Global Online Survey Software Market Size Study, by Industry (Aerospace & Defense, Automotive & Transportation, BFSI, Consumer Goods & Retail, Education, Healthcare & Life Sciences, IT, and Others) and Regional Forecasts 2022-2032

Description

The Global Online Survey Software Market is valued at approximately USD 6.66 billion in 2023 and is projected to reach USD 7.35 billion by 2024. Anticipating a healthy CAGR of 11.54% over the forecast period from 2024 to 2032, the market is poised to surge to an estimated USD 17.23 billion by 2032. The online survey software industry is experiencing robust growth, driven by the escalating demand for real-time data analytics, which is becoming increasingly critical for informed business decision-making. With the rise of cloud-based services, businesses are rapidly adopting these digital tools to streamline their data collection processes and gain actionable insights efficiently. The software's versatility is evidenced by its broad application across industries such as market research, customer satisfaction, employee engagement, and academic research, which highlights its integral role in modern business strategies.

This surge in demand is largely attributed to the growing emphasis on enhancing customer experience and retention, especially in today's highly competitive business environment. However, the market does face challenges, notably concerns around data privacy and the complexities of adhering to varying international regulations. Additionally, the high level of competition among existing platforms presents a hurdle to market expansion. Despite these challenges, the market continues to advance, with significant developments in machine learning and predictive analytics, enabling more sophisticated data analysis and insights.

Geographically, North America leads the market, driven by a strong culture of consumer feedback and data-driven decision-making, particularly in sectors such as healthcare, retail, and technology. In contrast, Europe places a premium on regulatory compliance, influencing the demand for secure and robust survey platforms. The Asia-Pacific region is experiencing rapid growth due to increasing internet penetration and the rising adoption of digital solutions, particularly among startups and local businesses. These regional dynamics underscore the global expansion and diversification of the online survey software market.

Major market players included in this report are:

Google LLC by Alphabet Inc.
Qualtrics International Inc.
SurveyMonkey (Momentive Inc.)
Zoho Corporation
Typeform S.L.
Medallia, Inc.
JotForm Inc.
Alchemer, LLC
QuestionPro Inc.
Birdeye Inc.
Cisco Systems, Inc.
Toluna, Inc.
Sogolytics
Qualaroo, Inc.
Surveylegend

The detailed segments and sub-segment of the market are explained below:

By Industry:

Aerospace & Defense
Automotive & Transportation
Banking, Financial Services & Insurance
Building, Construction & Real Estate
Consumer Goods & Retail
Education
Energy & Utilities
Government & Public Sector
Healthcare & Life Sciences
Information Technology
Manufacturing
Media & Entertainment
Telecommunication
Travel & Hospitality

By Region:

North America
- U.S.
- Canada
Europe
- UK
- Germany
- France
- Spain
- Italy
- ROE
Asia Pacific
- China
- India
- Japan
- Australia
- South Korea
- RoAPAC
Latin America
- Brazil
- Mexico
- Rest of Latin America
Middle East & Africa
- Saudi Arabia
- South Africa
- RoMEA
Common content for 'Report Description'

By Region: North America

U.S.
Canada
Europe
UK
Germany
France
Spain
Italy
ROE
Asia Pacific
China
India
Japan
Australia
South Korea
RoAPAC
Latin America
Brazil
Mexico
Middle East & Africa
Saudi Arabia
South Africa
RoMEA

Years considered for the study are as follows:

Historical year - 2022
Base year - 2023
Forecast period - 2024 to 2032

Key Takeaways:

Market Estimates & Forecast for 10 years from 2022 to 2032.
Annualized revenues and regional level analysis for each market segment.
Detailed analysis of geographical landscape with Country level analysis of major regions.
Competitive landscape with information on major players in the market.
Analysis of key business strategies and recommendations on future market approach.
Analysis of competitive structure of the market.
Demand side and supply side analysis of the market.

Chapter 1. Global Online Survey Software Market Executive Summary

1.1. Global Online Survey Software Market Size & Forecast (2022- 2032)
1.2. Regional Summary
1.3. Segmental Summary
- 1.3.1. By Industry
1.4. Key Trends
1.5. Recession Impact
1.6. Analyst Recommendation & Conclusion

Chapter 2. Global Online Survey Software Market Definition and Research Assumptions

2.1. Research Objective
2.2. Market Definition
2.3. Research Assumptions
- 2.3.1. Inclusion & Exclusion
- 2.3.2. Limitations
- 2.3.3. Supply Side Analysis
  - 2.3.3.1. Availability
  - 2.3.3.2. Infrastructure
  - 2.3.3.3. Regulatory Environment
  - 2.3.3.4. Market Competition
  - 2.3.3.5. Economic Viability (Consumer's Perspective)
- 2.3.4. Demand Side Analysis
  - 2.3.4.1. Regulatory frameworks
  - 2.3.4.2. Technological Advancements
  - 2.3.4.3. Environmental Considerations
  - 2.3.4.4. Consumer Awareness & Acceptance
2.4. Estimation Methodology
2.5. Years Considered for the Study
2.6. Currency Conversion Rates

