Chatbots Market by Application, Value (US$ Bn), 2019-2031
      • 7.6.1.20. Italy Chatbots Market by Industry, Value (US$ Bn), 2019-2031
      • 7.6.1.21. Turkey Chatbots Market by Solution, Value (US$ Bn), 2019-2031
      • 7.6.1.22. Turkey Chatbots Market by Type, Value (US$ Bn), 2019-2031
      • 7.6.1.23. Turkey Chatbots Market by Enterprise Size, Value (US$ Bn), 2019-2031
      • 7.6.1.24. Turkey Chatbots Market by Application, Value (US$ Bn), 2019-2031
      • 7.6.1.25. Turkey Chatbots Market by Industry, Value (US$ Bn), 2019-2031
      • 7.6.1.26. Russia Chatbots Market by Solution, Value (US$ Bn), 2019-2031
      • 7.6.1.27. Russia Chatbots Market by Type, Value (US$ Bn), 2019-2031
      • 7.6.1.28. Russia Chatbots Market by Enterprise Size, Value (US$ Bn), 2019-2031
      • 7.6.1.29. Russia Chatbots Market by Application, Value (US$ Bn), 2019-2031
      • 7.6.1.30. Russia Chatbots Market by Industry, Value (US$ Bn), 2019-2031
      • 7.6.1.31. Rest of Europe Chatbots Market by Solution, Value (US$ Bn), 2019-2031
      • 7.6.1.32. Rest of Europe Chatbots Market by Type, Value (US$ Bn), 2019-2031
      • 7.6.1.33. Rest of Europe Chatbots Market by Enterprise Size, Value (US$ Bn), 2019-2031
      • 7.6.1.34. Rest of Europe Chatbots Market by Application, Value (US$ Bn), 2019-2031
      • 7.6.1.35. Rest of Europe Chatbots Market by Industry, Value (US$ Bn), 2019-2031
    • 7.6.2. BPS Analysis/Market Attractiveness Analysis

