VoIp Services Market, By Call Type, By Configuration, By Vertical, By Geography

Description

Global VoIP services market is estimated to be valued at US$ 158.72 Bn in 2024 and is expected to reach US$ 361.53 Bn by 2031, exhibiting a compound annual growth rate (CAGR) of 12.5% from 2024 to 2031.

Report Coverage		Report Details
Base Year:	2023	Market Size in 2024:	US$ 158.72 Bn
Historical Data for:	2019 to 2023	Forecast Period:	2024 to 2031
Forecast Period 2024 to 2031 CAGR:	12.50%	2031 Value Projection:	US$ 361.53 Bn

Figure. VoIP Services Market Share (%), By Region 2024

Global VoIP services market has witnessed significant growth in the past few years due to increasing penetration of smartphones and advancements in communication technologies. Voice over Internet Protocol (VoIP) uses internet rather than a dedicated telephone line for communication. It allows two or more users to communicate over an IP based network through transmission of voice data in packets. Growing adoption of unified communication solutions across enterprises along with cost benefits of VoIP can boost demand in the market. Furthermore, shift towards cloud- based communication and deployment of 4G and 5G networks can offer several growth opportunities for the market growth in the near future. However, network connectivity concerns, lack of security and privacy can hamper the market growth.

Market Dynamics:

Global VoIP services market growth is driven by factors like rising demand for unified communication and collaboration among enterprises, cost-effectiveness of VoIP calls as compared to traditional telephony, and proliferation of mobile VoIP applications. Rising adoption of cloud-based solutions among small and medium-sized enterprises can also drive the market growth. The transition towards advanced networks including 4G and 5G with their ability to enhance VoIP experience can also drives the market growth. Lack of quality of service, security concerns related to VoIP infrastructure, and dependence on internet connectivity can hamper the market growth. Moreover, service quality degradation due to technical faults or network issues can negatively impact the market growth. Development of integrated communication platforms, immersive communication experiences through virtual and augmented reality, and implementation of VoIP services in industries such as healthcare and education can offer market growth opportunities. Market players are investing in R&D to devise solutions addressing security concerns and bandwidth requirements.

Key features of the study:

This report provides in-depth analysis of the global VoIP services market, and provides market size (US$ Bn) and compound annual growth rate (CAGR%) for the forecast period (2024-2031), considering 2023 as the base year
It elucidates potential revenue opportunities across different segments and explains attractive investment proposition matrices for this market
This study also provides key insights about market drivers, restraints, opportunities, new product launches or approval, market trends, regional outlook, and competitive strategies adopted by key players
It profiles key players in the global VoIP services market based on the following parameters - company highlights, products portfolio, key highlights, financial performance, and strategies
Key companies covered as a part of this study include 8x8 Inc., AT&T Inc., Avaya Inc., Bandwidth Inc., BT Group plc, CenturyLink Inc., Cisco Systems Inc., Dialpad Inc., Frontier Communications Corporation, GoTo (LogMeIn Inc.), Intermedia.net Inc., Mitel Networks Corporation, RingCentral Inc., Verizon Communications Inc., Vonage Holdings Corp.
Insights from this report would allow marketers and the management authorities of the companies to make informed decisions regarding their future product launches, type up-gradation, market expansion, and marketing tactics
Global VoIP services market report caters to various stakeholders in this industry including investors, suppliers, product manufacturers, distributors, new entrants, and financial analysts
Stakeholders would have ease in decision-making through various strategy matrices used in analyzing the global VoIP services market

Detailed Segmentation:

By Call Type
- International Long Distance VoIP Calls
- Domestic VoIP Calls
By Configuration
- Computer to Computer
- Computer to Phone
- Phone to Phone
By Vertical
- BFSI
- IT & Telecom
- Healthcare
- Media & Entertainment
- Retail & e-Commerce
- Travel & Hospitality
- Others
By Regional
- North America
- Europe
- Asia Pacific
- Latin America
- Middle East & Africa
Key Players Insights
- 8x8 Inc.
- AT&T Inc.
- Avaya Inc.
- Bandwidth Inc.
- BT Group plc
- CenturyLink Inc.
- Cisco Systems Inc.
- Dialpad Inc.
- Frontier Communications Corporation
- GoTo (LogMeIn Inc.)
- Intermedia.net Inc.
- Mitel Networks Corporation
- RingCentral Inc.
- Verizon Communications Inc.
- Vonage Holdings Corp.

