Global Cloud Communication Platform Market Size study & Forecast, by Solution, by Service, by Organization Size, by Vertical and Regional Analysis, 2023-2030

Description

List of Tables

Global Cloud Communication Platform Market is valued approximately at USD 5.65 billion in 2022 and is anticipated to grow with a healthy growth rate of more than 26.80% over the forecast period 2023-2030. The cloud communication platform market is a fast-growing market that provides communication solutions over the internet through cloud-based platforms. Cloud communication platforms enable businesses and organizations to communicate more effectively, efficiently and securely with customers, partners, and employees. These platforms offer a wide range of communication capabilities, including voice, video, messaging, and collaboration tools, which can be accessed from anywhere with an internet connection. The major driving factors for the Global Cloud Communication Platform Market are rising deployment of remote work and mobile workforce and adoption of automation in the companies. Moreover, rising technological advancement and high adoption rate in small and medium enterprises is creating lucrative growth opportunity for the market over the forecast period 2023-2030.

In 2021, diabetes will affect 537 million adults globally, with one in ten adults already having the disease, predicts the World Health Organisation. Additionally, populations that are elderly and fat are more likely to develop chronic diseases. The globe Bank Group estimates that there were 727 million elderly people in the globe in 2020, and that number will triple over the following three decades to reach 1.5 billion. Formulation improvements are a significant factor driving the growth of the space. Aspart from the Cloud Communication Platform is formulated as Fiasp (Novo Nordisk) in conjunction with the vitamin B3 niacinamide, which promotes the drug's early absorption. The only inhaled medication available on the market is Afrezza (Mannkind), which does not require syringes or needles. Additionally, the oral Cloud Communication Platform capsule from Oramed Pharmaceuticals is in phase 3 clinical studies. The BLA is planned to be submitted by the end of Q4 2023. The successful launch of this Solution may provide patients with an alternative option. However, the lack of security and high dependency on internet stifles market growth throughout the forecast period of 2023-2030.

The key regions considered for the Global Cloud Communication Platform Market study includes Asia Pacific, North America, Europe, Latin America, and Middle East & Africa. North America is one of the largest markets for cloud communication platforms, driven by the high adoption of cloud-based solutions and the presence of major technology companies. The region is home to several prominent cloud communication platform providers, including Microsoft, Zoom, and Twilio. Asia Pacific region thed fastest-growing markets for cloud communication platforms, driven by the increasing adoption of cloud-based solutions and the growth of digital transformation initiatives. Countries such as China, India, and Japan are significant contributors to the growth of the market in the region.

Major market players included in this report are:

8x8, Inc.
Avaya, Inc.
Cisco Systems, Inc.
Twilio, Inc.
NetFortris, Inc.
West IP Communications, Inc.
Telestax, Inc.
Plivo, Inc.
CallFire, Inc.
IBM Corporation

Recent Developments in the Market:

In September 2019, Microsoft announced the launch of Azure Communication Services, a cloud-based platform that enables developers to integrate voice, video, chat, and SMS messaging into their applications. The platform is built on top of Azure, Microsoft's cloud computing platform, and is designed to be highly scalable and secure.
In October 2021, Zoom announced the launch of Zoom Apps, a new platform that enables developers to build and distribute custom apps within the Zoom platform. This includes communication apps that can integrate with Zoom's video conferencing, chat, and phone systems. Zoom also offers an API that developers can use to integrate Zoom's communication features into their own applications.

Global Cloud Communication Platform Market Report Scope:

Historical Data: - 2020 - 2021
Base Year for Estimation: - 2022
Forecast period: - 2023-2030
Report Coverage: - Revenue forecast, Company Ranking, Competitive Landscape, Growth factors, and Trends
Segments Covered: - Solution, Service, Organization Size, Vertical, Region
Regional Scope: - North America; Europe; Asia Pacific; Latin America; Middle East & Africa
Customization Scope: - Free report customization (equivalent up to 8 analyst's working hours) with purchase. Addition or alteration to country, regional & segment scope*

The objective of the study is to define market sizes of different segments & countries in recent years and to forecast the values to the coming years. The report is designed to incorporate both qualitative and quantitative aspects of the industry within countries involved in the study.