8. Asia Pacific Chatbots Market Outlook, 2019-2031

  • 8.1. Asia Pacific Chatbots Market Outlook, by Solution, Value (US$ Bn), 2019-2031
    • 8.1.1. Key Highlights
      • 8.1.1.1. Chatbot Platforms
      • 8.1.1.2. Services
      • 8.1.1.3. Development Services
      • 8.1.1.4. Integration Services
      • 8.1.1.5. Support Services
  • 8.2. Asia Pacific Chatbots Market Outlook, by Type, Value (US$ Bn), 2019-2031
    • 8.2.1. Key Highlights
      • 8.2.1.1. Scripted Chatbots
      • 8.2.1.2. Contextual Chatbots
      • 8.2.1.3. Social Messaging Chatbots
      • 8.2.1.4. Others
  • 8.3. Asia Pacific Chatbots Market Outlook, by Enterprise Size, Value (US$ Bn), 2019-2031
    • 8.3.1. Key Highlights
      • 8.3.1.1. SMEs
      • 8.3.1.2. Large Enterprises
  • 8.4. Asia Pacific Chatbots Market Outlook, by Application, Value (US$ Bn), 2019-2031
    • 8.4.1. Key Highlights
      • 8.4.1.1. Automated Customer Support
      • 8.4.1.2. Marketing and Sales
      • 8.4.1.3. Personal Assistance
      • 8.4.1.4. Digital On-boarding
      • 8.4.1.5. Others
  • 8.5. Asia Pacific Chatbots Market Outlook, by Industry, Value (US$ Bn), 2019-2031
    • 8.5.1. Key Highlights
      • 8.5.1.1. BFSI
      • 8.5.1.2. Retail and e-Commerce
      • 8.5.1.3. IT and Telecom
      • 8.5.1.4. Government
      • 8.5.1.5. Healthcare
      • 8.5.1.6. Education
      • 8.5.1.7. Travel and Hospitality
      • 8.5.1.8. Others
  • 8.6. Asia Pacific Chatbots Market Outlook, by Country, Value (US$ Bn), 2019-2031
    • 8.6.1. Key Highlights
      • 8.6.1.1. China Chatbots Market by Solution, Value (US$ Bn), 2019-2031
      • 8.6.1.2. China Chatbots Market by Type, Value (US$ Bn), 2019-2031
      • 8.6.1.3. China Chatbots Market by Enterprise Size, Value (US$ Bn), 2019-2031
      • 8.6.1.4. China Chatbots Market by Application, Value (US$ Bn), 2019-2031
      • 8.6.1.5. China Chatbots Market by Industry, Value (US$ Bn), 2019-2031
      • 8.6.1.6. Japan Chatbots Market by Solution, Value (US$ Bn), 2019-2031
      • 8.6.1.7. Japan Chatbots Market by Type, Value (US$ Bn), 2019-2031
      • 8.6.1.8. Japan Chatbots Market by Enterprise Size, Value (US$ Bn), 2019-2031
      • 8.6.1.9. Japan Chatbots Market by Application, Value (US$ Bn), 2019-2031
      • 8.6.1.10. Japan Chatbots Market by Industry, Value (US$ Bn), 2019-2031
      • 8.6.1.11. South Korea Chatbots Market by Solution, Value (US$ Bn), 2019-2031
      • 8.6.1.12. South Korea Chatbots Market by Type, Value (US$ Bn), 2019-2031
      • 8.6.1.13. South Korea Chatbots Market by Enterprise Size, Value (US$ Bn), 2019-2031
      • 8.6.1.14. South Korea Chatbots Market by Application, Value (US$ Bn), 2019-2031
      • 8.6.1.15. South Korea Chatbots Market by Industry, Value (US$ Bn), 2019-2031
      • 8.6.1.16. India Chatbots Market by Solution, Value (US$ Bn), 2019-2031
      • 8.6.1.17. India Chatbots Market by Type, Value (US$ Bn), 2019-2031
      • 8.6.1.18. India Chatbots Market by Enterprise Size, Value (US$ Bn), 2019-2031
      • 8.6.1.19. India Chatbots Market by Application, Value (US$ Bn), 2019-2031
      • 8.6.1.20. India Chatbots Market by Industry, Value (US$ Bn), 2019-2031
      • 8.6.1.21. Southeast Asia Chatbots Market by Solution, Value (US$ Bn), 2019-2031
      • 8.6.1.22. Southeast Asia Chatbots Market by Type, Value (US$ Bn), 2019-2031
      • 8.6.1.23. Southeast Asia Chatbots Market by Enterprise Size, Value (US$ Bn), 2019-2031
      • 8.6.1.24. Southeast Asia Chatbots Market by Application, Value (US$ Bn), 2019-2031
      • 8.6.1.25. Southeast Asia Chatbots Market by Industry, Value (US$ Bn), 2019-2031
      • 8.6.1.26. Rest of Asia Pacific Chatbots Market by Solution, Value (US$ Bn), 2019-2031
      • 8.6.1.27. Rest of Asia Pacific Chatbots Market by Type, Value (US$ Bn), 2019-2031
      • 8.6.1.28. Rest of Asia Pacific Chatbots Market by Enterprise Size, Value (US$ Bn), 2019-2031
      • 8.6.1.29. Rest of Asia Pacific Chatbots Market by Application, Value (US$ Bn), 2019-2031
      • 8.6.1.30. Rest of Asia Pacific Chatbots Market by Industry, Value (US$ Bn), 2019-2031
    • 8.6.2. BPS Analysis/Market Attractiveness Analysis