Product Code: CMI641

1. Research Objectives and Assumptions

Research Objectives
Assumptions
Abbreviations

2. Market Purview

Report Description
- Market Definition and Scope
Executive Summary
- Market Snippet, By Call Type
- Market Snippet, By Configuration
- Market Snippet, By Vertical
- Market Snippet, By Region
Coherent Opportunity Map (COM)

3. Market Dynamics, Regulations, and Trends Analysis

Market Dynamics
- Drivers
- Restraints
- Market Opportunities
Regulatory Scenario
Industry Trend
Merger and Acquisitions
New System Launches/Approvals
Impact of COVID-19 Pandemic

4. Global VoIP Services Market, By Call Type, 2019-2031, (US$ Bn)

Introduction
- Market Share Analysis, 2024 and 2031 (%)
- Y-o-Y Growth Analysis, 2019-2031
- Segment Trends
International Long Distance VoIP Calls
- Introduction
- Market Size and Forecast, 2019-2031, (US$ Bn)
Domestic VoIP Calls
- Introduction
- Market Size and Forecast, 2019-2031, (US$ Bn)

5. Global VoIP Services Market, By Configuration, 2019-2031, (US$ Bn)

Introduction
- Market Share Analysis, 2024 and 2031 (%)
- Y-o-Y Growth Analysis, 2019-2031
- Segment Trends
Computer to Computer
- Introduction
- Market Size and Forecast, 2019-2031, (US$ Bn)
Computer to Phone
- Introduction
- Market Size and Forecast, 2019-2031, (US$ Bn)
Phone to Phone
- Introduction
- Market Size and Forecast, 2019-2031, (US$ Bn)

6. Global VoIP Services Market, By Vertical, 2019-2031, (US$ Bn)

Introduction
- Market Share Analysis, 2024 and 2031 (%)
- Y-o-Y Growth Analysis, 2019-2031
- Segment Trends
BFSI
- Introduction
- Market Size and Forecast, 2019-2031, (US$ Bn)
IT & Telecom
- Introduction
- Market Size and Forecast, 2019-2031, (US$ Bn)
Healthcare
- Introduction
- Market Size and Forecast, 2019-2031, (US$ Bn)
Media & Entertainment
- Introduction
- Market Size and Forecast, 2019-2031, (US$ Bn)
Retail & e-Commerce
- Introduction
- Market Size and Forecast, 2019-2031, (US$ Bn)
Travel & Hospitality
- Introduction
- Market Size and Forecast, 2019-2031, (US$ Bn)
Others
- Introduction
- Market Size and Forecast, 2019-2031, (US$ Bn)