The report also caters detailed information about the crucial aspects such as driving factors & challenges which will define the future growth of the market. Additionally, it also incorporates potential opportunities in micro markets for stakeholders to invest along with the detailed analysis of competitive landscape and Solution offerings of key players. The detailed segments and sub-segment of the market are explained below.

By Solution:

Unified Communication and Collaboration (UCC/UCaaS)
Web Real-Time Communication (WebRTC)
Interactive Voice Response (IVR)
Voice over Internet Protocol (VoIP)
Application Programming Interface (API)
Reporting and Analytics

By Service:

Training and consulting
Support and maintenance
Managed services

By Organization Size:

Large enterprises
Small and Medium Enterprises (SME)

By Vertical:

BFSI
Healthcare
Telecommunication and ITES
Government
Retail
Travel and hospitality
Education
Manufacturing
Others

By Region:

North America
U.S.
Canada
Europe
UK
Germany
France
Spain
Italy
ROE
Asia Pacific
China
India
Japan
Australia
South Korea
RoAPAC
Latin America
Brazil
Mexico
Middle East & Africa
Saudi Arabia
South Africa
Rest of Middle East & Africa

Chapter 1. Executive Summary

1.1. Market Snapshot
1.2. Global & Segmental Market Estimates & Forecasts, 2020-2030 (USD Billion)
- 1.2.1. Cloud Communication Platform Market, by region, 2020-2030 (USD Billion)
- 1.2.2. Cloud Communication Platform Market, by Solution, 2020-2030 (USD Billion)
- 1.2.3. Cloud Communication Platform Market, by Service, 2020-2030 (USD Billion)
- 1.2.4. Cloud Communication Platform Market, by Organization Size, 2020-2030 (USD Billion)
- 1.2.5. Cloud Communication Platform Market, by Vertical, 2020-2030 (USD Billion)
1.3. Key Trends
1.4. Estimation Methodology
1.5. Research Assumption

Chapter 2. Global Cloud Communication Platform Market Definition and Scope

2.1. Objective of the Study
2.2. Market Definition & Scope
- 2.2.1. Industry Evolution
- 2.2.2. Scope of the Study
2.3. Years Considered for the Study
2.4. Currency Conversion Rates

Chapter 3. Global Cloud Communication Platform Market Dynamics

3.1. Cloud Communication Platform Market Impact Analysis (2020-2030)
- 3.1.1. Market Drivers
  - 3.1.1.1. Remote work and mobile workforce
  - 3.1.1.2. Adoption of automation in the companies
- 3.1.2. Market Challenges
  - 3.1.2.1. Lack of security
  - 3.1.2.2. High dependency on Internet
- 3.1.3. Market Opportunities
  - 3.1.3.1. Technological advancements
  - 3.1.3.2. High adoption rate in small and medium enterprises

Chapter 4. Global Cloud Communication Platform Market: Industry Analysis

4.1. Porter's 5 Force Model
- 4.1.1. Bargaining Power of Suppliers
- 4.1.2. Bargaining Power of Buyers
- 4.1.3. Threat of New Entrants
- 4.1.4. Threat of Substitutes
- 4.1.5. Competitive Rivalry
4.2. Porter's 5 Force Impact Analysis
4.3. PEST Analysis
- 4.3.1. Political
- 4.3.2. Economic
- 4.3.3. Social
- 4.3.4. Technological
- 4.3.5. Environmental
- 4.3.6. Legal
4.4. Top investment opportunity
4.5. Top winning strategies
4.6. COVID-19 Impact Analysis
4.7. Disruptive Trends
4.8. Industry Expert Perspective
4.9. Analyst Recommendation & Conclusion