9. Latin America Chatbots Market Outlook, 2019-2031

  • 9.1. Latin America Chatbots Market Outlook, by Solution, Value (US$ Bn), 2019-2031
    • 9.1.1. Key Highlights
      • 9.1.1.1. Chatbot Platforms
      • 9.1.1.2. Services
      • 9.1.1.3. Development Services
      • 9.1.1.4. Integration Services
      • 9.1.1.5. Support Services
  • 9.2. Latin America Chatbots Market Outlook, by Type, Value (US$ Bn), 2019-2031
    • 9.2.1. Key Highlights
      • 9.2.1.1. Scripted Chatbots
      • 9.2.1.2. Contextual Chatbots
      • 9.2.1.3. Social Messaging Chatbots
      • 9.2.1.4. Others
  • 9.3. Latin America Chatbots Market Outlook, by Enterprise Size, Value (US$ Bn), 2019-2031
    • 9.3.1. Key Highlights
      • 9.3.1.1. SMEs
      • 9.3.1.2. Large Enterprises
  • 9.4. Latin America Chatbots Market Outlook, by Application, Value (US$ Bn), 2019-2031
    • 9.4.1. Key Highlights
      • 9.4.1.1. Automated Customer Support
      • 9.4.1.2. Marketing and Sales
      • 9.4.1.3. Personal Assistance
      • 9.4.1.4. Digital On-boarding
      • 9.4.1.5. Others
  • 9.5. Latin America Chatbots Market Outlook, by Industry, Value (US$ Bn), 2019-2031
    • 9.5.1. Key Highlights
      • 9.5.1.1. BFSI
      • 9.5.1.2. Retail and e-Commerce
      • 9.5.1.3. IT and Telecom
      • 9.5.1.4. Government
      • 9.5.1.5. Healthcare
      • 9.5.1.6. Education
      • 9.5.1.7. Travel and Hospitality
      • 9.5.1.8. Others
  • 9.6. Latin America Chatbots Market Outlook, by Country, Value (US$ Bn), 2019-2031
    • 9.6.1. Key Highlights
      • 9.6.1.1. Brazil Chatbots Market by Solution, Value (US$ Bn), 2019-2031
      • 9.6.1.2. Brazil Chatbots Market by Type, Value (US$ Bn), 2019-2031
      • 9.6.1.3. Brazil Chatbots Market by Enterprise Size, Value (US$ Bn), 2019-2031
      • 9.6.1.4. Brazil Chatbots Market by Application, Value (US$ Bn), 2019-2031
      • 9.6.1.5. Brazil Chatbots Market by Industry, Value (US$ Bn), 2019-2031
      • 9.6.1.6. Mexico Chatbots Market by Solution, Value (US$ Bn), 2019-2031
      • 9.6.1.7. Mexico Chatbots Market by Type, Value (US$ Bn), 2019-2031
      • 9.6.1.8. Mexico Chatbots Market by Enterprise Size, Value (US$ Bn), 2019-2031
      • 9.6.1.9. Mexico Chatbots Market by Application, Value (US$ Bn), 2019-2031
      • 9.6.1.10. Mexico Chatbots Market by Industry, Value (US$ Bn), 2019-2031
      • 9.6.1.11. Argentina Chatbots Market by Solution, Value (US$ Bn), 2019-2031
      • 9.6.1.12. Argentina Chatbots Market by Type, Value (US$ Bn), 2019-2031
      • 9.6.1.13. Argentina Chatbots Market by Enterprise Size, Value (US$ Bn), 2019-2031
      • 9.6.1.14. Argentina Chatbots Market by Application, Value (US$ Bn), 2019-2031
      • 9.6.1.15. Argentina Chatbots Market by Industry, Value (US$ Bn), 2019-2031
      • 9.6.1.16. Rest of Latin America Chatbots Market by Solution, Value (US$ Bn), 2019-2031
      • 9.6.1.17. Rest of Latin America Chatbots Market by Type, Value (US$ Bn), 2019-2031
      • 9.6.1.18. Rest of Latin America Chatbots Market by Enterprise Size, Value (US$ Bn), 2019-2031
      • 9.6.1.19. Rest of Latin America Chatbots Market by Application, Value (US$ Bn), 2019-2031
      • 9.6.1.20. Rest of Latin America Chatbots Market by Industry, Value (US$ Bn), 2019-2031
    • 9.6.2. BPS Analysis/Market Attractiveness Analysis