7. Global VoIP Services Market, By Region, 2019-2031, (US$ Bn)

Introduction
- Market Share Analysis, By Region, 2024 and 2031 (%)
- Y-o-Y Growth Analysis, 2019-2031
North America
- Regional Trends
- Market Size and Forecast, By Call Type, 2019-2031, (US$ Bn)
- Market Size and Forecast, By Configuration, 2019-2031, (US$ Bn)
- Market Size and Forecast, By Vertical, 2019-2031, (US$ Bn)
- Market Size and Forecast, By Country, 2019-2031, (US$ Bn)
  - U.S.
  - Canada
Europe
- Regional Trends
- Market Size and Forecast, By Call Type, 2019-2031, (US$ Bn)
- Market Size and Forecast, By Configuration, 2019-2031, (US$ Bn)
- Market Size and Forecast, By Vertical, 2019-2031, (US$ Bn)
- Market Size and Forecast, By Country, 2019-2031, (US$ Bn)
  - U.K.
  - Germany
  - France
  - Russia
  - Rest of Europe
Asia Pacific
- Regional Trends
- Market Size and Forecast, By Call Type, 2019-2031, (US$ Bn)
- Market Size and Forecast, By Configuration, 2019-2031, (US$ Bn)
- Market Size and Forecast, By Vertical, 2019-2031, (US$ Bn)
- Market Size and Forecast, By Country, 2019-2031, (US$ Bn)
  - China
  - India
  - Japan
  - ASEAN
  - Australia
  - South Korea
  - Rest of Asia Pacific
Latin America
- Regional Trends
- Market Size and Forecast, By Call Type, 2019-2031, (US$ Bn)
- Market Size and Forecast, By Configuration, 2019-2031, (US$ Bn)
- Market Size and Forecast, By Vertical, 2019-2031, (US$ Bn)
- Market Size and Forecast, By Country, 2019-2031, (US$ Bn)
  - Brazil
  - Argentina
  - Mexico
  - Rest of Latin America
Middle East & Africa
- Regional Trends
- Market Size and Forecast, By Call Type, 2019-2031, (US$ Bn)
- Market Size and Forecast, By Configuration, 2019-2031, (US$ Bn)
- Market Size and Forecast, By Vertical, 2019-2031, (US$ Bn)
- Market Size and Forecast, By Country, 2019-2031, (US$ Bn)
  - South Africa
  - GCC Countries
  - Rest of the Middle East & Africa

8. Competitive Landscape

Company Profiles
- 8x8 Inc.
  - Company Overview
  - Product Portfolio
  - Financial Performance
  - Key Strategies
  - Recent Developments/Updates
- AT&T Inc.
  - Company Overview
  - Product Portfolio
  - Financial Performance
  - Key Strategies
  - Recent Developments/Updates
- Avaya Inc.
  - Company Overview
  - Product Portfolio
  - Financial Performance
  - Key Strategies
  - Recent Developments/Updates
- Bandwidth Inc.
  - Company Overview
  - Product Portfolio
  - Financial Performance
  - Key Strategies
  - Recent Developments/Updates
- BT Group plc
  - Company Overview
  - Product Portfolio
  - Financial Performance
  - Key Strategies
  - Recent Developments/Updates
- CenturyLink Inc.
  - Company Overview
  - Product Portfolio
  - Financial Performance
  - Key Strategies
  - Recent Developments/Updates
- Cisco Systems Inc.
  - Company Overview
  - Product Portfolio
  - Financial Performance
  - Key Strategies
  - Recent Developments/Updates
- Dialpad Inc.
  - Company Overview
  - Product Portfolio
  - Financial Performance
  - Key Strategies
  - Recent Developments/Updates
- Frontier Communications Corporation
  - Company Overview
  - Product Portfolio
  - Financial Performance
  - Key Strategies
  - Recent Developments/Updates
- GoTo (LogMeIn Inc.)
  - Company Overview
  - Product Portfolio
  - Financial Performance
  - Key Strategies
  - Recent Developments/Updates
- Intermedia.net Inc.
  - Company Overview
  - Product Portfolio
  - Financial Performance
  - Key Strategies
  - Recent Developments/Updates
- Mitel Networks Corporation
  - Company Overview
  - Product Portfolio
  - Financial Performance
  - Key Strategies
  - Recent Developments/Updates
- RingCentral Inc.
  - Company Overview
  - Product Portfolio
  - Financial Performance
  - Key Strategies
  - Recent Developments/Updates
- Verizon Communications Inc.
  - Company Overview
  - Product Portfolio
  - Financial Performance
  - Key Strategies
  - Recent Developments/Updates
- Vonage Holdings Corp.
  - Company Overview
  - Product Portfolio
  - Financial Performance
  - Key Strategies
  - Recent Developments/Updates

9. Analyst Recommendations

Wheel of Fortune
Analyst View
Coherent Opportunity Map

10. Research Methodology

References
Research Methodology
About us and Sales Contact