Chapter 5. Global Cloud Communication Platform Market, by Solution

5.1. Market Snapshot
5.2. Global Cloud Communication Platform Market by Solution, Performance - Potential Analysis
5.3. Global Cloud Communication Platform Market Estimates & Forecasts by Solution 2020-2030 (USD Billion)
5.4. Cloud Communication Platform Market, Sub Segment Analysis
- 5.4.1. Unified Communication and Collaboration (UCC/UCaaS)
- 5.4.2. Web Real-Time Communication (WebRTC)
- 5.4.3. Interactive Voice Response (IVR)
- 5.4.4. Voice over Internet Protocol (VoIP)
- 5.4.5. Application Programming Interface (API)
- 5.4.6. Reporting and Analytics

Chapter 6. Global Cloud Communication Platform Market, by Service

6.1. Market Snapshot
6.2. Global Cloud Communication Platform Market by Service, Performance - Potential Analysis
6.3. Global Cloud Communication Platform Market Estimates & Forecasts by Service 2020-2030 (USD Billion)
6.4. Cloud Communication Platform Market, Sub Segment Analysis
- 6.4.1. Training and consulting
- 6.4.2. Support and maintenance
- 6.4.3. Managed services

Chapter 7. Global Cloud Communication Platform Market, by Organization Size

7.1. Market Snapshot
7.2. Global Cloud Communication Platform Market by Organization Size, Performance - Potential Analysis
7.3. Global Cloud Communication Platform Market Estimates & Forecasts by Organization Size 2020-2030 (USD Billion)
7.4. Cloud Communication Platform Market, Sub Segment Analysis
- 7.4.1. Large enterprises
- 7.4.2. Small and Medium Enterprises (SME)

Chapter 8. Global Cloud Communication Platform Market, by Vertical

8.1. Market Snapshot
8.2. Global Cloud Communication Platform Market by Vertical, Performance - Potential Analysis
8.3. Global Cloud Communication Platform Market Estimates & Forecasts by Vertical 2020-2030 (USD Billion)
8.4. Cloud Communication Platform Market, Sub Segment Analysis
- 8.4.1. BFSI
- 8.4.2. Healthcare
- 8.4.3. Telecommunication and ITES
- 8.4.4. Government
- 8.4.5. Retail
- 8.4.6. Travel and hospitality
- 8.4.7. Education
- 8.4.8. Manufacturing
- 8.4.9. Others

Chapter 9. Global Cloud Communication Platform Market, Regional Analysis

9.1. Top Leading Countries
9.2. Top Emerging Countries
9.3. Cloud Communication Platform Market, Regional Market Snapshot
9.4. North America Cloud Communication Platform Market
- 9.4.1. U.S. Cloud Communication Platform Market
  - 9.4.1.1. Solution breakdown estimates & forecasts, 2020-2030
  - 9.4.1.2. Service breakdown estimates & forecasts, 2020-2030
  - 9.4.1.3. Organization Size breakdown estimates & forecasts, 2020-2030
  - 9.4.1.4. Vertical breakdown estimates & forecasts, 2020-2030
- 9.4.2. Canada Cloud Communication Platform Market
9.5. Europe Cloud Communication Platform Market Snapshot
- 9.5.1. U.K. Cloud Communication Platform Market
- 9.5.2. Germany Cloud Communication Platform Market
- 9.5.3. France Cloud Communication Platform Market
- 9.5.4. Spain Cloud Communication Platform Market
- 9.5.5. Italy Cloud Communication Platform Market
- 9.5.6. Rest of Europe Cloud Communication Platform Market
9.6. Asia-Pacific Cloud Communication Platform Market Snapshot
- 9.6.1. China Cloud Communication Platform Market
- 9.6.2. India Cloud Communication Platform Market
- 9.6.3. Japan Cloud Communication Platform Market
- 9.6.4. Australia Cloud Communication Platform Market
- 9.6.5. South Korea Cloud Communication Platform Market
- 9.6.6. Rest of Asia Pacific Cloud Communication Platform Market
9.7. Latin America Cloud Communication Platform Market Snapshot
- 9.7.1. Brazil Cloud Communication Platform Market
- 9.7.2. Mexico Cloud Communication Platform Market
9.8. Middle East & Africa Cloud Communication Platform Market
- 9.8.1. Saudi Arabia Cloud Communication Platform Market
- 9.8.2. South Africa Cloud Communication Platform Market
- 9.8.3. Rest of Middle East & Africa Cloud Communication Platform Market

