Malaysia Express Delivery Industry Research Report 2023-2032

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Malaysia's e-commerce sector is rapidly emerging as one of the largest in Southeast Asia, outpacing the growth of traditional, more mature markets in the region. The country's e-commerce market is poised for significant expansion, with an anticipated 20% growth in 2022 alone. This recent surge in e-commerce has been accompanied by a rising consumer preference for online shopping, coupled with the availability of customized payment options. Projections indicate that by 2027, Malaysia's e-commerce market will reach a substantial $16.98 billion, growing at an impressive Compound Annual Growth Rate (CAGR) of 13.6%. Malaysia is actively working to align its e-commerce infrastructure, encompassing factors such as product availability, payment systems, delivery mechanisms, and regulatory requirements, with more mature online shopping markets.

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With an impressive 89% internet penetration rate, Malaysia boasts one of the highest rates of internet usage in Southeast Asia. The growth of e-commerce in the country is primarily driven by a burgeoning population of digitally savvy middle-class individuals who seek value deals and access to international brands.

The annual gross merchandise sales value of Malaysia's e-commerce market has demonstrated a remarkable upward trajectory from 2019 to 2022, with an impressive CAGR of 67.11% during this period, as per CRI analysis. The COVID-19 pandemic significantly impacted shopping behavior as lockdown measures prevented residents from traditional brick-and-mortar shopping, leading to a surge in demand for online shopping. Consequently, Malaysia's e-commerce gross merchandise sales witnessed substantial growth in both 2020 and 2021, with increases of 166.7% and 62.50%, respectively. In 2022, the total value of Malaysia's e-commerce merchandise sales reached an impressive $14 billion, marking a moderate increase with a year-on-year growth rate of 7.69%.

Given the growing number of middle-class households and the expanding e-commerce market, CRI anticipates that Malaysia's express delivery industry will continue to thrive in the coming years. The sector is poised to reach a market size of $3.22 billion in 2032, experiencing a Compound Annual Growth Rate (CAGR) of 8.6% over the period from 2023 to 2032.

Topics covered:

Malaysia Express Delivery Industry Overview

Economic and policy environment of the express delivery industry in Malaysia

What is the impact of COVID-19 on the Malaysian express delivery industry?

Malaysia Express delivery industry Market Size, 2023-2032

Analysis of Major Malaysian Express Industry Players

Key Drivers and Market Opportunities in Malaysia's Express delivery industry

What are the key drivers, challenges and opportunities for the express delivery industry in Malaysia during the forecast period 2023-2032?

Which are the key players in the Malaysia Express delivery industry market and what are their competitive advantages?

What is the expected revenue of Malaysia Express delivery industry Market during the forecast period of 2023-2032?

What strategies have been adopted by the key players in the market to increase their market share in the industry?

Which segment of the Malaysia express delivery industry market is expected to dominate the market by 2032?

What are the major disadvantages faced by the express delivery industry in Malaysia?

Product Code: 2301846

1 Malaysia at a Glance

1.1 Geographical Situation
1.2 Malaysia's Demographic Structure
1.3 Malaysia's Economic Situation
1.4 Minimum Wage in Malaysia, 2013-2022
1.5 Impact of COVID-19 on the Malaysian Express Delivery Industry

2 Malaysia Express Industry Overview

2.1 History of the Express Delivery Industry in Malaysia
2.2 Malaysia Express Industry Chain
2.3 Major Franchise Models in Malaysia's Express Delivery Industry
2.4 Policy Environment of the Express Delivery Industry in Malaysia

3 Supply and Demand Situation of Express Delivery Industry in Malaysia

3.1 Supply Situation of Express Delivery Industry in Malaysia
3.2 Demand Situation of Express Delivery Industry in Malaysia
- 3.2.1 E-commerce
- 3.2.2 International Trade

4 Cost Analysis of the Malaysian Express Industry

4.1 Cost Analysis of Express Industry
4.2 Analysis of Express Delivery Charges

5 Market Competition in the Malaysian Express Industry

5.1 Barriers to Entry in the Malaysian Express Industry
- 5.1.1 Size Barriers
- 5.1.2 Technical Barriers
- 5.1.3 Capital Barriers
5.2 Competitive Structure of the Malaysian Express Industry
- 5.2.1 Bargaining Power of Suppliers in the Express Delivery Industry
- 5.2.2 Consumer Bargaining Power
- 5.2.3 Competition in the Malaysian Express Industry
- 5.2.4 Potential Entrants in the Malaysian Express Industry
- 5.2.5 Alternatives to Express Delivery

6 Analysis of Major Brand Companies in Malaysia Express Delivery Industry

6.1 Pos Laju (Part of Pos Malaysia)
- 6.1.1 Pos Laju (Part of Pos Malaysia) Company Profile
- 6.1.2 Pos Laju (Part of Pos Malaysia) Operations
6.2 GD Express Sdn Bhd
- 6.2.1 GD Express Sdn Bhd Company Profile
- 6.2.2 GD Express Sdn Bhd Operations
6.3 City-Link Express (M) Sdn Bhd
- 6.3.1 City-Link Express (M) Sdn Bhd Company Profile
- 6.3.2 City-Link Express (M) Sdn Bhd Operations
6.4 Kangaroo Worldwide Express Sdn Bhd
- 6.4.1 Kangaroo Worldwide Express Sdn Bhd Company Profile
- 6.4.2 Kangaroo Worldwide Express Sdn Bhd Operations
6.5 Skynet Worldwide Sdn Bhd
- 6.5.1 Skynet Worldwide Sdn Bhd Company Profile
- 6.5.2 Skynet Worldwide Sdn Bhd Operations
6.6 ABX Express (M) Sdn Bhd (Part of Kerry Logistics Network Ltd)
- 6.6.1 ABX Express (M) Sdn Bhd (Part of Kerry Logistics Network Ltd) Company Profile
- 6.6.2 ABX Express (M) Sdn Bhd (Part of Kerry Logistics Network Ltd) Company Operations
6.7 Nationwide Express Courier Services Bhd
- 6.7.1 Nationwide Express Courier Services Bhd Company Profile
- 6.7.2 Nationwide Express Courier Services Bhd Operations
6.8 Deutsche Post DHL
- 6.8.1 Deutsche Post DHL Company Profile
- 6.8.2 Deutsche Post DHL Operations
6.9 FedEx Corporation
- 6.9.1 FedEx Corporation Company Profile
- 6.9.2 FedEx Corporation Operations
6.10 United Parcel Service Inc.
- 6.10.1 Company Profile of United Parcel Service Inc.
- 6.10.2 United Parcel Service Inc. Operations

7 Malaysia Express Delivery Industry Outlook, 2023-2032

7.1 Analysis of Factors for the Development of the Express Delivery Industry in Malaysia
- 7.1.1 Drivers and Growth Opportunities in Malaysia's Express Delivery Industry
- 7.1.2 Threats and Challenges Facing the Express Delivery Industry in Malaysia
7.2 Supply Forecast for Malaysia Express Delivery Industry
7.3 Market Demand Forecast for Malaysia's Express Delivery Industry

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