Clootrack Real Time Customer Experience Analytics Platform

Understand the WHY behind Customer Experience 7.5X faster qualitative insights with AI agents

Find out why your NPS, CSAT, and star ratings are falling. Cut churn by 35%, save over 528 hours monthly, and achieve a 38X+ ROI.

Perfect for B2C brands, management consultants and investment funds.

What is Clootrack?

Clootrack is an AI-powered CX analytics platform tailored for enterprise decision-makers. It analyzes billions of customer conversations in real time to pinpoint why your customer experience falters.

Why Clootrack

Comprehensive CX overview

Discover underlying customer issues and what drives brand loyalty through authentic conversations, all in real time, enabling informed decisions.

Seamlessly integrate customer data from both first-party and third-party sources-CRM tickets, call center calls, NPS data, social media, e-commerce reviews, blogs, and news sites-into a secure, AI-powered CX analytics engine.

Competitor benchmarking

Learn where your brand stands against the competition with industry benchmarks. Get real-time insights into what drives your SWOT.

Stay ahead by recognizing shifting customer priorities.

Brand health monitoring

Track your brand in real time to pinpoint areas needing improvement. Leverage insights from customer conversations to guide your brand's growth strategy.

Unbiased insights

Clootrack's patented AI algorithm uncovers themes and patterns in customer conversations unguided, ensuring insights are unbiased and actionable, directly traceable to customer journeys.

Confidently make decisions on customer acquisition, product development, market entry, and marketing strategies.

Customer experience impacts Both Top Line & Bottom Line!

Revenue Impact Areas	Cost Impact Areas
Customer Acquisition Frequency of purchase Competitive differentiation New product development New market entry Marketing communication	Churn Strategic investments Employee Experience

    and many more.

Hence, Brands measure Customer Experience using various methods

    and many more.

Why has NPS gone down/up?

• However, none of the methods reveal the "Whys" behind metrics!
• Without understanding "Whys" no action can be taken

Finding the WHY is hard!

Customer Experience Analytics Evolution

Clootrack

Clootrack is the fastest Al Superagent for Customer Intelligence. It gives access to actionable customer and market insights 7.5X faster, with both qualitative and quantitative analytics. It also helps to uncover hidden reasons behind customer experience.