Chapter 10. Competitive Intelligence

10.1. Key Company SWOT Analysis
- 10.1.1. Company 1
- 10.1.2. Company 2
- 10.1.3. Company 3
10.2. Top Market Strategies
10.3. Company Profiles
- 10.3.1. 8x8, Inc.
  - 10.3.1.1. Key Information
  - 10.3.1.2. Overview
  - 10.3.1.3. Financial (Subject to Data Availability)
  - 10.3.1.4. Product Summary
  - 10.3.1.5. Recent Developments
- 10.3.2. Avaya, Inc.
- 10.3.3. Cisco Systems, Inc.
- 10.3.4. Twilio, Inc.
- 10.3.5. NetFortris, Inc.
- 10.3.6. West IP Communications, Inc.
- 10.3.7. Telestax, Inc.
- 10.3.8. Plivo, Inc.
- 10.3.9. CallFire, Inc.
- 10.3.10. IBM Corporation

Chapter 11. Research Process

11.1. Research Process
- 11.1.1. Data Mining
- 11.1.2. Analysis
- 11.1.3. Market Estimation
- 11.1.4. Validation
- 11.1.5. Publishing
11.2. Research Attributes
11.3. Research Assumption

LIST OF TABLES

TABLE 1. Global Cloud Communication Platform Market, report scope
TABLE 2. Global Cloud Communication Platform Market estimates & forecasts by Region 2020-2030 (USD Billion)
TABLE 3. Global Cloud Communication Platform Market estimates & forecasts by Solution 2020-2030 (USD Billion)
TABLE 4. Global Cloud Communication Platform Market estimates & forecasts by Service 2020-2030 (USD Billion)
TABLE 5. Global Cloud Communication Platform Market estimates & forecasts by Organization Size 2020-2030 (USD Billion)
TABLE 6. Global Cloud Communication Platform Market estimates & forecasts by Vertical 2020-2030 (USD Billion)
TABLE 7. Global Cloud Communication Platform Market by segment, estimates & forecasts, 2020-2030 (USD Billion)
TABLE 8. Global Cloud Communication Platform Market by region, estimates & forecasts, 2020-2030 (USD Billion)
TABLE 9. Global Cloud Communication Platform Market by segment, estimates & forecasts, 2020-2030 (USD Billion)
TABLE 10. Global Cloud Communication Platform Market by region, estimates & forecasts, 2020-2030 (USD Billion)
TABLE 11. Global Cloud Communication Platform Market by segment, estimates & forecasts, 2020-2030 (USD Billion)
TABLE 12. Global Cloud Communication Platform Market by region, estimates & forecasts, 2020-2030 (USD Billion)
TABLE 13. Global Cloud Communication Platform Market by segment, estimates & forecasts, 2020-2030 (USD Billion)
TABLE 14. Global Cloud Communication Platform Market by region, estimates & forecasts, 2020-2030 (USD Billion)
TABLE 15. Global Cloud Communication Platform Market by segment, estimates & forecasts, 2020-2030 (USD Billion)
TABLE 16. Global Cloud Communication Platform Market by region, estimates & forecasts, 2020-2030 (USD Billion)
TABLE 17. U.S. Cloud Communication Platform Market estimates & forecasts, 2020-2030 (USD Billion)
TABLE 18. U.S. Cloud Communication Platform Market estimates & forecasts by segment 2020-2030 (USD Billion)
TABLE 19. U.S. Cloud Communication Platform Market estimates & forecasts by segment 2020-2030 (USD Billion)
TABLE 20. Canada Cloud Communication Platform Market estimates & forecasts, 2020-2030 (USD Billion)
TABLE 21. Canada Cloud Communication Platform Market estimates & forecasts by segment 2020-2030 (USD Billion)
TABLE 22. Canada Cloud Communication Platform Market estimates & forecasts by segment 2020-2030 (USD Billion)
TABLE 23. UK Cloud Communication Platform Market estimates & forecasts, 2020-2030 (USD Billion)
TABLE 24. UK Cloud Communication Platform Market estimates & forecasts by segment 2020-2030 (USD Billion)
TABLE 25. UK Cloud Communication Platform Market estimates & forecasts by segment 2020-2030 (USD Billion)
TABLE 26. Germany Cloud Communication Platform Market estimates & forecasts, 2020-2030 (USD Billion)
TABLE 27. Germany Cloud Communication Platform Market estimates & forecasts by segment 2020-2030 (USD Billion)
TABLE 28. Germany Cloud Communication Platform Market estimates & forecasts by segment 2020-2030 (USD Billion)
TABLE 29. France Cloud Communication Platform Market estimates & forecasts, 2020-2030 (USD Billion)
TABLE 30. France Cloud Communication Platform Market estimates & forecasts by segment 2020-2030 (USD Billion)
TABLE 31. France Cloud Communication Platform Market estimates & forecasts by segment 2020-2030 (USD Billion)
TABLE 32. Italy Cloud Communication Platform Market estimates & forecasts, 2020-2030 (USD Billion)