10. Middle East & Africa Chatbots Market Outlook, 2019-2031

  • 10.1. Middle East & Africa Chatbots Market Outlook, by Solution, Value (US$ Bn), 2019-2031
    • 10.1.1. Key Highlights
      • 10.1.1.1. Chatbot Platforms
      • 10.1.1.2. Services
      • 10.1.1.3. Development Services
      • 10.1.1.4. Integration Services
  • 10.2. Middle East & Africa Chatbots Market Outlook, by Type, Value (US$ Bn), 2019-2031
    • 10.2.1. Key Highlights
      • 10.2.1.1. Scripted Chatbots
      • 10.2.1.2. Contextual Chatbots
      • 10.2.1.3. Social Messaging Chatbots
      • 10.2.1.4. Others
  • 10.3. Middle East & Africa Chatbots Market Outlook, by Enterprise Size, Value (US$ Bn), 2019-2031
    • 10.3.1. Key Highlights
      • 10.3.1.1. SMEs
      • 10.3.1.2. Large Enterprises
  • 10.4. Middle East & Africa Chatbots Market Outlook, by Application, Value (US$ Bn), 2019-2031
    • 10.4.1. Key Highlights
      • 10.4.1.1. Automated Customer Support
      • 10.4.1.2. Marketing and Sales
      • 10.4.1.3. Personal Assistance
      • 10.4.1.4. Digital On-boarding
      • 10.4.1.5. Others
  • 10.5. Middle East & Africa Chatbots Market Outlook, by Industry, Value (US$ Bn), 2019-2031
    • 10.5.1. Key Highlights
      • 10.5.1.1. BFSI
      • 10.5.1.2. Retail and e-Commerce
      • 10.5.1.3. IT and Telecom
      • 10.5.1.4. Government
      • 10.5.1.5. Healthcare
      • 10.5.1.6. Education
      • 10.5.1.7. Travel and Hospitality
      • 10.5.1.8. Others
  • 10.6. Middle East & Africa Chatbots Market Outlook, by Country, Value (US$ Bn), 2019-2031
    • 10.6.1. Key Highlights
      • 10.6.1.1. GCC Chatbots Market by Solution, Value (US$ Bn), 2019-2031
      • 10.6.1.2. GCC Chatbots Market by Type, Value (US$ Bn), 2019-2031
      • 10.6.1.3. GCC Chatbots Market by Enterprise Size, Value (US$ Bn), 2019-2031
      • 10.6.1.4. GCC Chatbots Market by Application, Value (US$ Bn), 2019-2031
      • 10.6.1.5. GCC Chatbots Market by Industry, Value (US$ Bn), 2019-2031
      • 10.6.1.6. South Africa Chatbots Market by Solution, Value (US$ Bn), 2019-2031
      • 10.6.1.7. South Africa Chatbots Market by Type, Value (US$ Bn), 2019-2031
      • 10.6.1.8. South Africa Chatbots Market by Enterprise Size, Value (US$ Bn), 2019-2031
      • 10.6.1.9. South Africa Chatbots Market by Application, Value (US$ Bn), 2019-2031
      • 10.6.1.10. South Africa Chatbots Market by Industry, Value (US$ Bn), 2019-2031
      • 10.6.1.11. Egypt Chatbots Market by Solution, Value (US$ Bn), 2019-2031
      • 10.6.1.12. Egypt Chatbots Market by Type, Value (US$ Bn), 2019-2031
      • 10.6.1.13. Egypt Chatbots Market by Enterprise Size, Value (US$ Bn), 2019-2031
      • 10.6.1.14. Egypt Chatbots Market by Application, Value (US$ Bn), 2019-2031
      • 10.6.1.15. Egypt Chatbots Market by Industry, Value (US$ Bn), 2019-2031
      • 10.6.1.16. Nigeria Chatbots Market by Solution, Value (US$ Bn), 2019-2031
      • 10.6.1.17. Nigeria Chatbots Market by Type, Value (US$ Bn), 2019-2031
      • 10.6.1.18. Nigeria Chatbots Market by Enterprise Size, Value (US$ Bn), 2019-2031
      • 10.6.1.19. Nigeria Chatbots Market by Application, Value (US$ Bn), 2019-2031
      • 10.6.1.20. Nigeria Chatbots Market by Industry, Value (US$ Bn), 2019-2031
      • 10.6.1.21. Rest of Middle East & Africa Chatbots Market by Solution, Value (US$ Bn), 2019-2031
      • 10.6.1.22. Rest of Middle East & Africa Chatbots Market by Type, Value (US$ Bn), 2019-2031
      • 10.6.1.23. Rest of Middle East & Africa Chatbots Market by Enterprise Size, Value (US$ Bn), 2019-2031
      • 10.6.1.24. Rest of Middle East & Africa Chatbots Market by Application, Value (US$ Bn), 2019-2031
      • 10.6.1.25. Rest of Middle East & Africa Chatbots Market by Industry, Value (US$ Bn), 2019-2031
    • 10.6.2. BPS Analysis/Market Attractiveness Analysis

