PUBLISHER: Allied Market Research | PRODUCT CODE: 1414900
PUBLISHER: Allied Market Research | PRODUCT CODE: 1414900
According to a new report published by Allied Market Research, titled, "Telecom Expense Management Market," The telecom expense management market was valued at $3 billion in 2022, and is estimated to reach $9.7 billion by 2032, growing at a CAGR of 12.7% from 2023 to 2032.
Telecom expense management (TEM) is a term that describes a range of tasks, processes, technologies, and services that enable an organization to better manage and control their costs and assets related to telecommunications services. Telecom services commonly include fixed wireline communications services such as voice, data, and network services. Telecom optimization efforts typically include reducing costs and waste by making more efficient use of existing communications investments.
TEM involves the strategic oversight, analysis, and management of these expenses to ensure efficiency, cost-effectiveness, and compliance with organizational policies. This process typically includes activities such as invoice validation, inventory management, contract negotiation, and optimization of telecom services. By implementing TEM practices, businesses aim to gain better visibility into their telecom expenses, identify areas for cost savings, and enhance overall operational efficiency in the realm of communication services. TEM solutions involve the use of specialized software platforms to automate processes and provide real-time insights into telecom spending, enabling organizations to make informed decisions and maintain control over their telecommunications budgets.
Telecom expense management (TEM) is embedded in the dynamic nature of the telecommunications industry and the increasing complexity of organizational communication needs. As businesses grow, so does their reliance on a diverse array of communication services, including mobile devices, data plans, voice services, and more. The sheer volume and diversity of these services make it challenging for organizations to effectively monitor and manage associated expenses.
In addition, the frequent changes in technology, service plans, and pricing structures further contribute to the complexity. Cost containment, operational efficiency, and compliance with corporate policies and industry regulations are key motivators for implementing TEM strategies. Organizations seek to optimize their telecom spending by identifying cost-saving opportunities, negotiating favorable contracts with service providers, and ensuring accurate invoicing.
The telecom expense management market is segmented on the basis of type, deployment mode, enterprise size, end user, and region. On the basis of type, the market is categorized into dispute management, invoice management, ordering & provisioning management, sourcing management, usage management, and others. By deployment mode, it is divided into on-premise and cloud. On the basis of enterprise size, the market is classified into large enterprise and small & medium-sized enterprise. On the basis of end user, the market is segregated into BFSI, consumer goods & retail, IT & telecom, healthcare, manufacturing & automotive, and others. By region, the market is analyzed across North America, Europe, Asia-Pacific, and LAMEA.
Competitive analysis and profiles of the major players in the telecom expense management industry include Accenture, CGI Inc., WidePoint Corporation, Tangoe, Vodafone Group Plc, AVOTUS, Calero, Sakon, Upland Software, Inc., and TeleManagement Technologies, Inc. Major players have adopted product launch, partnership, collaborations, and acquisition as key developmental strategies to improve the product portfolio and gain strong foothold in the telecom expense management industry.
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