TABLE 33. Italy Cloud Communication Platform Market estimates & forecasts by segment 2020-2030 (USD Billion)
TABLE 34. Italy Cloud Communication Platform Market estimates & forecasts by segment 2020-2030 (USD Billion)
TABLE 35. Spain Cloud Communication Platform Market estimates & forecasts, 2020-2030 (USD Billion)
TABLE 36. Spain Cloud Communication Platform Market estimates & forecasts by segment 2020-2030 (USD Billion)
TABLE 37. Spain Cloud Communication Platform Market estimates & forecasts by segment 2020-2030 (USD Billion)
TABLE 38. RoE Cloud Communication Platform Market estimates & forecasts, 2020-2030 (USD Billion)
TABLE 39. RoE Cloud Communication Platform Market estimates & forecasts by segment 2020-2030 (USD Billion)
TABLE 40. RoE Cloud Communication Platform Market estimates & forecasts by segment 2020-2030 (USD Billion)
TABLE 41. China Cloud Communication Platform Market estimates & forecasts, 2020-2030 (USD Billion)
TABLE 42. China Cloud Communication Platform Market estimates & forecasts by segment 2020-2030 (USD Billion)
TABLE 43. China Cloud Communication Platform Market estimates & forecasts by segment 2020-2030 (USD Billion)
TABLE 44. India Cloud Communication Platform Market estimates & forecasts, 2020-2030 (USD Billion)
TABLE 45. India Cloud Communication Platform Market estimates & forecasts by segment 2020-2030 (USD Billion)
TABLE 46. India Cloud Communication Platform Market estimates & forecasts by segment 2020-2030 (USD Billion)
TABLE 47. Japan Cloud Communication Platform Market estimates & forecasts, 2020-2030 (USD Billion)
TABLE 48. Japan Cloud Communication Platform Market estimates & forecasts by segment 2020-2030 (USD Billion)
TABLE 49. Japan Cloud Communication Platform Market estimates & forecasts by segment 2020-2030 (USD Billion)
TABLE 50. South Korea Cloud Communication Platform Market estimates & forecasts, 2020-2030 (USD Billion)
TABLE 51. South Korea Cloud Communication Platform Market estimates & forecasts by segment 2020-2030 (USD Billion)
TABLE 52. South Korea Cloud Communication Platform Market estimates & forecasts by segment 2020-2030 (USD Billion)
TABLE 53. Australia Cloud Communication Platform Market estimates & forecasts, 2020-2030 (USD Billion)
TABLE 54. Australia Cloud Communication Platform Market estimates & forecasts by segment 2020-2030 (USD Billion)
TABLE 55. Australia Cloud Communication Platform Market estimates & forecasts by segment 2020-2030 (USD Billion)
TABLE 56. RoAPAC Cloud Communication Platform Market estimates & forecasts, 2020-2030 (USD Billion)
TABLE 57. RoAPAC Cloud Communication Platform Market estimates & forecasts by segment 2020-2030 (USD Billion)
TABLE 58. RoAPAC Cloud Communication Platform Market estimates & forecasts by segment 2020-2030 (USD Billion)
TABLE 59. Brazil Cloud Communication Platform Market estimates & forecasts, 2020-2030 (USD Billion)
TABLE 60. Brazil Cloud Communication Platform Market estimates & forecasts by segment 2020-2030 (USD Billion)
TABLE 61. Brazil Cloud Communication Platform Market estimates & forecasts by segment 2020-2030 (USD Billion)
TABLE 62. Mexico Cloud Communication Platform Market estimates & forecasts, 2020-2030 (USD Billion)
TABLE 63. Mexico Cloud Communication Platform Market estimates & forecasts by segment 2020-2030 (USD Billion)
TABLE 64. Mexico Cloud Communication Platform Market estimates & forecasts by segment 2020-2030 (USD Billion)
TABLE 65. RoLA Cloud Communication Platform Market estimates & forecasts, 2020-2030 (USD Billion)
TABLE 66. RoLA Cloud Communication Platform Market estimates & forecasts by segment 2020-2030 (USD Billion)
TABLE 67. RoLA Cloud Communication Platform Market estimates & forecasts by segment 2020-2030 (USD Billion)
TABLE 68. Saudi Arabia Cloud Communication Platform Market estimates & forecasts, 2020-2030 (USD Billion)
TABLE 69. South Africa Cloud Communication Platform Market estimates & forecasts by segment 2020-2030 (USD Billion)
TABLE 70. RoMEA Cloud Communication Platform Market estimates & forecasts by segment 2020-2030 (USD Billion)
TABLE 71. List of secondary sources, used in the study of global Cloud Communication Platform Market
TABLE 72. List of primary sources, used in the study of global Cloud Communication Platform Market
TABLE 73. Years considered for the study
TABLE 74. Exchange rates considered