11. Competitive Landscape

  • 11.1. Product vs Indication Heatmap
  • 11.2. Company Market Share Analysis, 2022
  • 11.3. Competitive Dashboard
  • 11.4. Company Profiles
    • 11.4.1. Nuance Communications
      • 11.4.1.1. Company Overview
      • 11.4.1.2. Product Portfolio
      • 11.4.1.3. Financial Overview
      • 11.4.1.4. Business Strategies and Development
    • 11.4.2. Google
      • 11.4.2.1. Company Overview
      • 11.4.2.2. Product Portfolio
      • 11.4.2.3. Financial Overview
      • 11.4.2.4. Business Strategies and Development
    • 11.4.3. AWS
      • 11.4.3.1. Company Overview
      • 11.4.3.2. Product Portfolio
      • 11.4.3.3. Financial Overview
      • 11.4.3.4. Business Strategies and Development
    • 11.4.4. Artificial Solutions
      • 11.4.4.1. Company Overview
      • 11.4.4.2. Product Portfolio
      • 11.4.4.3. Financial Overview
      • 11.4.4.4. Business Strategies and Development
    • 11.4.5. IBM Corporation
      • 11.4.5.1. Company Overview
      • 11.4.5.2. Product Portfolio
      • 11.4.5.3. Financial Overview
      • 11.4.5.4. Business Strategies and Development
    • 11.4.6. SnatchBot
      • 11.4.6.1. Company Overview
      • 11.4.6.2. Product Portfolio
      • 11.4.6.3. Financial Overview
      • 11.4.6.4. Business Strategies and Development
    • 11.4.7. Acquire.io
      • 11.4.7.1. Company Overview
      • 11.4.7.2. Product Portfolio
      • 11.4.7.3. Financial Overview
      • 11.4.7.4. Business Strategies and Development
    • 11.4.8. Chatfuel
      • 11.4.8.1. Company Overview
      • 11.4.8.2. Product Portfolio
      • 11.4.8.3. Financial Overview
      • 11.4.8.4. Business Strategies and Development
    • 11.4.9. Floatbot
      • 11.4.9.1. Company Overview
      • 11.4.9.2. Product Portfolio
      • 11.4.9.3. Financial Overview
      • 11.4.9.4. Business Strategies and Development
    • 11.4.10. Botsify
      • 11.4.10.1. Company Overview
      • 11.4.10.2. Product Portfolio
      • 11.4.10.3. Financial Overview
      • 11.4.10.4. Business Strategies and Development
    • 11.4.11. ChatterOn
      • 11.4.11.1. Company Overview
      • 11.4.11.2. Product Portfolio
      • 11.4.11.3. Financial Overview
      • 11.4.11.4. Business Strategies and Development
    • 11.4.12. Smartloop
      • 11.4.12.1. Company Overview
      • 11.4.12.2. Product Portfolio
      • 11.4.12.3. Financial Overview
      • 11.4.12.4. Business Strategies and Development
    • 11.4.13. Pandorabots
      • 11.4.13.1. Company Overview
      • 11.4.13.2. Product Portfolio
      • 11.4.13.3. Financial Overview
      • 11.4.13.4. Business Strategies and Development
    • 11.4.14. Flow XO
      • 11.4.14.1. Company Overview
      • 11.4.14.2. Product Portfolio
      • 11.4.14.3. Financial Overview
      • 11.4.14.4. Business Strategies and Development
    • 11.4.15. Boost.ai
      • 11.4.15.1. Company Overview
      • 11.4.15.2. Product Portfolio
      • 11.4.15.3. Financial Overview
      • 11.4.15.4. Business Strategies and Development

12. Appendix

  • 12.1. Research Methodology
  • 12.2. Report Assumptions
  • 12.3. Acronyms and Abbreviations
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