Telecoms Operator Growth Strategies: Case Studies and Analysis (Volume VI)

"Most operators are using AI as a tool for reducing costs rather than increasing revenue but SK Telecom is a notable exception."

This report analyses the growth initiatives of 12 telecoms operators worldwide. Each operator's growth initiatives are assessed based on four key service areas: core consumer, business, media and "other". The report also explores the implications for strategy teams that are comparing different approaches to growing revenue.

Questions answered in this report::

• In which areas are telecoms operators looking for growth?
• What are the trends in the types of initiatives that operators are pursuing?
• What are the drivers behind these initiatives?

The following companies are featured in case studies.

Authors

Ben Taylor, Analyst.

Ben is a member of the Consumer Services team. He holds a BSc in mathematics from the University of Edinburgh and an MPhil in management from Judge Business School, University of Cambridge.

Stefano Porto Bonacci, Senior Analyst.

Stefano Porto Bonacci is the lead analyst for the Fixed-Mobile Convergence and Mobile Services research programmes. He provides insights into what consumers want from telecoms operators and how operators can meet consumers' needs. He has more than 7 years of experience in developing and delivering data and reports on the telecoms, media and technology (TMT) space. He holds an MSc in economics and has experience as an economic analyst.