List of tables and figures and dummy in nature, final lists may vary in the final deliverable

LIST OF FIGURES

List of figures

FIG 1. Global Cloud Communication Platform Market, research methodology
FIG 2. Global Cloud Communication Platform Market, Market estimation techniques
FIG 3. Global Market size estimates & forecast methods
FIG 4. Global Cloud Communication Platform Market, key trends 2022
FIG 5. Global Cloud Communication Platform Market, growth prospects 2023-2030
FIG 6. Global Cloud Communication Platform Market, porters 5 force model
FIG 7. Global Cloud Communication Platform Market, pest analysis
FIG 8. Global Cloud Communication Platform Market, value chain analysis
FIG 9. Global Cloud Communication Platform Market by segment, 2020 & 2030 (USD Billion)
FIG 10. Global Cloud Communication Platform Market by segment, 2020 & 2030 (USD Billion)
FIG 11. Global Cloud Communication Platform Market by segment, 2020 & 2030 (USD Billion)
FIG 12. Global Cloud Communication Platform Market by segment, 2020 & 2030 (USD Billion)
FIG 13. Global Cloud Communication Platform Market by segment, 2020 & 2030 (USD Billion)
FIG 14. Global Cloud Communication Platform Market, regional snapshot 2020 & 2030
FIG 15. North America Cloud Communication Platform Market 2020 & 2030 (USD Billion)
FIG 16. Europe Cloud Communication Platform Market 2020 & 2030 (USD Billion)
FIG 17. Asia pacific Cloud Communication Platform Market 2020 & 2030 (USD Billion)
FIG 18. Latin America Cloud Communication Platform Market 2020 & 2030 (USD Billion)
FIG 19. Middle East & Africa Cloud Communication Platform Market 2020 & 2030 (USD Billion)