Chapter 3. Global Online Survey Software Market Dynamics

3.1. Market Drivers
- 3.1.1. Growing Demand for Real-Time Data Analytics
- 3.1.2. Rising Adoption of Cloud-Based Services
- 3.1.3. Increasing Emphasis on Customer Experience
3.2. Market Challenges
- 3.2.1. Data Privacy Concerns
- 3.2.2. Complexity of Regulatory Compliance
3.3. Market Opportunities
- 3.3.1. Development of Advanced Data Analysis Features
- 3.3.2. Integration of AI for Predictive Insights
- 3.3.3. Expansion in Emerging Markets

Chapter 4. Global Online Survey Software Market Industry Analysis

4.1. Porter's 5 Force Model
- 4.1.1. Bargaining Power of Suppliers
- 4.1.2. Bargaining Power of Buyers
- 4.1.3. Threat of New Entrants
- 4.1.4. Threat of Substitutes
- 4.1.5. Competitive Rivalry
- 4.1.6. Futuristic Approach to Porter's 5 Force Model
- 4.1.7. Porter's 5 Force Impact Analysis
4.2. PESTEL Analysis
- 4.2.1. Political
- 4.2.2. Economical
- 4.2.3. Social
- 4.2.4. Technological
- 4.2.5. Environmental
- 4.2.6. Legal
4.3. Top investment opportunity
4.4. Top winning strategies
4.5. Disruptive Trends
4.6. Industry Expert Perspective
4.7. Analyst Recommendation & Conclusion

Chapter 5. Global Online Survey Software Market Size & Forecasts by Industry 2022-2032

5.1. Segment Dashboard
5.2. Global Online Survey Software Market: Industry Revenue Trend Analysis, 2022 & 2032 (USD Billion)
- 5.2.1. Aerospace & Defense
- 5.2.2. Automotive & Transportation
- 5.2.3. Banking, Financial Services & Insurance
- 5.2.4. Building, Construction & Real Estate
- 5.2.5. Consumer Goods & Retail
- 5.2.6. Education
- 5.2.7. Energy & Utilities
- 5.2.8. Government & Public Sector
- 5.2.9. Healthcare & Life Sciences
- 5.2.10. Information Technology
- 5.2.11. Manufacturing
- 5.2.12. Media & Entertainment
- 5.2.13. Telecommunication
- 5.2.14. Travel & Hospitality

Chapter 6. Global Online Survey Software Market Size & Forecasts by Region 2022-2032

6.1. North America Online Survey Software Market
- 6.1.1. U.S. Online Survey Software Market
  - 6.1.1.1. Industry breakdown size & forecasts, 2022-2032
- 6.1.2. Canada Online Survey Software Market
6.2. Europe Online Survey Software Market
- 6.2.1. U.K. Online Survey Software Market
- 6.2.2. Germany Online Survey Software Market
- 6.2.3. France Online Survey Software Market
- 6.2.4. Spain Online Survey Software Market
- 6.2.5. Italy Online Survey Software Market
- 6.2.6. Rest of Europe Online Survey Software Market
6.3. Asia-Pacific Online Survey Software Market
- 6.3.1. China Online Survey Software Market
- 6.3.2. India Online Survey Software Market
- 6.3.3. Japan Online Survey Software Market
- 6.3.4. Australia Online Survey Software Market
- 6.3.5. South Korea Online Survey Software Market
- 6.3.6. Rest of Asia Pacific Online Survey Software Market
6.4. Latin America Online Survey Software Market
- 6.4.1. Brazil Online Survey Software Market
- 6.4.2. Mexico Online Survey Software Market
- 6.4.3. Rest of Latin America Online Survey Software Market
6.5. Middle East & Africa Online Survey Software Market
- 6.5.1. Saudi Arabia Online Survey Software Market
- 6.5.2. South Africa Online Survey Software Market
- 6.5.3. Rest of Middle East & Africa Online Survey Software Market

Chapter 7. Competitive Intelligence

7.1. Key Company SWOT Analysis
- 7.1.1. Google LLC by Alphabet Inc.
- 7.1.2. Qualtrics International Inc.
- 7.1.3. Zoho Corporation
7.2. Top Market Strategies
7.3. Company Profiles
- 7.3.1. Google LLC by Alphabet Inc.
  - 7.3.1.1. Key Information
  - 7.3.1.2. Overview
  - 7.3.1.3. Financial (Subject to Data Availability)
  - 7.3.1.4. Product Summary
  - 7.3.1.5. Market Strategies
- 7.3.2. Qualtrics International Inc.
- 7.3.3. Zoho Corporation
- 7.3.4. SurveyMonkey (Momentive Inc.)
- 7.3.5. Typeform S.L.
- 7.3.6. Medallia, Inc.
- 7.3.7. JotForm Inc.
- 7.3.8. Alchemer, LLC
- 7.3.9. QuestionPro Inc.
- 7.3.10. Birdeye Inc.
- 7.3.11. Cisco Systems, Inc.
- 7.3.12. Toluna, Inc.
- 7.3.13. Sogolytics
- 7.3.14. Qualaroo, Inc.
- 7.3.15. Surveylegend

Chapter 8. Research Process

8.1. Research Process
- 8.1.1. Data Mining
- 8.1.2. Analysis
- 8.1.3. Market Estimation
- 8.1.4. Validation
- 8.1.5. Publishing
8.2. Research Attributes